Are you having issues? Select the issue you are having below and provide feedback to My Energy Center.
- App needs an update to fix sign-in issues
- Confusing for customers with multiple accounts
- Some linked functions take users outside of the app and prompt them to log into the mobile website
- Lack of detail in usage graphs
- Some features, such as paying with a bank card through Bill Matrix, do not work properly
- Unusable with iPhone and iPad as keyboard cannot be used to enter information
Complete guide to troubleshoot My Energy Center app on iOS and Android devices. Solve all My Energy Center app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smart Energy Systems LLC, developers of My Energy Center.
Our new features and navigation deliver a seamless experience to help you stay in control of your energy use and costs. SDG&E is dedicated to helping our customers find easier and better ways to access their accounts, no matter where they are. It’s a snap to manage your account securely – anywhere, anytime.