Cantook app not working? crashes or has problems?

Cantook Status

Last Updated on 2025-03-03 by De Marque

I have a problem with Cantook

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6 User reports:
App has problems

User reports 6

6 Problems reported in the last 24 hours

Most reported problems

Connection

28.6%

Not working

28.6%

Account

14.3%

📋 1 Reported Issues:

Julia Penney 2023-02-28

I am unable to open the book I have linked to my Aldiko Next app. It lets me open the app, but when I click on the book it boots me from the app and an error message appears.

Showing 1-1 of 1 reported issues:

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Common Cantook Problems & Solutions. Troubleshooting Guide

Table of Contents:

Cantook iPhone Issues and Solutions

Cantook iOS app crashes, not working, errors
Cantook iOS app network issues
Cantook on iOS has black/white screen

Cantook Android App Issues and Solutions

Cantook has errors/crashing/not working
Cantook server network connectivity issues
Cantook has black screen

⚠️ Troubleshoot | Fix Now in One Click

Cantook iPhone Issues and Solutions

How to fix Cantook app crashes or not working on Iphone (iOS):

Close and restart the Cantook app on iPhone
Update Cantook app to the Latest Version for iOS
Uninstall and reinstall Cantook iPhone app
Update your iPhone to the latest iOS version

Fix Cantook on iPhone unable to connect to server/internet connection issues::

To resolve Cantook network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Cantook Android App Issues and Solutions

Fix Cantook not working on Android, crashes, errors or is unresponsive:

Force Stop the Cantook App
1. On android, goto Settings » Cantook » click [Force Stop]

Update Cantook to the latest version on PlayStore

Clear Cantook App Cache and Data:
1. On android, goto Settings » Apps » Cantook » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cantook.

Fix Cantook unable to contact server/ Cantook internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Cantook » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cantook » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cantook

Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Aldiko Next Website

Privacy Policy: https://confluence.demarque.com/confluence/aldiko/?contentKey=privacy-policy-aldiko

Developer: De Marque

‼️ Outages Happening Right Now

Dec 29, 2025, 05:26 AM
a AndroidOS user from Daytona Beach, United States reported problems with Cantook : Not working
Nov 21, 2025, 09:45 AM
a Windows user from Brussels, Belgium reported problems with Cantook : Connection
Nov 06, 2025, 09:19 AM
a Windows user from Brussels, Belgium reported problems with Cantook : Login
Oct 10, 2025, 11:56 AM
a AndroidOS user from Fulham, United Kingdom reported problems with Cantook : Account
Oct 10, 2025, 11:55 AM
a AndroidOS user from Fulham, United Kingdom reported problems with Cantook : Connection
Aug 27, 2025, 04:35 AM
a Windows user from Salt Lake City, United States reported problems with Cantook : Not working
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