Cantook app not working? crashes or has problems?

Cantook Status

Last Updated on 2024-06-19 by De Marque

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18 User reports:
App has problems

User reports 18

⚠️ Most reported problems ⚠️

Crashes

26.3%

Not working

21.1%

Connection

15.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cantook Problems 😠👌🔥

- Crashes when downloading OPDS catalogs

- Limited customization options

- Limited format compatibility

- No OPDS-PS support

- No iCloud Sync

- Cannot read Subject and Series tags

- Issues when selecting and highlighting text

- No in-app contact email for user bugs and feature requests

- Resets to beginning of chapter when returning to app

1 Reported Issues: 😵🆘🛟🚨📢

Julia Penney

2023-02-28

I am unable to open the book I have linked to my Aldiko Next app. It lets me open the app, but when I click on the book it boots me from the app and an error message appears.

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Common Cantook Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cantook app on iOS and Android devices. Solve all Cantook app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cantook iPhone Issues and Solutions

Cantook iOS app crashes, not working, errors
Cantook iOS app network issues
Cantook on iOS has black/white screen

Cantook Android App Issues and Solutions

Cantook has errors/crashing/not working
Cantook server network connectivity issues
Cantook has black screen

Cantook iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cantook app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cantook app crashes or not working on Iphone (iOS):

Close and restart the Cantook app on iPhone
Update Cantook app to the Latest Version for iOS
Uninstall and reinstall Cantook iPhone app
Update your iPhone to the latest iOS version

Fix Cantook on iPhone unable to connect to server/internet connection issues::

To resolve Cantook network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cantook black/white screen (blank screen) on iPhone:

Follow the Cantook iOS app troubleshooting guide Here →

Cantook Android App Issues and Solutions

Fix Cantook not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cantook app issues:

Force Stop the Cantook App
1. On android, goto "Settings" » click Cantook app. » click "Force Stop".

Update Cantook to the latest version on PlayStore

Clear Cantook App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cantook app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cantook.

Fix Cantook unable to contact server/ Cantook internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cantook » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cantook » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cantook on android.

Solve Cantook black/white screens issue on Android:

Follow the Cantook android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at De Marque, developers of Cantook.