felmo app not working? crashes or has problems?

felmo Status

Last Updated on 2024-08-20 by felmo GmbH

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40 User reports:
App has problems

User reports 40

⚠️ Most reported problems ⚠️

Not working

57.5%

Connection

25.0%

Crashes

10.0%

7.5%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with felmo Mobiler Tierarzt? Report Issue

Common felmo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot felmo app on iOS and Android devices. Solve all felmo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

felmo iPhone Issues and Solutions

felmo iOS app crashes, not working, errors
felmo iOS app network issues
felmo on iOS has black/white screen

felmo Android App Issues and Solutions

felmo has errors/crashing/not working
felmo server network connectivity issues
felmo has black screen

felmo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever felmo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix felmo app crashes or not working on Iphone (iOS):

Close and restart the felmo app on iPhone
Update felmo app to the Latest Version for iOS
Uninstall and reinstall felmo iPhone app
Update your iPhone to the latest iOS version

Fix felmo on iPhone unable to connect to server/internet connection issues::

To resolve felmo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix felmo black/white screen (blank screen) on iPhone:

Follow the felmo iOS app troubleshooting guide Here →

felmo Android App Issues and Solutions

Fix felmo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent felmo app issues:

Force Stop the felmo App
1. On android, goto "Settings" » click felmo app. » click "Force Stop".

Update felmo to the latest version on PlayStore

Clear felmo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "felmo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch felmo.

Fix felmo unable to contact server/ felmo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click felmo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got felmo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch felmo on android.

Solve felmo black/white screens issue on Android:

Follow the felmo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at felmo GmbH, developers of felmo.

About this app

this app ist der erste ganzheitliche Service für Tiergesundheit: Schnelle Hilfe vom Tierarzt durch Hausbesuche von unseren einfühlsamen Tierärzt:innen und Unterstützung durch praktische digitale Funktionen für die Gesundheit von Hunden und Katzen. Mit den digitalen Services kannst du bewusste Entscheidungen für dein Haustier treffen & schaffst einen gesunden und ausgewogenen Lebensstil. Unsere Tierärzt:innen stehen dir dabei immer zur Seite, wenn du sie brauchst - sowohl digital als auch im Hausbesuch. Wir helfen dir, die Gesundheit deines Haustiers immer im Blick zu haben und ihm ein glückliches, langes Leben zu ermöglichen. Mehr Wohlbefinden im Alltag - für dich und deinen Vierbeiner. Alternativ erreichst du uns auch per E-Mail oder Telefon. Wir sind täglich erreichbar im this app Chat.