VPN Go app not working? crashes or has problems?

VPN Go Status

Last Updated on 2020-06-05 by Wake App Inc.

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Common VPN Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VPN Go app on iOS and Android devices. Solve all VPN Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VPN Go iPhone Issues and Solutions

VPN Go iOS app crashes, not working, errors
VPN Go iOS app network issues
VPN Go on iOS has black/white screen

VPN Go Android App Issues and Solutions

VPN Go has errors/crashing/not working
VPN Go server network connectivity issues
VPN Go has black screen

VPN Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VPN Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VPN Go app crashes or not working on Iphone (iOS):

Close and restart the VPN Go app on iPhone
Update VPN Go app to the Latest Version for iOS
Uninstall and reinstall VPN Go iPhone app
Update your iPhone to the latest iOS version

Fix VPN Go on iPhone unable to connect to server/internet connection issues::

To resolve VPN Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VPN Go black/white screen (blank screen) on iPhone:

Follow the VPN Go iOS app troubleshooting guide Here →

VPN Go Android App Issues and Solutions

Fix VPN Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VPN Go app issues:

Force Stop the VPN Go App
1. On android, goto "Settings" » click VPN Go app. » click "Force Stop".

Update VPN Go to the latest version on PlayStore

Clear VPN Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VPN Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VPN Go.

Fix VPN Go unable to contact server/ VPN Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VPN Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VPN Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VPN Go on android.

Solve VPN Go black/white screens issue on Android:

Follow the VPN Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wake App Inc., developers of VPN Go.

Verified email

Contact e-Mail: [email protected]

About this app

The application does not require registration and is easy to use: just click one button and your connection will be securely protected. Get absolutely anonymous access to websites and applications at maximum speed with the click of a single button. The service allows you to instantly connect to stable and fast servers around the world. You can choose one of dozens of countries. VPN GO is your secure network. If you have any questions or suggestions, feel free and send them to: support@wakeappinc. com or visit our website for more information.