Contact Zogo Support

by SpineDoc777

Can’t sign up because they don’t accept VOIP numbers. I have yet to encounter a learn and earn app that has this restriction. Some of us only have VOIP numbers. It’s not enough that you harvest all the other demographic information you require to sign up?

Developer response: You should not categorize all VOIP numbers as “fake numbers.” I use it for anything outside my family and friends I would rather not have companies harvest and sell my data. Your assurances are hollow after viewing your privacy page. It says right there that phone numbers may be collected. It also says information collected can be used for your “business partners,” “ determining your location,” “including to market our services.” When discussing WHO you may disclose information to, your privacy policy includes “affiliates,” and “business partners.”

THAT is exactly the reason I don’t give my real number to double speak apps like yours. I already get enough caller spam to last a lifetime, I don’t need another app selling my phone number.

by Ladyluckdeals

I was loving this app until it had some problems. I had told my pre teens about it to encourage him to earn some gift cards for somethings things he wanted but now the reward system is really disappointing. You only get +5 points for getting a question right. Now it takes forever to even get close to a $5 gift card. Referral is only a 100 pineapples now which is .10 cents! I know you guys weren’t ready for this app to have such a huge turnaround, but reconsider tweeking the point and referral system again.

Developer response: “Hello, we partner with financial institutions to make financial literacy accessible for everyone. As as result, we had to focus on our commitments to local communities, which is why you may have experienced a change in the reward system. We’ve recently increased the number of points per question and referral that you earn (even if you’re not with one of our partnered financial institutions)! We’re continually trying to increase the number of communities that we swerve (so that people everywhere have a better experience)!

Ok thank you responding, but on your website it states this was made for kids how and you’re telling me that you’re supposed to be partnered with a certain credit union. You guys don’t state that in the app whatsoever or website. It’s overall confusing.

Update: the good thing about Zogo WAS the mini game points now they’ve lowered that too. Are you guys trying to loose users on purpose?

by Sam Smith The Kid

I would answer the questions after reading the modules and once I got to the amount of pineapples need for a gift card, I would purchase one. Unfortunately the only gift card that came was the first one for five dollars. The ones for 10 and 15 dollars I had to personally email the Zogo service and got the gift-cards after weeks of emails. They took awhile to get back and sometime did not answer. When I tried to redeem my 20 dollar gift card again I did not get the gift card in my email so I email Zogo service. I emailed multiple times back forth with days in between before they answered. Finally they stopped responding to my emails. I still have not received an explanation or my gift card from my work.