Contact SMA 360°

Contact SMA 360 Support


Company Name:

About: The SMA 360° app offers installers a fast and straightforward commissioning
process for SMA Home Energy Systems. Whether it's a basic setup with a single
SMA Sunny Boy Smart Energy hybrid inverter or a deluxe configuration featuring
up to 5 hybrid inverters, SMA Energy Meter, compatible batteries and rapid
shutdown devices, this app streamlines the installation process.


 
  2026-02-10

SMA 360 Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SMA 360 Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SMA Solar Technology AG



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SMA 360° Website

Privacy Policy: https://policy.sma.energy/privacy-policy

Developer: SMA Solar Technology AG





Can I trust SMA 360 app?

Protect your data and wallet. We investigate the developer's website (Sma-america.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

2.9 out of 5

Very difficult to use and setup Inverters

2024-10-14

by Joshua Lowery

Keeps disconnecting, then won’t connect WiFi, won’t connect to inverter… could benefit from workflow step by step process. Added hours to install, still need to call SMA tech support, very disappointed

very lazy product manager

2024-10-15

by John798755

doesn’t follow any of the videos or installation guides, requires an account to use but doesn’t have a way to sign up for one. ridiculously broken app.

Half-Baked Garbage

2024-05-26

by PVinstallpro

I’ve been installing SMA inverters for years and this newest iteration (Smart Energy) with this app is pathetic. We’re having to wast half a day commissioning every grid-tied inverter because they prematurely released these products. Go with a different brand! SMA has abandoned the Residential market.




Have a Problem with SMA 360°? Report Issue




Why should I report an Issue with SMA 360°?

  1. Pulling issues faced by users like you is a good way to draw attention of SMA 360° to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SMA 360° customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SMA 360°.


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