Alloy Navigator app not working? crashes or has problems?

Alloy Navigator Status

Last Updated on 2024-05-31 by Alloy Software

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Common Alloy Navigator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alloy Navigator app on iOS and Android devices. Solve all Alloy Navigator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alloy Navigator iPhone Issues and Solutions

Alloy Navigator iOS app crashes, not working, errors
Alloy Navigator iOS app network issues
Alloy Navigator on iOS has black/white screen

Alloy Navigator Android App Issues and Solutions

Alloy Navigator has errors/crashing/not working
Alloy Navigator server network connectivity issues
Alloy Navigator has black screen

Alloy Navigator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alloy Navigator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alloy Navigator app crashes or not working on Iphone (iOS):

Close and restart the Alloy Navigator app on iPhone
Update Alloy Navigator app to the Latest Version for iOS
Uninstall and reinstall Alloy Navigator iPhone app
Update your iPhone to the latest iOS version

Fix Alloy Navigator on iPhone unable to connect to server/internet connection issues::

To resolve Alloy Navigator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alloy Navigator black/white screen (blank screen) on iPhone:

Follow the Alloy Navigator iOS app troubleshooting guide Here →

Alloy Navigator Android App Issues and Solutions

Fix Alloy Navigator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alloy Navigator app issues:

Force Stop the Alloy Navigator App
1. On android, goto "Settings" » click Alloy Navigator app. » click "Force Stop".

Update Alloy Navigator to the latest version on PlayStore

Clear Alloy Navigator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alloy Navigator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alloy Navigator.

Fix Alloy Navigator unable to contact server/ Alloy Navigator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alloy Navigator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alloy Navigator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alloy Navigator on android.

Solve Alloy Navigator black/white screens issue on Android:

Follow the Alloy Navigator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alloy Software, developers of Alloy Navigator.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Alloy Navigator Website

Privacy Policy: https://www.alloysoftware.com/resources/privacy

Developer: Alloy Software, Inc.

About this app

AlloyNavigator provides mobile access to Alloy Navigator™ ITSM software. Submit new issues, take action on approval requests, and log your work on the go. Stay on top of important events and announcements even when AlloyNavigator is closed. View tickets and requests assigned to you and your team. Plan changes and request approvals. Communicate with customers and colleagues, fulfill user requests, and resolve issues from your mobile phone or tablet.