ESS 41 Reviews

If an app is too complicated to properly schedule a fleet of people after 5 years of use, it’s probably time to go back to the good old fashioned telephone and quit wasting money on a dream that doesn’t deliver anything other than aggravation and potential lawsuits.

ESS41 is of no use for time sensitive scheduling. if you are on-call and get scheduled last minute, aka within 2 hours of start time, you might get a notification 50% of the time. there was 4 month window where it worked 100% of the time but that is past and we are back to where we started. that means pharmacies go unopened and whoever gets the call gets to deal with a lot of unhappy customers. the solution corporate came up with is to check the scheduling app every hour.. so, it’s a choice between unhappy employees or unhappy customers at this point. the moment a law passes where being forced to check the schedule an hour or two of every day is defined as remote paid work is the moment ESS41 gets dropped.

I can get my schedule. But sometimes it requires me opening ESS41 several times before it functions. ESS41 also never notifies me of changes even though I’ve got email and text enabled. It also has somehow lost sync with my password, so in order for me to have it pop up I actually have to type the beginning of the web address. This defeats the purpose of ESS41 . Every update seems t make ESS41 worse instead of better in the 3 years I’ve been using it.

ESS41 is terrible, and even the desktop version of Atlas is terrible. We switched to this software back in October of 2020, and the software claim is that as long as you set the parameters for each employee, it will build an optimized schedule. It builds anything but that. I spend 1 hour a week tweaking my schedule to match what the software alleges to do. Talk about time management. There is no telling how many millions of dollars my company invested in this garbage only for it not to do what it claims, and it wastes my time and countless others to fix its errors.

First logged in at my CVS store with a poster my SM received last week. (It worked then, so I closed ESS41 & thought I would browse it at home this following week.) Now I’ve been trying to log back in but can’t! It reads “Please wait while system is fetching data...” & then pops up with “LOGIN Error while login”. I thought that maybe it was the wrong app but ESS42 gives me “LOGIN ERROR Days / Week”.
AAAAHHHHHHH! It’s so agitating! I just want to sign up for more hours at other stores! (And nothing happens when I press “Report a problem”. I have tried restarting my phone & redownloading both apps.)

I haven’t got a clue why ESS41 is ineffective. I’ve had to reboot my phone multiple times to get lucky enough to get rid of the eternal spinning loading wheel. I try to open ESS41 …eternal pinwheel. I get lucky enough to get to the main menu & select a feature…eternal pinwheel. I get Powerball lucky enough to get past that to actually put in for PTO, look at the sch, or any other simple feature that ESS41 should do seamlessly…pinwheel. It’s ATRAGEDY that I have to call someone at work or GO IN just to find out I don’t work that day or got up early since they scheduled me an afternoon shift. Granted I’m not blaming ESS41 for people not posting the sch on time part on ESS41 , but the fact I can’t check it whenever I please is. We’re half way through 2021 & surely there’s a brilliant mind in one of the individuals on ESS41 team that can make this a more effective process.

My God. Where do I begin. I work part time at Advance after a long career as an engineer with IBM. This is perhaps the worst app I have ever used. God help you if you forget your password. Instead of sending you a direct link to reset it, they want you to login. Login! After you forgot your password! Insanity. Also fingerprint ID does not work on an iPhone. Don’t they have people who test the User Interface? Apparently not. Fire everyone involved with ESS41. The people who wrote it, the people who tested it, the people who approved it. Horrible is not strong enough to describe ESS41.

To the developer, are you on drugs? What’s really going on here? I read the response to my second review and it’s not the solution to the problem. Again, the font size in ESS41 (not my phone) is too large. The schedule is being cut off because the letters are too large for the screen. Your response for me to change my font size in my phone setting is not the solution to the problem. IT’S IN ESS41 ! Before the updates there was no problem with the size. Why don’t you get it, give us something better! Sorry but it’s frustrating because it appears that you don’t get it. Zero stars.

Terrible app that has super poor performance and optimization. Literally will not work for my phone as iphone7+, will not work on blue stacks (Android/iPhone emulator). Have updated ESS41 multiple times, have restarted my phone multiple times, have uninstalled and reinstalled multiple times. I have contacted the system administrator and I get sent a copy and pasted message that has nothing to do with my errors. Waste of my time, and definitely will be a waste of your time. I usually will never write a review on anything good or bad, but this one takes some serious malfunctioning and devoid of any quality of service that it does no provide.

Zebra Technologies,

In this review I will give you some advice. The corporations that currently hold contracts with Reflexis are not very forgiving. They will find a way to get rid of you and simply commission their own engineers to build an internal project if given the chance. Consider fixing this poor excuse for an app. If you don’t know where to start- I’ll give you a hint. Look at ESS41 development team. Anyone on the team that thinks ESS41 is a success or that app development is going well should be reassigned to a less important project. Fix your crap... or else don’t be complaining on social media later on about having to layoff employees due to a terminated contract.

Just look at the reviews, it has a 1.5 / 5, and the lowest you can even have is a 1/5. Pathetic. Walgreens uses this abysmal app but they obviously don’t care, and since reflexis is being paid they don’t care either.
The issues with ESS41 are too long to name. But I’ll throw out a couple.
The login takes no less than 2 full minutes every time. Fingerprint / Touch ID does not work, and is actually bugged and makes it take longer to log in. Every single option within ESS41 , if you manage to login, takes minutes to load, regardless of internet connectivity / speed.
When you close ESS41 it bugs out and sometimes you have to continuously open and force closes ESS41 .
Hey reflexis, all you have to do is hire 1 competent programmer to fix your issuers and just have them read 2 or 3 reviews on your app.
And hey Walgreens, if you cared about your employees you wouldn’t continue some bogus contract with an obviously hated app. 1.5/5 is the current average review.

ESS41 seems to be constantly under construction with no improvement. The “reason” in the description says “make changes and fix bugs”, no mention of which bugs or changes.
It’s hard to believe that large companies rely on such a bad App. There are issues with loading updates. ESS times out before the update is completed. Secondly, the schedule posted with the company are at least 1 day delayed when loaded to ESS. I wouldn’t rely on ESS41 so if you have a second option to view your time card, you should take it. Lastly, check that your Security Setting are on for ESS41. It’s has so many changes I wouldn’t it trust it with my personal information.
All around ESS isn’t the product that companies should rely for scheduling people.

The worst app ever! Never opens after signing in. Logs you out and times out after just a few minutes. When you try to pig back in it takes 10-15 mins just to pull up your schedule or change screens within ESS41 . There is no website to log into so you have to use ESS41 . The only thing I like about ESS41 is that it sync with your cae ser so you don’t have to access ESS41 . But there is no lead or manager function that lets you make changes, adjustments or view notifications being submitted from you team. It’s useless outside of being at work. And the other half my team can’t access ESS41 with their passwords, I have to screen shot my copies and send to them every morning or they have to take a physical picture of their schedules. So it’s pretty much useless....

Hands down the worst app I’ve ever used my whole company switched to this gravel app and I can never check my hours I can never open ESS41 without it crashing. Every time I try to log in it has to send a call verification which is the most annoying thing in the world like who is trying to hack my hours are you guys this dense whoever made this stupid app. Trust if you think I’m being mean it’s well deserved because I kept giving ESS41 the benefit of the doubt and it’s still trash I see why it has such low rating. Guess what even if I put all my info in it still tells me Java. Something because ESS41 is garbage and guess what if you try to request a day and the schedule is already premade you can’t request it although you can’t see it ahead of time. Terrible app I’d never recommend it to someone

I work for CVS-Before this last update I was at least able to log in and see my posted schedule although I was not able to request shifts or request time/vacation off which defeats the purpose of having ESS41 but since the update I can’t even log in when I put in the login information it just clears it and has me sit in the log in screen and even when I try to hit the setting and report a problem it won’t let me click the link!

All of these one star reviews and ESS41 is still up!? It won’t allow me to use the old app that actually worked. I keep getting the notification to use this new app. But ESS41 DOES NOT WORK! I cannot log in! Says my information is incorrect, I can’t even reset my password. Thank god we have the schedules on paper at work as well. Also because ESS41 doesn’t work, I can’t pick up shifts at other locations. Delete ESS41 already. What’s taking so Long? The previous one worked just fine.

ESS41 was pretty great in telling me my schedules, but then today it kept loading endlessly! 5 hours later, it said it can’t connect because of “internet issues.” Mind you, I’ve fortunate enough to nit have any issues with my internet and everything else is working perfectly, besides ESS41.

Now thanks to this slow app, I don’t know what my schedule for tomorrow is, and I’ll be in big trouble from the head manager.
Unless if you could fix the issue, that would be appreciated…

My main use is to see who else is on the schedule. But looking at the whole site schedule is clunky, as it defaults to today, and if I need to look ahead 2 weeks, I have to move forward day by day. Having a monthly calendar where you could pick the day you want to see the site schedule would be great.
Also... I have an iPhone 7, but TouchID for ESS41 NEVER WORKS. It brings up the little screen asking for my fingerprint and has my employee ID#, but it doesn’t log in. Just cycles back to login screen.

I find ESS41 extremely useful. However, it takes opening ESS41 multiple times for face id activate. Then when it does log in, sometimes all options are white and we can’t click on anything. Which leads to restarting ESS41 once again and hoping that face id works the next time. Long story short, takes several attempts to get logged in with face id sometimes. Please fix.

I don’t understand why ESS41 needs location to be turned on in order to work. No way for it to be used otherwise.

Edit: Response from the developer indicates that the requirement for location services is required by my particular organization and not by ESS41 . ESS41 works as expected and my organization has faults. Updated rating from 2 to 4 stars. Thanks for the info!

ESS41 is a great reference to view my work calendar on the go. The FaceID integration is a great touch, but the entire sign-in process just feels a bit clunky due to the “session timeout” error message present most times you open ESS41 . Calendar syncing can be a lifesaver, not needing to input every shift into my calendar app by hand.

I previously wrote a review negatively discussing the calendar sync options, but this was due to an error on my end and a misunderstanding of my own calendar settings. That said, I would like a more fleshed-out option for how the calendar sync works. Android’s version provides options for which calendar to sync to, when the reminder should be, etc.

Overall, ESS41 works well for what it needs to do. It’s not a perfect experience, but it gets its job done and it’s improving along the way.

I can’t get notifications to work on ESS41 approved them in every thing and still nothing definitely needs fixes

Won’t work their excuse security reasons

Not nearly as much network latency if I just handle my work schedule on the computer at work. I can't imagine the situation couldn't go into work to set up any of the options there, faster than ESS41; still I guess it is nice I could do it from home.

ESS41 does not show information while in dark Mode on iOS for some reason but when I revert back to light mode, the information appears. Please fix!

Not a fan of how it just decides to stop working (opens the splash screen an immediately crashes) so I then have to delete it and redownload it all the time.

So far it’s a great app to use, very simple and easy to maneuver. The only problem I’m having is every time I go to sign in I have to use an authentication code, even though I check the “Do not challenge me on this device for the next 45 days” box. It’s kind of annoying to have to wait for the code and type it in every time I need to use ESS41 .