Contact ESS 41 Support

If an app is too complicated to properly schedule a fleet of people after 5 years of use, it’s probably time to go back to the good old fashioned telephone and quit wasting money on a dream that doesn’t deliver anything other than aggravation and potential lawsuits. this app is of no use for time sensitive scheduling. if you are on-call and get scheduled last minute, aka within 2 hours of start time, you might get a notification 50% of the time. there was 4 month window where it worked 100% of the time but that is past and we are back to where we started. that means pharmacies go unopened and whoever gets the call gets to deal with a lot of unhappy customers. the solution corporate came up with is to check the scheduling app every hour.. so, it’s a choice between unhappy employees or unhappy customers at this point. the moment a law passes where being forced to check the schedule an hour or two of every day is defined as remote paid work is the moment this app gets dropped.

I haven’t got a clue why this app is ineffective. I’ve had to reboot my phone multiple times to get lucky enough to get rid of the eternal spinning loading wheel. I try to open the app…eternal pinwheel. I get lucky enough to get to the main menu & select a feature…eternal pinwheel. I get Powerball lucky enough to get past that to actually put in for PTO, look at the sch, or any other simple feature that this app should do seamlessly…pinwheel. It’s ATRAGEDY that I have to call someone at work or GO IN just to find out I don’t work that day or got up early since they scheduled me an afternoon shift. Granted I’m not blaming the app for people not posting the sch on time part on the app, but the fact I can’t check it whenever I please is. We’re half way through 2021 & surely there’s a brilliant mind in one of the individuals on this app team that can make this a more effective process.

Hands down the worst app I’ve ever used my whole company switched to this gravel app and I can never check my hours I can never open the app without it crashing. Every time I try to log in it has to send a call verification which is the most annoying thing in the world like who is trying to hack my hours are you guys this dense whoever made this stupid app. Trust if you think I’m being mean it’s well deserved because I kept giving this app the benefit of the doubt and it’s still trash I see why it has such low rating. Guess what even if I put all my info in it still tells me Java. Something because this app is garbage and guess what if you try to request a day and the schedule is already premade you can’t request it although you can’t see it ahead of time. Terrible app I’d never recommend it to someone