Spaces: Follow Businesses Reviews

I started using Wix a month ago. Within a few days of playing with it I upgraded so I could have my own domain name and more features, and access to images, etc. Wix is very user friendly both on your computer and Spaces allows you to do a lot too while keeping an uncluttered look. (Perhaps most amazing is the AI assistant you use on your computer—after doing a short questionnaire about you needs and wants, it whips up a website for you. Frankly I was amazed at what it came up with for me, beautifully designed. You can then do a lot of customization. The more customization you do, the more learning curve. But I’ve been so inspired, I’ve been playing with it a lot. I downloaded Spaces ; it too is to super easy to use with attractive design. Thanks for the blog manager! BUT...here’s the thing: I went to use Spaces on my iPad Pro and, well, there is no app for the iPad Pro! I was stunned and disappointed. It’s not like the Pro came out yesterday. The Pro would make the perfect work space for Wix—more design features would be possible than with phone app. You could then have pretty full featured Wix app on the go. Please tell me an iPad Pro app will soon be available?!

I read a customer review from over a year ago about an iPad app. Your response was “...not in the near future.” Well, a year later (and in tech terms that’s more like 10 years later) there still doesn’t appear to be one. It would be nice to be able to work the web site from the comfort of my living room rather then being chained to my Mac even longer than I already am trying to do all the other business stuff needed during the day. Spaces works well on the Mac, although a bit seedy in traversing around the thing and confusing at times when first getting started, but I’m thinking maybe the new site I’ve developed (on my iPad) through another host may lead my subscription to lapse on the WIX app in March. Sorry guys, small business owners (who, let’s face it, mostly use your app) have to stuff all business functions into their day. Developing/maintaining a web site during business hours on the Mac just isn’t a high priority and after 10-14 hours in the studio, it’s time to relax with my iPad. Building my web site is fun, but sitting in an office chair even longer is not.

I have two sites with Wix. With the older one, I am able to reply directly to comments. But with the newer version, I can not. I just want to know who thought it was a great idea to take away the joy of no longer being able to engage with people who are subscribed to your site. Literally, what is the point of having a website where engagement and discussions are encouraged but you can’t even address each person as individuals. I’m incredibly upset and disappointed. With the money I’ve spent to build these sites, it’s heartbreaking to think that you no longer find it important to give people a voice on a website they pay just to be able to have that platform to interact with others. It’s a waste of time, money, and effort if all people can do is look and scroll but can’t even reply back to one another. Never thought I would have regrets with this site but I certainly do now. Not sure who the creative mind was behind it but they certainly didn’t consider the things people loved and made them want to go with Wix to begin with. Why over complicate? Are we not tired of experiencing this feeling. Simplicity is bliss. Now we’re just lost. Whoever the team was before, bring them back. Either make it better or leave it as is.

I built a free portfolio on wix and it was fairly simple. I decided to try and purchase a domain to hook to my site to easily put it on my resume. It gave me 2 options upgrade to a premium account and get a domain for free or purchase a domain separately and in small print it says but you will still have to purchase a premium account to connect the domain (which I did not see at the time, and who would think that even makes sense when it gives you two options). I saw this right after pushing my payment through and instantly contacted support asking for a refund because of course I wasn’t going to upgrade and pay monthly when I thought I was paying an annual fee for my domain. It of course was denied. But come on! To me that is some sort of scam. $30 isn’t the end of the world, but it is upsetting when I know it was just $30 down the drain. Because of this, if I do consider to upgrade one day it will not be with Wix. Good logical customer service goes a long way and not even speaking to anyone but just getting an automated message that says your refund request has been denied is a huge turn off.

Spaces is very good for helping me manage my bakery. It helps me keep track of orders and customers. But it’s only gets three stars because the tech support is atrocious.

When Spaces decides NOT to work, and NOT to send me notifications, I miss orders. That’s terrible for business. When I troubleshoot and it doesn’t work, the next logical step is to reach out to tech support. I spent 48 minutes on the phone. Half the time was spent on hold, the other half was spent just trying to get the support employee to understand what my problem is, which takes a very long time with people who don’t speak English. My problem didn’t get resolved, after all that time on the phone I was told “it must be a glitch” (yea, you don’t say), and that someone would get back to me later. I didn’t receive an email back until three whole days later, and the email was simply a screenshot of how to turn on notifications. As if I’m so stupid that after three days I wouldn’t consider that maybe notifications wasn’t turned on. Horrible customer service y’all. Really bad.

So at first I loved Spaces . It was simple to use. I answered all of the surveys with thoughtful insights. I started earning cash and even started getting value surveys, which pay a little more than the regular ones. I haven’t won any of the big payments but I was fine with working my way up. Well I finally hit a little over $10, which is the minimum to cash out but it’s been almost a week and I still haven’t received my payment. So I tried emailing this company over and over again but nobody will respond and I have no idea how to get a hold of customer service. It took a lot of time and effort on my end to get up to $10 doing little $.15-.$25 surveys and would like to get my cash especially since I’m unemployed at the moment and Christmas is about to arrive. Spaces would be great and I would totally recommend it if they would be available to assist the people who took the time to complete their surveys. Don’t download Spaces if you are not okay with wasting your time. I use several other apps to make a little cash until I find a job and I always received payment within two to three days in my PayPal account. I’m highly disappointed!

I use Wix for my salon booking appointments. I recently got a suggestion from Wix suggesting that my clients download Spaces . Now before when my clients would book online I could see everything their name,number, an email an services that they were booking for. Now when they book with Spaces it doesn’t have the clients name or number. Just the service their getting an email. In the booking part it only shows service. I don’t even see or know who I am servicing. So I don’t know who I’m about to give service too. Although emails are fine I mostly contact my clients by phone. I will not be suggesting for my clients to use Spaces until it gives me more information on my end about the clients an their appointment. As for now I will continue to lead my clients to the website to book their appointments. Also I had only one conflict where my client scheduled an appointment it gave me the wrong time that she scheduled for. It was an whole hour difference. Her appointment was at 3:30 pm an her confirmation told her the same. But on my notification calendar it said 4:30 pm . I hope this doesn’t happen again. It was an inconvenience for us both to have different times.

When I first started using Spaces I really like it, now it’s becoming a annoyance and inconvenience with the problems that come with it. I blocked out last month when I needed a break for working and it would not let me unblock so I couldn’t use Spaces , I even emailed and received a response saying someone will get back to me but no one did. I just had to wait until my block was over for my clients to schedule. It is now a month later I’m trying to block off a certain time and it’s practically doing the same thing but this time I need a special time blocked every week and it’s not even acknowledging it. It’s still showing my entire schedule is available even when I uncheck the Wednesday box that whole day is still available to book. Another thing is when my client go to styles the pic is cut off it would be great if I continue to keep Spaces if you could show the full picture that would be great. Other than that i haven’t had problems but those are major problems and could affect my client relationship.

I’ve been using Wix for 5 years now. Spaces has been incredibly helpful in managing my therapy private practice. I was able to easily see my bookings calendar and schedule appointments for my clients. After the new update, it is incredibly difficult to find my bookings calendar. One page title “my bookings” says that I have no appointments, and then redirects me to another page that shows how many appointments I actually have for the week. It used to be very easy to see my calendar - one click and I’m there. Now I have to click through pages and pages to find my appointments. I don’t know why that changed! Another problem I have with Spaces is that it constantly gets stuck showing all of my notifications. Spaces will say I have three notifications, so I’m thinking I have three appointments. I click into Spaces and go from page to page to find nothing. I mark all of my alerts as “read” and close out of Spaces - it still says I have three notifications.

I can understand that any big app update can have bugs, but I don’t think the development of the most recent app had small businesses in mind.

I switched to wix from a previous booking site because I wanted “my own” website for the convenience of scheduling clients. First off, i find it annoying that clients aren’t able to book multiple services at once it really is a hassle for people to have to go back and schedule for another service/time and take up multiple appointments slots when they could’ve just done one large time frame.

Secondly, I don’t like that a card is not able to be kept on file. A lot of people don’t want to enter their card to leave a deposit then have to still pay the other half with a different form of payment.

Spaces itself is just super slow. I’ve set up appointments for my clients on my end and Spaces freezes and my client ends up getting a bunch of the same confirmation email along with multiple appointments being scheduled for the same time/day on my calendar.

I also don’t like that I have to setup a number in order to text my clients, I already have a dedicated work number and do not wish to create a new one. As of now I’ve been having to go to the client profile, clicking on “edit” then having to copy & paste into a new text message. That is probably the most annoying thing about Spaces.

& I’ve gotten a lot of feedback about clients being confused and how to register for their account or signup to become a member on my site.

Overall this is just OK. I’ve only had my website/app since November and I’m really leaning towards switching back to my previous booking site.

Spaces great. It’s connection with the internet horrible. My friend and I were working on it but it’s cuts out every 10 minutes of usage. I know it’s not my internet connection that’s bad, because my computer works fine, my other apps that need internet work fine. So I think it’s Spaces . I wish I could show pictures, but I can’t. I have a lot of members, but I can’t update with Spaces cutting out this fast. I always have to accept and decline groups. It’s hard when you have only 10 minutes.

Other than that:
It’s great, I feel professional, even if I’m not selling things or not making sales. I feel like I’m doing something good. Wix is great place to work from, it’s easy and simple. They always trying to improve.

Also I’m broke, so I sadly can’t buy a domain but ya. Wix is a great tool for the rich and the broke. I made my site and mobile site with it. I still hate Wix ads,

still

their not enjoyable at all. They’re really annoying.

Wix is soooo easy for my lazy-*** I love how also everything is free, and I have unlimited pages, unlike my past with making websites. Which I was also too broke to get a domain for. I’m so sorry formatting this like a YT comment but yeah. Wix change your ads please. Hopefully my internet connection comes back (forever). WIX IS THE BEST WEBSITE MAKER EVER.

Also what about iPads, I hate using my phone. Like a literally hate for my phone it lags, so when will IPad Wix app come out?

Sincerely,
K-Pop Cookie

I was first introduced to the wix through friends who started their businesses on Spaces . It seemed so easy to maintain. Now I am launching my own business on Wix and I love it. I highly recommend. The only 2 areas where I would like to make a suggestion are
1. On the website version I’m able to separate my Shops by category. However on Spaces version , those settings don’t transfer over & I am unable to keep all my products separated. For example, I have beauty tab and then I have an arts/crafts tab. Instead of ONLY beauty products being under Beauty tab and ONLY crafts under the crafts tab. Spaces lists ALL my products under both tabs. I would like Spaces version to be just as organized as the website version.
2. I would like to be able to play around more with various font styles, colors, and sizes.

As a website builder, Wix is really great. It’s easy to learn and it’s very customizable. I’ve been using it since 2017. However, Spaces does nothing for me, at least at this time on iPad. I downloaded it because my laptop broke a few months ago so all I have right now are my iPad and phone. You can’t edit from a mobile browser and now I can’t edit in Spaces .

I’m not asking to do any major reorganizing, I just have some text I need to update, prices, and maybe upload some new photos to my gallery. But the only thing the wix app is currently capable of is checking on social and message notifications (which I have social apps and notifs for so don’t need that) and there is a blog manager. So if I was just managing a blog this would probably be fine. But I’m screwed right now because my desktop has been out of commission, and yeah, public computers still not available due to covid so can’t even go to the library to get stuff done.

I truly can’t wait until I’m proven wrong here so I can raise my rating. And if I’m wrong now and just stupid and missing something, please help!

I have been testing and exploring using the one mobile/Wix app for months. When I first started I didn’t roll it out because there wasn’t the capability to monitor who joins our community and how. Now there is and when COVID hit, I thought, Spaces is a perfect solution for our growing community of 1300+. But I’ve not been able to launch because for over two weeks now, we have not been able to get the “groups” feature to work—it doesn’t show up on member pages for some odd reason and WIX hasn’t been able to resolve things. It’s been extremely frustrating. They are seemingly elevating the issue now but it took a good 1 1/2 weeks for me to not have to re-explain the issue all over, provide all of the same information, etc with new people each time. Yet still, I don’t have any answers or a solution and we are in our third week! Has anyone else run into issues with “groups?” I’d rather Wix remove the option of having them if they can’t get them to work altogether.

I don’t even know where to begin. I made my business and I can’t believe how easy it was. This is the best website maker EVER!!! It has a lot of features and templates. Did I mention a lot of them are FREE!!!!!!!?? Definitely get Spaces if you have a business that you are starting and needs a website. I love all of the product options. I can put what sizes you can chose from when you are getting a product and you can put the colors of the product that you can chose from. It also comes with pictures to design your website with. Even though not all of the pictures are free, I still find it really cool. When I was making my website, it was really fun! I really want to pay for the Memberships, but I don’t have the money. Spaces I would recommend. 5/5 stars.

Wix offers so much for a totally professional look, but it’s about like taking a college course to get it all down. And there’s no actual glossary with any sort of order, so you just look for what you need and hopefully find it to learn. But what if you don’t find your answer?

There needs to be Q & A portion where someone gets on once a week and runs through several fixes that may answer common questions. For example, I have an old logo a designer placed on my booking page, and changing the background is a cinch, but after moving through every single option available, there’s no apparent way to remove the front image—and no lesson available for it.

Thanks for listening. Feel free to check out Waking Lions Hypnosis, I’m going to change the name soon to lose the last word. I conduct Habit Reformation Consultations. Thanks for making it possible!

I find it completely absurd that after all this time, we still can’t customize the mobile view. 75%+ of my visitors are using mobile devices and they need to scroll down pages and pages of full size photos to see what they want. Would it be so difficult to just give us two columns?! A grid to make viewing easier?! I’m sure I’m losing sales this way as the average visitor will lose patience. Also, they click on a product and see the title in humongous letters and a teeny tiny product photo. Can’t edit that either.

There are a few other things that are absurdly behind the times like the tax setup. You can’t separate by category. So it’s completely inefficient/useless unless you only sell ONE type of product. You should at least be able to compartmentalize by collection. That way I could make jewelry taxable and other items non-taxable. They need to work on this; tax is a huge deal.

Meanwhile I stay because it’s easiest to customize my site with their editor. Did not like Shopify’s editor at all.

Wix authorizes my account to accept credit card payments using the new Wix payment method. After 45 days and selling over $10,000 worth of products, I realized Wix had not paid me a single penny. The un authorized my account. Its been 75 days now, and I still have not got a penny from them. I had to shut down my site. Move it to a new platform and launch my site. I then had to call over 100 customers. Refund them. Wait five days, and they send them a new invoice to pay. It caused me to lose 14 days of work. I was only able to recover $7000 of the $10,000. They have responded to 3 emails out of the 25 I have sent in the last 45 days. Their phone support team says the department which handles this issue does not have phone support and that I just need to wait five days for them to re-verify my account. If you want the slowest responsive website ever with the worst customer support in the world, use Wix. They will not disappoint you when it comes to letting you down!

App still not blog friendly. Cannot manipulate photos with the blog or access photos that have already been uploaded.

Feedback Based on Update from Wix (below):

1) It would be nice to be able to do more than type up a blog on my mobile device. Spaces allows you to embed photos, but does not position the photo correctly in the blog or allow the user to manipulate the size or location. A problem for most blogs.

2) Wix failed to address the lack of functionality on iPad. Even in portrait mode it only opens one way on the screen (flip it over and you get an upside down app - very funny). With nearly 81 million iPad users, it might be worthwhile to fix it.

Update: Feedback from WIX team: Thanks for sharing your feedback. The Wix Mobile App lets you manage your site and business (store, blog, hotel or booking system) directly from your mobile device. You can also engage with your customers on the Engage tab. Currently, it is not possible to access the Editor, or edit your site, through the Wix Mobile App."

Original Post:
Spaces continues to be very buggy and offers little functionality if a mobile platform is your primary means of working. Does not rotate from portrait on iPads, ability to edit blogs and manipulate photos is practically non-existant, and it often fails to connect. Just be prepared to use a laptop or desktop to edit your site.

Wix was relatively easy....but very time consuming. I was able to get my site up in just 2 days (about 4 hours the 1st day and maybe 6 hours the 2nd day) part of that time was spent creating the privacy policy and my first Facebook business page and 1st FB ad that people can click and be directed to my Wix page. I just want customer service to be here for me when I hit road blocks....as I tried building a page with a different company, with Ipage years ago, then I had to buy a domain on godaddy, then I had to get a business email with Gmail.....sooo convoluted. Wix allows customers to send me emails, allows bookings, perfect for my business. Only one complaint, the hone page contact form doesn’t have a spot for a customer to input their phone number.

I’m usually a little hesitant with some apps because they aren’t worth the time. However, I decided to go ahead with Spaces since I have all the other things connected under the premium account. I had just downloaded Spaces , logged in and on the computer side was doing some back end adjustments when a notification popped up that someone was on my site, what page, and for how long. OMGoodness. Blown away! I said to myself, “ain’t no way..” so me being me, published my background edits and went on the site live and BOOM! Notification pops up on que. Haven’t even explored the entire app yet but I’m excited for now and the improvements that will come for Spaces. Wix have continued to improve year after year. Keep it up!

I absolutely love Wix. I enjoy maneuvering though the site... The ability to edit easily, the options offered, as well as the fundamental straightforwardness the site offers. I ENJOY this compared to the many other sites out there. Now I have the functionality through my phone..?!?!?!! GREAT! This is the reason I ONLY prefer wix. Seriously, I have been able to create beautiful sites, editing has been easy and exciting... Wix is VERY INNOVATIVE! I enjoy all this site and the team behind this amazing site. You are always allowing us to grow with you by offering ways we can grow. I encourage all to use Wix bcz they are innovative and amazing. Always providing new ways for customers like me to improve the way we present ourselves.

We’ve been using Wix for a while, and it’s been very inconsistent. Most recently it’s stopped notifying us through emails that we are receiving bookings. The only way I saw that we were booked yesterday is that I just happened to check Spaces when I used it to book an appointment. I’ve been missing messages from my clients, and the therapists I have working with us are no longer getting these notifications through email. It’s very important that we receive these bc Spaces does not send them to my therapist when I book it through Spaces or from my desk top. So now I’m calling or texting my employees every time I find a booking. I’m exhausted from trying to get a call back because they never call me when I request it. So this review is my last attempt at getting help. Small businesses like ours don’t have time to be glued to a computer all day hoping for a real human to finally respond to them.

I really only have one complaint about Spaces !! I can’t send an invoice to my customer. Example- I post my product on social media with the instructions to comment their email address to be sent an invoice for products. Then I have to dry out my lap top go to the main site create an invoice and then on top of that it doesn’t take the products out of my inventory. So then I have to go into my inventory and edited it manually. It would be better if you could create an invoice from Spaces and be able to select the products that are being sold and have that take them out of my inventory!!! If you could add this function it would really be helpful. I am on my phone more than I am my laptop.
Thank you

I love wix for our websites - so easy to build beautiful websites. And the previous app version, while limited in capabilities, was very simple to navigate and intuitive. However, this new version - while it clearly has expanded capabilities (the reason I have two stars instead of one) - it falls short on the basics. I see a badge that I have a new notification and two things have happened on separate occasions: 1. I have a new message from my website contact form that I cannot access, because although I can see a preview of the first line in my notifications list, tapping on it won’t open it, or 2. I have no idea what the notification is about, because once I’ve opened Spaces , and discovered there’s no new message, I don’t know where else to look for any new information.
Please fix these basic issues so I can amend my rating. Wix is better than Spaces version demonstrates.

I love wix. They seem to have thought of everything. Just when I think I have a question they no one has possible thought of, I can google it and wix already figured it out. I really can say enough great things. Wix on mobile is great and thoughtful too! They include everything you need to do on the go like scan barcodes to send shipping confirmation emails, add a product, upload and edit pictures from your phone, get a sale in person... they’ve thought of everything really! The only thing is I wish we were able to customize the subscriber login screen but that’s really the only thing.