Purple app not working? crashes or has problems?

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6 User reports:
App has problems
 User reports 6

6 Problems reported in the last 24 hours

Most reported problems

Something else
60.0%

Not working
20.0%

Login
13.3%

Screen
6.7%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
M
Michael King:

Android Purple Player crashes. Will not let me download new version

View
solution
L
Laxmi Mehta:

I can't open purplle.com on chrome

View
solution

📋 9 Reported Issues:

J
John Miller 2024-03-05

App doesn’t work on IOS (ipad pro). Cant login, won’t accept password change request, doesn’t appear on App Store. What’s wrong?

A
Andy Patterson 2023-10-16

I’ve used this app no problem in the past. I have an old iPad working on iOS 12.9 is there an older version of purple player? Maybe it updated then stopped working?

R
Ronald A Thomas 2023-08-06

keeps restarting every 5 min.

N
Niharika 2023-08-06

My purple app is not working

⚠️ Troubleshoot | Report Issue ⚠️
D
Devyani 2023-06-18

It's not loading after proceed payment. Having problems in placing order

T
Thomas Clanton 2023-04-26

It won't start up....I just get the purple screen and the intro icons with two of Steve Kaufmanns bluegrass programs I use for practice. I click on them....just purple blank screen. Tried rebooting...same thing. I am using a PC laptop. .

J
John McKenna 2023-04-23

My purple app isnt working on my fire tv remote but every other is working, is there a problem with the app

F
Fauzia Ansari 2022-10-08

hey ....i am very disappointed with purple app ...purple app is not working or not opened in my phone please help me

G
George Maffei 2022-05-23

i cannot get the Purple vrs3 mobile app to work on my android i already called you guys 3 times to try to fix it I told you my new email is SignsofTimes69@redacted my old email was coastalgeorge@redacted please get this fix asap!!!

Showing 1-9 of 9 reported issues:


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Common Purple Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Purple iPhone Issues and Solutions

  2. Purple Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/1473370712/purple/problems](Purple app not working? crashes or has problems?)



  Contact Support

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit IPTV Purple Player Website

Privacy Policy: https://www.iubenda.com/privacy-policy/68919995

Developer: Purple Smart TV




‼️ Outages Happening Right Now

  • Apr 06, 2026, 10:33 PM

    a AndroidOS user from Anderson, United States reported problems with Purple : Not working

  • Dec 08, 2025, 01:15 AM

    a Ubuntu user from Seattle, United States reported problems with Purple : Not working

  • Aug 11, 2025, 11:21 PM

    a Windows user from Playa Vista, United States reported problems with Purple : Not working

  • Jul 10, 2025, 12:54 PM

    a iOS user from Omaha, United States reported problems with Purple : Screen

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