LUXY Ride - Book a Chauffeur Reviews

by Jewettjj

I use a lot of black cars for myself, family and company for transport to and from the airports in the nyc area. I understand air travel related auto transportation is always tough because of flight delays , connections , etc, so I’ve always followed the mantra of communicating early and often to our car companies. Some employees and I were returning from international work travel. We had booked our outgoing and return airport transportation via Luxy. The trip out was fine, but the first leg of our (12 hour) return air travel was delayed six hours, endangering our connection. I immediately notified Luxy of the change. Surprise surprise the leg was delayed further and there was no way to make our connection. I immediately notified Luxy. The airline did not immediately rebook us on a new connecting flight. Because I didn’t have this info, Luxy refused to make any changes to our car reservation and the poor driver still showed up at JFK (despite Luxy acknowledging their understanding that we would still be on the other side of the country). They refused to adjust our reservation and charged us regardless. Zero stars for these guys.

by ColeBiag

I downloaded the Luxy App because I have been booking through their website and decided it would be easier & more simple to use and thankfully it was just that. The user interface on LUXYRide was easy to navigate and luxy does a great job of prompting you on booking your trips and even all the previous trips that you've been on. Overall I recommend downloading LUXYRide for any of your limo service needs!

by DRHerman

LUXY offers professional drivers, great cars, competitive prices and genuine customer support. And when I started travelling less frequently in 2020 and was more anxious, I still relied on LUXY because they took my health and safety seriously. Cars were pristine, drivers were masked and it made travelling a little less tense. And now that I've started using LUXYRide it's made booking even simpler. Thx Luxy.

by Dadjb

Price isn’t much more than regular Uber from my house and I know I’m getting a new well maintained car driven by a professional driver. If you need to call their office team they are terrific. Best of all I can book a car anywhere in the country from one app. No more figuring out how to get from the airport to the hotel and back again!

by DLCRocks

For an airport ride that is reliable, safe, affordable, and extremely clean and professional, Luxy ride is the only way to go. As we get back to traveling, this is what’s most important to us and our experience was very positive, I would highly recommend this service.

by Mkd0009

I booked a ride back from the airport for my son and me. It was easy to book and the driver was very professional and the SUV was top of the line. With the high cost of parking at the airport, I’ll definitely use them again.

by DeSantis B

We had the best driver on both our trips, they were early even. The customer service was excellent and the process was easy! We will definitely be using Luxy again in the near future!

by ChrisG9876

Had to fly in during snow storm. luxy customer service went out of their way too make sure I had a 4 wheel drive vehicle too keep my family safe... very pleased. Chris G

by Daemonster

The service is very affordable and the service I received was prompt, knowledgeable and professional. I will definitely use them again.