Contact KCB Support

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.

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E-Mail: contactcentre@kcb.co.ke

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Developer: KCB BANK GROUP

1. Pulling issues faced by users like you is a good way to draw attention of KCB Mobile Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
4. If you are a KCB Mobile Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KCB Mobile Banking.