Blink Reviews

The one time we need to emergency charge in order to get home, we try finding a this app charger in downtown Portland. First of all Blink has a charger icon following us as we drive around trying to find one. Clicking on a charger on the map highlights it and then immediately reverts to the “closest” charger instead, so there is no way to get any information for the charger I selected. The reason I have to select a different one is because there is no information about exactly where the charger is. We outright never found several of them, likely because they’re located within buildings, including paid parking garages, yet Blink gives *no* details indicating this. We even found one out in the open that wasn’t on the map at all, but the nearby valet told us it just plain didn’t work anyway. The slightest change to the map causes it to gray out and “load”, which makes basic map navigation extremely difficult. When we finally found a charger, the process of starting the charge was extremely non-obvious, with the charger saying to use a card. Turns out you have to navigate through Blink and enter the unit number, which is something the charger itself could easily make clear.

Blink is worthless! Slow to load (and no it’s not my Wifi or 5G), does not navigate to my current location, does not recognize its own this app charging locations, doesn’t sync with my card ... Was there ANY quality assurance with Blink or were you just trying to push out a bad product? The website worked fine but don’t offer discounts to regular users if they can’t sync regular use to Blink profile! Surprised this even passed Apples App Store standards, completely useless. I want my bandwidth and time I wasted using Blink back!

Long story short, I tried to charge my EV in Athens and was left stranded after trying to charge at numerous this app locations. While the chargers were available, Blink could never initiate the charging process. Kept getting the error “Could not contact this app servers. Try again later.” Horrible experience and incredibly frustrating. Don’t even bother trying to use their network.

Originally registered on the website, using facebook. Entered all of my information, including payment info, only to get a "bad request" message on the final screen when it tried to authorize via facebook. Didn't get any confirmation email, and Blink similarly won't let me log in via facebook (just gives me an "invalid credentials" message). Now been on hold for customer service for the past 10 minutes.

This is garbage.

The map on your app doesn’t match the location where the chargers were when I arrived at Bush Intercontinental Airport. Your app also said two chargers were available to use then that dropped to one. When I got there there were only three chargers and they were all occupied. I found a few more in the process of being installed and marked off with yellow tape, Thanks for that! I had to park my car partly blocking the parking area and took a charge plug from two cars that had been plugged in for days and I couldn’t activate any of them from Blink . By this time my Leaf’s pack was down to 42 percent state of charge and there was no way I was getting home. So I had to take my car in the opposite direction away from my home 35 miles away to get to a Nissan dealership so I could use their fast charger to charge the car that by this time was down to 29 percent. I got it up to 88 percent state of charge in 30 minutes. I’m done with your app and will be uninstalling it. Thanks for the panic attack!

I signed up with this app to be able to charge my car while we were on vacation, only to find out that every charging station in town (6), had Non-EV cars parked at all the locations. Nearby hotels allowed their guests to use them for hotel parking. I contacted this app Network customer service and received this response: "You will have to take this issue to the location, we do not instill punishment for non EV vehicles being in EV Charging spots." This is the most pitiful response I could have ever received.

If you read the reviews from this last week, the comments and issues are the same from six months ago - which were the same problems from a year+ ago… terrible. I only signed up to have one more plug-in option since there are so many EVs in LA now. But what’s the use if Blink always gives an error message and the stations don’t work properly… Get your act, together, this app…

Signed up, received card, had to activate, took forever to even get it going. Had to call in. Then, tried to use it and found many of their stations have awful screens are are broken. Too expensive. Finally tried the pay station and it charged me 1.24 for no power. Get this, it’s not how much you get, it’s time. How stupid is that? Connected and got 0kwh for 1.24. Then my card on the account expired and they hassled me for 1.24 and told me they gave me power. Which they did not. Even my account reflects that. What a petty, stupid company. Just use chargepoint and find a free station. My opinion.

Credit Card scanner in app doesn’t work. You would think they don’t actually want people to use the chargers. They have a miserable setup process. Why can’t you just pay by card. At 1 station after adding money to account it just didn’t work and I couldn’t get a charge. I have wasted a lot of time and this app stations and have yet to be able to charge my car even once on them.

How does a publicly traded company have such a garbage app?! Signed up online, submitted all my info and added money to my account. You have a couple options, continue as guest and pay more, swipe your BLNK card (which you wouldn’t have yet if you just signed up) or use Blink to connect to the station. You’d think the 3rd would be the smartest, NOPE! I’m signed into Blink and I click on the station, it asks you to fill out you credit card information and billing information (again I’m already signed in and it’s in my account). You fill it all out and then…error. Try again…error. Try again…back to entering in credit card info. I just bit the bullet and paid the extra as a guest, which I guess in the end is what BLNK wants.

Like others, I downloaded Blink , set up and account, signed in, and put money in the account. Whenever I do anything on Blink I get ‘temporarily unable to connect to this app. please try again later.” I get this message even just trying to look at my account profile. I deleted Blink and re downloaded and signed in again, same problem. The machine I was using had a miscalibrated touchscreen too, so it took me awhile to figure out how to work around that problem. After twenty frustrating minutes, I was able to charge by re-entering my credit card info manually. I have no idea whether the charge ended up coming out of my account funds or a new charge, since Blink doesn’t work at all. Pretty much nothing about my experience with the company, app, or charger went as it should have.

I am an investor — my friend just told me about this stock. I had noticed some this app charging stations near me and I believe in testing a product/company if I can before buying a stock. Well Blink is broken and horrible. Didn’t even display the charging stations. Then when I tried to charge my car, the system was completely buggy and didn’t work. Even the system for complaining didn’t work. Maybe it will work better when I receive the card in the mail, but based on this experience I don’t have faith in this stock. It’s a pass!

Despite being a member, I have to type out my entire credit card and home address information to start charging. If there aren’t funds in my account, instead of using the credit card information *Blink just forced me to type out* I have to call this app on the phone, have a human press a button to add funds to my account, then read a serial number off the side of the charger so customer service can start a charge remotely and I can actually use the service. Six months and still no card in the mail. this app is bad enough I wish I’d stuck with gas.

The difference between this app and ChargePoint apps are night and day. this app does not even have the full google maps API.... so you can’t even search by names of places. Also - wishing you could see basic real-time info such as how many KWHs have been added. You can’t even enter in your vehicle info, so no estimates on miles added. Most this app stations in my area have broken screens so you have to wait 25 seconds for the countdown to make sure charging starts. I gave two start because it works.... I guess....

Trying to access my account only results in error: “There was a problem: we’re temporarily unable to connect to this app…”But reading previous reviews seems like this problem is permanent!

Portland Oregon does not begin to have sufficient fast charging stations for all of us driving E cars. I have talked about this with you in the past but the problem only gets worse—stations that aren’t working, often for months, cars sitting parked at the plug-ins and aren’t E cars. It has become a very frustrating experience.

People who are like me at the stations express the exact sentiments I’m stating here. I have seriously thought about selling my Leaf and joining the gas guzzlers, which I NEVER believed would happen. I’ve been a Leaf owner for almost 6 years BTW. What a doggone shame.

Blink is so clunky to navigate. When you search for a location by city and state, all chargers east of the Mississippi show up. I searched for Norwalk, CT, and Ducktown, TN comes up as my first choice. You must then zoom zoom zoom in to find your state on the map. Then you must individually cycle through the pins near your city to figure out where these chargers are located, and if they are in use or not.
Once you find the charger and plug in, Blink works fine. Though it doesn’t remember any ‘favorite’ or ‘recent’ stations. You have to go through Ducktown every time.
There has got to be a better way.

So I downloaded Blink to get a this app card and sign up/manage my account. Blink doesn’t show how much electricity it’s put in your car, just sticks at N/A the whole time. My car did get some charge because I saw the battery percentage go up in my car’s app.

It also couldn’t activate a charging session even though I had 4 bars LTE. I had to call customer service to start a charge. Even though Blink said I’m a this app member, the station also said it charged me the guest rate, so there’s that too...

If my battery wasn’t low, I’d’ve just said screw it and skipped charging because of Blink.

The pricing (at least where I am) is theoretically pretty good, but I can’t know for sure because Blink says it didn’t charge. A functional kWh added gauge would make Blink better, but I’ve yet to find that on the status screen.

Why are this app stations so expensive? In California they are $0.49/kWh as the member price! ($0.59/kWh if not a member). I use these stations as a last resort, not my first choice. Many of the stations I find are not in good condition. Many of them the touch screens don’t function so you have to use Blink . Blink is usually just fine for activating stations without RFID card but the prices are not competitive with other brands.

Blink works great and I’ve never had a problem. It syncs well and the only glitchy thing I’ve noticed is that sometimes the refresh button doesn’t work so you have to close Blink and reopen it in order to get a more accurate charging percentage.

Every time I get an email or notification, they are completely wrong! What's your quality engineering department doing? When it says "done charging", the car is still charging. Even the battery status of the car doesn't match your app. And when I try to submit your app's contact form, your app detects the location but than throws an error

The system was being updated and all the technicians went home before their job was complete. That’s like the gas station not opening because they had to go home had better things to do. If you are going to be a charging station you have to put your customers first. To leave someone stranded with no way to charge their car is simply unacceptable. You guys are the worst.

Most of the this app chargers in my area of DFW are out of order, or in some cases just missing altogether. I see a charger on the this app map, then I drive to it, only to find that it is defunct.

I have reported stations that are broken, and the Cust. Svc. Rep. said they were "waiting on parts", but so far after 3 months, nobody has ever repaired them.

Perhaps the best thing would be for this company to just throw in the towel, close the doors for good, and stop trying to mislead everyone.

$0.02 per 30 seconds doesn’t sound like much, but it’s double or tripe the cost of gassing up a 40 mpg car. I can’t believe anyone uses these things. Blink also does not work for private this app Chargers and you have to sign up even to get the “discount” rate.

I love Blink and works very well. But having to take my wallet out and then take out the card can be a hassle when I trying to park and charge quickly. If I could add my InCard to my Apple Wallet app (like every other credit/debit card I have) the system would be much faster!

I have read and understand the other negative reviews. It is a little hard to set-up. But once it is set-up, Blink and charging station works perfectly.

The support I've received when calling for help with a situation I recently had has been THE WORSE!!! I couldn't end the rental by app so I called support, I was told that they would end for me and further confirmed so. I go to rent the next day only to find out they didn't end it but LIED to me and so here is a bill of $149.55 for a 19 hour rental. Some of support are very adequate while others are completely remedial! So now I've been inconvenienced greatly and all my emails and calls have done nothing to correct their problem. Totally bad and ignorant people here at blink support and accounting.

The support I've received when calling for help with a situation I recently had has been THE WORSE!!! I couldn't end the rental by app so I called support, I was told that they would end for me and further confirmed so. I go to rent the next day only to find out they didn't end it but LIED to me and so here is a bill of $149.55 for a 19 hour rental. Some of support are very adequate while others are completely remedial! So now I've been inconvenienced greatly and all my emails and calls have done nothing to correct their problem. Totally bad and ignorant people here at blink support and accounting.

WTF? Is this company a scam? The app does not function and their stock price has dropped over 60% in less than a year. If they are getting Biden's free money they aren't using it to build their business. A lot of fluff from their CEO and no substance. Get your SH&* together Blink!!!

Have called Blink several times and have correct card number input yet I’ve been to four different locations and it’s not accepting . Can’t get through to customer service. Called three times. Beautiful machines but useless.