StaySafe Lone Worker Status

Last Updated on 2024-12-09 by Safe Apps Ltd

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Common StaySafe Lone Worker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot StaySafe Lone Worker app on iOS and Android devices. Solve all StaySafe Lone Worker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

StaySafe Lone Worker iPhone Issues and Solutions

StaySafe Lone Worker iOS app crashes, not working, errors
StaySafe Lone Worker iOS app network issues
StaySafe Lone Worker on iOS has black/white screen

StaySafe Lone Worker Android App Issues and Solutions

StaySafe Lone Worker has errors/crashing/not working
StaySafe Lone Worker server network connectivity issues
StaySafe Lone Worker has black screen

StaySafe Lone Worker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever StaySafe Lone Worker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix StaySafe Lone Worker app crashes or not working on Iphone (iOS):

Close and restart the StaySafe Lone Worker app on iPhone
Update StaySafe Lone Worker app to the Latest Version for iOS
Uninstall and reinstall StaySafe Lone Worker iPhone app
Update your iPhone to the latest iOS version

Fix StaySafe Lone Worker on iPhone unable to connect to server/internet connection issues::

To resolve StaySafe Lone Worker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix StaySafe Lone Worker black/white screen (blank screen) on iPhone:

Follow the StaySafe Lone Worker iOS app troubleshooting guide Here →

StaySafe Lone Worker Android App Issues and Solutions

Fix StaySafe Lone Worker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent StaySafe Lone Worker app issues:

Force Stop the StaySafe Lone Worker App
1. On android, goto "Settings" » click StaySafe Lone Worker app. » click "Force Stop".

Update StaySafe Lone Worker to the latest version on PlayStore

Clear StaySafe Lone Worker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "StaySafe Lone Worker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch StaySafe Lone Worker.

Fix StaySafe Lone Worker unable to contact server/ StaySafe Lone Worker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click StaySafe Lone Worker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got StaySafe Lone Worker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch StaySafe Lone Worker on android.

Solve StaySafe Lone Worker black/white screens issue on Android:

Follow the StaySafe Lone Worker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Safe Apps Ltd, developers of StaySafe Lone Worker.

Verified email ✔✔

E-Mail: support@staysafeapp.com

Website: 🌍 Visit StaySafe Lone Worker Website

Privacy Policy: https://www.ecoonline.com/privacy-notice-ecoonline

Developer: EcoOnline UK Limited

About this app

StaySafe’s innovative functionality is designed to give you and your employer peace of mind when you attend meetings or appointments alone, travel alone or when you are working in an isolated location. If you fail to check-in safely during a lone working session, have an accident or raise an alert, StaySafeLoneWorker automatically alerts emergency contacts at your workplace. It transmits your location to a secure, online hub where your employer can see your location on a map and quickly send help to you. StaySafe® is designed to protect you in emergency situations. StaySafe is BS8484 accredited and works over a mobile or Wi-Fi data connection.