ONE ABG HELPDESK Reviews
Published by Aditya Birla Management Corporation Private Limited About: Service Management is a next generation ITSM++ solution that delivers a
comprehensive set of IT service management capabilities to improve service
levels and productivity across the entire organization.
Through the tight
integration of its Change, Incident, Problem, and Service Request Management
processes around a common configuration management database (CMDB), the Service
Management sub-module provides IT organizations with.