Are you having issues? Select the issue you are having below and provide feedback to Casey's.
- Liars
- Overwork and take advantage of management teams
- Didn't hear the buzzer for pizza orders
- Pizza not ready on time
App isn't updated with all points and when I click to see gas rewards it shows 0 even though I have over 1700 points.
Cannot login to the app. Keeps bouncing back. I tried to change the password and not sure if that took or not. I went to the Play Store and hit the update. That did nothing. I tried to log in using old and new passwords but same thing - keeps bouncing back. have re-booted my computer and my phone several times. I read some blogs and cleaned the cache. I cannot log in on my computer or my phone. I need to find out how many points I have for gas and don't want to lose them if I delete the app. So I am afraid to delete the app altogether. I have sent several e-mails already with no response. Appreciate it if you would get back to me.
I purchased 20 dollars of fuel today and the points have not registered yet???
Cannot get your updated app to install. Can't order pizza, get rewards balance or anything else!😬
My login won’t let me login with my phone number saying it’s already been used. This means I can’t check my rewards points.
My App stays on my IPhone but will not let me go into My account for points etc Also has a little 1 in it like there is message but cannot open App
The Auburn NE location, according to the app, is out of certain pizzas. This has been going on for over 2 weeks. When you call the location they are, in fact, not out of anything. Thus you have to order from them and hope they credit your pizza to your account. I've just been ordering cheeses pizza, through the app; then calling the store and having them add the toppings I want. That way I don't have to worry about them crediting my account.
No matter what I do the app will not work even goggle to try to reset by phone number nothing work thank you for any help to get it to work
The app will not open up it's not responding
My phone won't let me into my app . It goes to close app
My app won't open. Is there a bug on your end of the application that is causing this? It worked fine last week.
Caseys app opens and then crashes right away anybody else having this problem
My husband and I can't get into our caseys apps bc they open then immediately crash. Is there a bug in the system?
Complete guide to troubleshoot Casey's app on iOS and Android devices. Solve all Casey's app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Casey's General Stores, Inc., developers of Casey's.
Join Casey’s Rewards to start earning points for the things you buy at Casey’s – in-store, online, at the pump, and over the phone. Then you can decide how you want to use your points: for Casey’s Cash, fuel discounts, or as a donation to a school of your choice. Order a famous made-from-scratch Casey’s pizza, for carryout or delivery, just the way you like it. Earn 10 points for each $1 you spend on food and drinks (some exclusions apply). Download the Casey's app and sign up for Casey’s Rewards today! Just scan your QR code at the register or use your phone number to get credit. Each gallon at the pump is worth 5 points. Browse our menu, see all the best deals, customize your order, and get it fast! You’ll be glad you did.