Casey's Status

Casey's application will not allow me to sign in.

Locked out of my account because I have the wrong password. Although it is saved to my Face ID

I cannot get to my rewards. When I try it says error page not found?

Will not process payment of any kind for pick up orders. Says payment failed when funds are available. This has been going on for a month. There is not app update. Nothing needs to be cleared. Fix the issue or you'll lose a customer.

I keep trying to login to my account. It tell me it needs me more information (email & phone number) When I put it in, it says call number already exists. I know - it's mine!!!! I can't get into app.

Unable to process payment. Tried reloading app still same problem

Cannot redeem points. That’s bullshit. You took away the 10th pizza and now I can’t use my points?

It says I have Casey’s points but won’t show up on my app.

I keep getting a error message "an error occurred please try later. This has been for two months.

I have been having trouble for weeks. I can't access or use my points. I have tried all the "fixes" and nothing helps. No one has gotten back to me. I keep getting "server error" on the desk top, and when I click sign in I get "there has been an error, please try again later." How much later?? This is very annoying. And why don't you publish a phone number to call?

I have been getting server error message for months when I try to order through the app or website. We haven't been able to order or use rewards points because of this issue.

App screen locked. Cleared cache...didn't help. Frozen on screen saying we can only enter scratch contest once a day...BUT I didn't do it today!

I'm trying to sign up for rewards but it says my number has been deleted. I don't have a second number to use nor did I even put my number in to begin with.

I cannot login and it isn't a password problem. When I click the sign in button it gives me a message that says "An error has occurred. Please try again later." It's been weeks. I've tried contacting Casey's three times and nobody responds.

I cannot play the game in the app. When I choose a spot, it won't reveal what's behind it. I am unable to play again for 24 hours, but never actually get to play. This is the third day in a row this has happened.

When I try to purchase items for delivery, it won't let me check out.

My Casey’s rewards isn’t working and I can’t use my rewards or points. It says “Something went wrong. Please try again.” I haven’t been able to use it all day.

Cannot connect with app. Continually gives error occurred try later. Has done this approximately a week

I’m having trouble ordering pizzas or anything at all from the Casey’s app. It tells me it can not build my order, or to use a different card every time so I can’t order anything.

Won’t let me submit my order

I am not able to get my messages in the Casey's app

Will not process payment has done this on more than one order and the issue will not correct itself. I've tried removing cards and re-adding, uninstalling the app and remaking the order.

IP Address is blocked?

My app shows I have no pizzas and I know I have purchased at least 10 in less than a year. In the fall I had a party and purchased 9. Today I purchased 2 and still not showing up.

I believe someone has hacked my account. My Twitter with the same email address just came up as hacked, and the last 3 orders placed on my account were not made by me. When I try to verify my phone number, it says the verification code has expired, even when I enter it immediately. I am worried this person is taking money from me, and I would like to be able to access my account to delete it. Thank you.

Have tried for over a month now and when e-mail and password are typed it just stops and does nothing. I have changed the password, tried to set up new account which won't let me because it says already have one with that e-mail. I have re-booted my computer several times and that does not work either. My wife has put the app on her android smartphone and that does not work either. Previously it did work on her phone. She uninstalled it and re-installed it on her phone with same result. It does not say anything - just stops. I need to see rewards info and my points and I have a free pizza next time. Phone number is 309-335-1685

The app logs me out even though I check the box that says “keep me logged in.” I go to log back in and have to change my password. I change my password and go to sign in, not create account. I has me put my phone number in and says “phone number already in use.” I’m not trying to create. a new account, I’m trying to log back in so I don’t lose my points

The app says it cannot process my payment when I make an order I don't know why all my information is updated

I just purchased a new phone and l can’t activate my Casey’s account

I don't have a credit card, never have owned one .