Are you having issues? Select the issue you are having below and provide feedback to Casey's.
- Liars
- Overwork and take advantage of management teams
- Didn't hear the buzzer for pizza orders
- Pizza not ready on time
All of a sudden my Casey's app will not process my debit card payment for delivery when there is money in my account. I also get a message about my rewards money not going through as well. I have an Android smartphone. Thank you for your help.
I have been unable to login I to the Casey's app for over a week. Login doesn't work, even signing in with Facebook doesn't work. I have uninstalled and reinstalled the app multiple times. Nothing is working!! Please fix it so I can use the app again!!!!
On the app, it tells me it’s not working to try again later. Have not been tracking my points for over 2 months
I was kicked out of my app. App says my number already exists when I try to go back in. Now I can't get into my app at all.
The cases Rewards app will not let me sign in when I hit login it wants to do my phone number in the email section and then my password when I try to type my email it gives me an error who do I talk to to reset it?
I'm signed in but it keeps saying unrecognizable number when in the store. And I can see my point transactions up until it started saying that. On the app when I try to go to my rewards it says something happened try again later but it's been a week no change and no response back yet from anyone. I've told everyone that will listen to get in the rewards program but now it's not working for me
Says user disabled. Can't access my points, can't acces my points from pizza promotion. Customer service is nonexistent. They use to be my favorite convinience store. Probably never going back again.
I lost my app.'i cannot find How many points i have
I have reset my password. When I try to log back on, it says User Disabled.
it would not take my card, so I tried deleting the card info but it would not let me put the month and year numbers online with my computer. On the android phone app it would not put the card onto the account. Now I have no payment info and gave up trying to order. It hasn't worked on my computer for over a year but used to work on the phone app. UGH!
App isn't letting me order anything no matter what I try. I don't have another way to ored either.
I cant find my points.lost my app.tha k you
The app wanted me to update so I tryed to an now will not let me do anything won't even let me install it
My app wouldn't allow me to login. I deleted the app, thinking reinstalling would fix it. Now I cannot reinstall from the Google Play store. I just get a quick error message and it all disappears
Hey, I keep trying to log in. When I log in it asks for me to put my phone number in, so I do that, then it says "this phone number already exists" well duh because I'm logging into my account. I've filled my gas up 3 times and need to check my rewards. Can you help me log in?
It won’t let me order pizza, keeps saying “oops, error occurred please try again later”
This happens constantly whenever i try to pay online for whatever reason your app refuses to process any payments i try to make
Tried updating the app, the google store tells me "something went wrong". Can't use it without updating the app. Tried uninstalling it, but can't even get it to redownload?
My Casey's app froze. What do I do so I don't lose my points
Can’t log in
Hi, I can't log into Casey's rewards account.
For a few months now when I order “curbside delivery” on my app and I get to the store I can’t select “I’m here”
I am not able to login to my Casey’s rewards. I’ve tried changing the password and when I go to login after changing it, it still will not let me in to see my points.
I pull up on app and it's frozen on the last thing I did and that is on the game can't look or redeem points or look at all the specials fix it
I can't order anything on the app. It won't also locate my stores in my area.
App not updating my points
Fuel purchase isn't showing up so I'm not getting points
I can't log in. It tells me it encountered a problem to check back in a little bit. I Uninstall and reinstall the app 3 times and all 3 times it said the same thing. The next time I uninstall the app it will be Permanent.
Unable to checkout/then crashes
Mu points have not registered in over a month
Complete guide to troubleshoot Casey's app on iOS and Android devices. Solve all Casey's app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Casey's General Stores, Inc., developers of Casey's.
Join Casey’s Rewards to start earning points for the things you buy at Casey’s – in-store, online, at the pump, and over the phone. Then you can decide how you want to use your points: for Casey’s Cash, fuel discounts, or as a donation to a school of your choice. Order a famous made-from-scratch Casey’s pizza, for carryout or delivery, just the way you like it. Earn 10 points for each $1 you spend on food and drinks (some exclusions apply). Download the Casey's app and sign up for Casey’s Rewards today! Just scan your QR code at the register or use your phone number to get credit. Each gallon at the pump is worth 5 points. Browse our menu, see all the best deals, customize your order, and get it fast! You’ll be glad you did.