Contact Session Support
Company Name: The Loki Project
About: Session is a new breed of private messenger, built on a unique network of
user-operated servers spread all over the world. With no central servers,
Session can’t leak or sell your data.
Session Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Session - Private Messenger. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Session - Private Messenger. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Loki Project
Verified email ✔✔
E-Mail: support@getsession.org
Website: 🌍 Visit Session Website
Privacy Policy: https://getsession.org/privacy-policy
Developer: Oxen Project
Privacy & Terms:
https://github.com/loki-project/session-ios
Read 3 Customer Service Reviews 😭😔💔
Still nothing with new update, stay with Signal And Wickr for now! :(
by Reece O'Bryan
Please make sure to label all of your buttons with alternative text as well as any images. I am unable to use and navigate your app using voiceover with iPhone. Please update this and resolve this major issue and I am sure that this will be a five star review in the future. For now I will have to use Signal.
I heard about this app and was really excited, until figuring out it is inaccessible. There is no way to create messages, no easy way to copy your session and I can’t even navigate to any sort of menus if they exist, which I am sure that they do at the very least for some basic settings.
Update: still nothing new with the new update. Could you please make some of these basic edits to your UI?
Update: still patiently waiting.
Doesn’t even get the basics right.
by Judge J
Is this App a high school project? Certainly seems like it…
The App seemed promising and then something changed a few weeks ago, perhaps a super buggy update??? Not only for my use, but those I’m chatting with as well.
Some problems:
1) very difficult to start multi-user chat groups; some individuals do not get notifications or access to the chat even though they have been absolutely correctly added to the chat group;
2) when attempting to post links natively from websites and other Apps through Session, all that shows in the Session chat is a file icon, which has zero functionality. Performing the same action on WhatsApp, Skype or Signal works flawlessly.
3) When I send a message TO someone, a notification comes up that I RECEIVED a message?
This Session App definitely is not ready for prime time.
Mediocre
by Troublemaker 😝
This app worked for the first two days that I had it. Today, the third day, it started bugging out. It spammed my sister and my phones with notifications, only to find out that we didn’t even have any text messages. The app won’t even let my sister talk to me as it continues to say this recipients key isn’t valid. This makes no sense at all, and every time I go onto the app to text her, my text never go through. This app has many issues and glitches at times and it takes forever to send messages.
It does have a very interesting layout and it was a cool concept when getting it at first, but dealing with these issues is just not worth the unique design. I do have hope for this app changing in the future, especially with reviews like this one, but like I said it is only a hope and not a guarantee.
Have a Problem with Session - Private Messenger? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Session - Private Messenger to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Session - Private Messenger customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Session - Private Messenger.
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