Flip.shop Reviews

by Caitgelgot

I saw Flipshop advertised on tik tok and was very excited about the idea of potential getting items for “free” by building up credit and voting. Everything about Flipshop seemed great. I gathered over $100 in credit and went to get a box and it wasn’t until I went to place an order that I was informed of the change from using all of the credit to using it up to 30 percent off an item. I was extremely disappointed with the customer service because just days prior I chatted with someone on their team who informed me that you could put all of your credit towards an item. I was never notified of this change and definitely feel like I have been cheated out of my time. I was planning on becoming a avid user of Flipshop and probably purchasing things in my box that went out of the credit that I saved up, but as of now that won’t be happening. I also chatted about my unhappiness with the situation to customer service and they did not seem to care in the least bit. Awful business practice. Don’t waste your time.

by Hnuxvjin

Stay clear of Flipshop, I accumulated over $200 over the past month. I was kicked out of my account several times, each time would return my credit back to $0. This is a huge waste of time and quite frankly stealing your money and time. Also, if you are looking to download this you should know.. you USED to get clothes for “free”, because you could pay it off with the credits you accumulated. Now you can only get a 30% of your order covered by credits, which isn’t very much because the clothing is on a high end range of $100-$200 PER PIECE..

Overall, you work for hours gaining cents to get a 30% coupon. Complete waste of time and your money, just turn to online shopping and reliable stores unlike this one. Download HONEY to get discounts & coupons to buy clothing from a RELIABLE RETAILER.

I hope Flip Fit learns that everything isn’t about making pure profit. They are making money off of usage of Flipshop , promotion of clothing, and from their customers... Simply just another scheme, run away please.

by Kellyd777777

The idea of Flipshop is great but they are not very clear. You vote on clothes, accessories, skincare products or more and you get credits for your votes. You can then get products sent to you once you have enough credits. I ordered $500 worth of stuff and returned half. Half of the things I ordered I couldn’t even return because I already opened them which is ridiculous. Then whatever you keep you get 30% off. What is the point of me having $750 worth of credits if I can’t use it as real money? Now I owe them $200 and I don’t have that money laying around. I tried to chat with someone but they were not understanding and made me absolutely furious! I even said I could pay but I just can’t pay right this second. If I had known you’d have to use real money out of pocket and not the money you earned by voting then I would have never downloaded Flipshop. If you are fine with paying then Flipshop is for you. But they DO NOT MAKE IT CLEAR! They kept fighting with me too and sending screenshots and I felt like I was back in high school. I AM FURIOUS! I also looked online and several people have had this problem!

by Ambbella

I downloaded Flipshop after seeing it as an ad on one of my social media accounts. I ordered my first box and only liked on item so I returned the entire box basically. Didn’t necessarily check my bank account on the charge bc it was only $20 and I knew I had credits totaling more than that on Flipshop . I ordered my second box, referred friends, voted everyday. I was able to up to $300+ showing in my credits. I got my second box and had a few pieces I liked so I kept all but two items and sent the box back. In my mind, I had $300+ credits therefore I had the total covered. Wrong, half of my credits were taken and my bank account was charged over $180. Now that I’m reading through the reviews apparently no matter how many credits you have only 30% of your orders total can use the credits. I’m highly disappointed and disgusted. This was never explained. It’s also Christmas time and part of this money take. was of course being used towards Christmas presents for my children. Had I know my bank account was going to be charged I would have sent everything back. DO NOT DOWNLOAD DO NOT USE DO NOT WASTE YOUR TIME.

by A Person Who Wasted Their Tims

this is the biggest waste of time. saw it on tik tok and seemed like a good idea. DID NOT ADVERTISE ANYWHERE THAT WHEN YOU PURCHASE ITEMS ONLY 30% OF THE MONEY YOU EARN CAN BE USED TO PURCHASE. I AM APPALLED. spent so much time and energy finding things i like. then when i finally decided i would get one item and use all the credits i had saved up to get 30% off that item I FIND OUT YOU HAVE TO HAVE 15 items IN YOUR CART. i’ve also seen so many stories about people being charged for the items because the return policy is so short of a time. this is such a waste of time please do not even bother downloading Flipshop!!! WASTE OF TIME. WOULDNT EVEN LET ME DELETE MY CREDIT CARD INFO SO WISH ME LUCK WHEN I HAVE TO CALL THIS HORRIBLE COMPANY TO GET THEM TO DELETE IT. I hope everyone can see this and reconsider and not waste any of your time!!! PLEASE READ THIS AND SHARE IT WITH FRIENDS THINKING OF PURCHASING ON Flipshop. COMPLETELY AWFUL!!!!!!!!!

edit : The response to this review is even more upsetting!! Thank you for once again doing nothing!! please like reviews that show an unfavorable side of Flipshop and help others to not purchase anything or waste their time!! THIS COMPANY IS PITIFUL!!! NEVER HAS ANYONE TRIED TO COMMUNICATE WITH ME FROM YOUR COMPANY!! YOURE COMPANY IS CURUPT!!! trying to trick people into purchases with an unreasonable time frame of return and scam them out of their hard earned money. DISGUSTING!!

by J02g

In the beginning, I thought Flipshop was an awesome idea, so I wanted to try it out. I entered my credit card number and pin and I ordered a flip box. I wasn’t planing on keeping anything Bec I just wanted to see how it works. My live chat partner was super nice and extended my time Bec I had trouble returning. So once I returned everything and ship she said she got it, so I was like great. Few days later, I wanted to check if they charged me and they did. (Over $700+ )The quality was kinda trash despite the price. I returned everything and I don’t know why they are charging me. I also had $50 dollars in credit but they didn’t even take 50 dollars off. The fact that I cannot remove my credit card information is so sad. Like I didn’t buy anything and the fact that she isn’t responding to me doesn’t help.
Would not recommend Bec if u have trouble it’s hard to get a hold of them. Pls fix ur flip system and also stop scamming others specially
during this time. :((( quick update I think they remove me from there email or something bec I told them that I didn’t purchase and it’s not nice to scam people during this time. Sigh 😔

by Avarie C

When I originally downloaded Flipshop the concept was almost too good to be true, you were to vote on clothes and earn credits, which transferred to a cash value, and then you could use that cash value to purchase clothes- you saved up your credits ($10 a day max) and saved clothes you like to your “closet” then when you saved up enough credits you ordered a box curated based on the clothes you put in your closet. It cost .50 cents to get your box, and then you were able to choose which clothes you wanted to keep and apply the credits earned to purchase the clothes and send back the ones you didn’t like/ didn’t fit, so virtually you were getting clothes for free. The clothes are very expensive - averaging about $50-$100 an item- so I saved up $300 in credit (which took me about 3 weeks) when I went to go place my first order (I was so excited bc I had worked so hard) Flip’s policy had changed (no email was ever sent out to users warning them this was coming) the new policy stated it now cost $20 for a curated box and then you could get up to 30% off each item - this is not a deal considering before the clothes were potentially free. Don’t waste your time and don’t download Flipshop.

by Briy7

I used to love Flipshop, when they allowed you to use unlimited credits, and only charged $20 per box. They recently changed the terms and now only allow you to use 30% of your credits. Most of the items posted are very expensive as it is. Not a fan anymore and I know all of my friends stopped using it as well. I’ve wasted so much time and energy voting on things and adding them to my closet. I’ve accumulated over $300 and probably won’t be able to use them. They should grandfather in the people that have been using Flipshop with their previous terms. There is no point to Flipshop anymore now that they changed the terms. And I’ve been reading all the responses they have to other reviews who are just as angered as I am about this new change. They ask you to email them so that they can explain. I don’t care for an explanation as to why you changed the policy. Make it right by all. There are obviously numerous people angered by the same issue.

by Julie Morell

First of all, I love the idea of Flipshop. It’s an amazing concept and I was really happy with some of the items I picked out. HOWEVER... you only have 5 days to schedule the return of the Flipbox. (I’m sure this policy was written somewhere and I overlooked it... ) But sure enough on day 6 I have a $570 charge to my bank account- which I CANNOT afford.... so my suggestions are: 1. to give more time to return. Most stores have a policy of 14-30 days; FIVE days is unheard of and unrealistic. 2 make it wayyyy more clear that the account will be charged in full. I think customers should have to sign something to be charged that amount. Certainly I’m not the only one who feels blindsided?? 3. Make a limit for how much a customer is willing to spend-PERIOD. That way if they don’t return the items, they aren’t struggling financially like I am now. I would have liked to create a budget to ensure that I don’t spend more than I afford.

Other than that, it is a great concept. It just needs to look out for the consumer better. I’m trying to get in contact with the support team to see if I can either get a full refund or credit back. I’m very sad :(

by LizardChief

I originally had my doubts, and thought Flipshop was some sort of loose pyramid scheme. I decided to give it a whirl and spend a long time accumulating enough credit to justify a box. I was super excited to get basically a whole new wardrobe addition with the credits and pick a piece or to to buy with additional money. Right before I had decided to order I read a policy change that the money I earned now only applied to 30% of the purchase which is saddening. I try and thrift and get second hand clothing to limit my contribution to fast fashion and fabric-caused pollution so buying new clothes is something I do on a rare occasion and as a bit of a treat as I am unfortunately a young broke college student type. Doubtful i will be able to afford more than 1 or 2 pieces and I really loved the concept of Flipshop. The policy change with no option for those of us saving for so long to raincheck the original policy is truly feeling like a breach of trust from my new source of new clothes shopping.

Also there is a new update and there are now only videos. This takes alot of data and can have lag and loud sound. There should be more options and a mode to only view either pictures, videos, or a mix of the two.

X0X0, Heartbroken and beat down. Would love to order a box soon.

by Sarahgries

Let me just say, when I first downloaded Flipshop it was fantastic. I recommended it to all of my friends and we’ve been hooked for about 6 months. Since then, I’ve been voting nearly everyday to build up my credit and I have almost $400. Since this was enough for all the clothes in my “closet” I went to order a box. I assumed it went through until a few days later when I got a message from my stylist. She told me that I didn’t have enough clothes in my closet. Apparently, you have to have at least 15 pieces of clothing picked out and they choose from those. That was fine by me. I added more clothes and asked her if I was fine. She said yes, but then told me they only had 2 of those 15 in stock. I cancelled my order and told my stylist I would wait until they had more pieces in stock. They still charged me $0.20 for making an order. Today I went to make that order again in hopes that they would have more available. However, when I went to confirm my order, they had changed the charges. Now in-store credit can only be used for 30% of the purchase, and they charge you $20 no matter what. I don’t have $400 to spare, and that means 6 months down the drain.

I will say their costumer service was very helpful and the clothes are beautiful and high-end, but I’m beyond frustrated that their “update” screwed me out of my money.

by [!]Cece[!]

I downloaded Flipshop in Mid-March and thought it was the perfect way to spend the quarantine time at home. I could vote and get friends to join Flipshop and get free clothes. From all the reviews I read, I would only have to pay taxes on the clothes. A few days ago, I had earned $440 from voting constantly as well as getting twenty of my friends to sign up. I was ready to order a box. However, flipfit decided to change the price to 30% off instead of the free clothes they had originally promised. This was a waste of my time and energy since I even got my friends in on Flipshop and flipfit didn't deliver what they originally promised. I would suggest that flipfit deliver on the original promise of Flipshop especially since that is why I downloaded it in the first place.

Other than this issue, Flipshop is great. It is well designed and easy to use. I like that you can see the clothes you add to your closet as well as how other people are wearing them. The customer support is excellent with the live chat feature. I really enjoy Flipshop overall, I was just taken aback by the sudden change and feel as if I am not getting my money's worth.

by Jyp0110

A little about me: fashion is not my strong suit - I’m very casual and an app like this seemed like my dream come true. Being able to see how people wear clothes and then getting feedback on whether or not you should keep an article of clothing was seriously beyond amazing. However, I updated Flipshop and just found the new version extremely disappointing. I’m also the kind of person that does NOT care for makeup/beauty products and all of a sudden with the new update, they are the main things that show up on the feed now. Extremely frustrating when I’m trying to find inspiration for clothes. If I’m lucky I’ll find 2 articles of clothing To every 25-30 beauty products. Their messaging platform is pretty janky but they do respond pretty quickly. Turns out you can’t control what’s on your feed.. so I’m stuck with all the annoying beauty products I have no interest in. I do hope this is something they’re going to fix sooner than later. If you like beauty products then this is your app.

by Whisperedaria

I was excited to have a beauty “feed” to shop from, but Flipshop has a major downside that may make it unusable for me: it doesn’t allow you to vote on the video itself. The “vote” that you give only counts toward the PRODUCT, meaning “do you like the product in this video,” rather than “do you like this video?” Swiping through my feed, I’ve already gotten several videos that I’m not interested in (for instance, I’m not interested in reviews from darker skinned insta models, I need to see shade matches and performance on my skin tone and/or texture, and I prefer review type videos to the “snap and look how glamorous I am” type videos), and a few videos straight up not even using the product as intended. But there’s no way to tell Flipshop that you’re not interested in a certain type of video, so that it can tailor your feed. From what I can tell, once you downvote a product it won’t show it to you again for a bit (so there’s not a way to tell Flipshop “I’m interested in this product, but would like to see shades/reviewers other than the one you showed me”). If they could find a way to do this, allowing the feed to become more personalized, Flipshop would be pretty good!

by Butternugget12

You know how you always see ads for paid surveys on the internet, but you get $.14 for like 30 minutes of answering questions? Flip is super cool because you get like $30 for the first 10 minutes. And after that, the cash adds up pretty quickly. And all you have to do is tap or swipe. The only reason I give Flipshop 4 instead of 5 stars is the fact that you can only use what you earn toward the clothes you’re voting on. Maybe I should’ve read the description on Flipshop Store, but I assumed you could use your earnings for anything. Turns out, it’s more like store credit than cash. And I don’t really like a lot of the clothes. I mostly go for the athleisure type stuff, but I already have a lot of that. I was hoping to get more “going out” clothes, but Flip’s selection isn’t really me. Also, the clothes are crazy expensive! Obviously, they’re free if you earn enough credit, but it takes me like 4 days to earn $60 and that’s how much a super basic white tee shirt costs.

by ☆ Joanne ☆

Like most people, I found Flipshop on TikTok. At first I thought it was too good to be true, and I was right. I assumed that the credits gained over time would be used in full, meaning that I could potentially get items for free. However, that is not the case. Only 30% of the total cost could be paid off with credits. Moreover, you had to pay a 20$ deposit for the box.

However, I found their customer service amazing. My stylist, Cody, was incredibly helpful and responded back quickly. I have never ordered a style box before and I must say, I am thoroughly impressed. The box came in less than an week (I live in Ohio which is quite a bit away from LA) and the quality of the items were AMAZING. If I am going to be honest though, the prices are incredibly high (30$-200$). But, for the great quality, I’d say it’s pretty worth it.

Anyway, I highly recommend Flipshop if you have the money to spare. The concept is incredible and they are amazing!!

by Emjerlies

I love Flipshop, though it has been introducing some very pricey brands as of late. I just wish there was a WORKING wishlist option because I constantly see things I would love to come back to on another paycheck or as a gift for someone else. When I first started using Flipshop there was a “wishlist” tab but none of the products had a button to add them to it so maybe it was a glitch or experiment with Flipshop but please please make it a real thing!!! I would use Flipshop even more if I had an easier way to get back to products I have previously wanted to purchase.
One more thing is brands I follow; there used to be an easy tab to click and see what brands you follow and it seems to be gone now. My profile page has no option to show me either. Please update this as well because it makes it difficult to find brands you want to keep up with! Thank you! Happy beauty shopping all!!

by Kay.panda_

Great idea! You vote on people’s photos and earn credits that can then be applied to clothing from Flipshop . You can earn credits fairly fast too. You choose items you’d want and they go into a closet. A stylist chooses items from your closet it curate your box. I haven’t bought jeans in YEARS because they never fit me right. For the first time in a very long time I found jeans that fit perfectly and I didn’t even have to search for them in a busy store. My stylist is amazing and chose the best items from my closet. Amazing quality clothing as well as SUPER cute and fashionable.
My reasoning for 4 stars is that the prices tend to be on the higher side. But when I say that spending $90 on a pair of jeans that actually fit and fit perfectly is totally worth it I’m not lying. Again, excellent quality and I didn’t have to go to a busy store and try on 20 pairs before finding an ok pair. I personally applied my credits and kept 2 items from my first box but I cannot wait to get another box and spurge on myself a little and probably keep the whole thing :) I know it would be worth it anyway. Hoping to maybe see some jewelry and shoes added to the mix at some point too.

by Marrrrrriiii

I don’t shop online because I prefer to try clothes on before purchasing. Thankfully Flip has gifted this service to users. Flip will send your requested items (from your virtual closet), in multiple sizes so can try them on and purchase the size(s) that fit best. Super innovative and convenient. Have definitely succeeded in re-creating the retail fitting room experience. Thanks, Flip! 👌🏾

I received my first Flip and was impressed with the streamlined process!

I tried on the items sent to me and decided to purchase 4/12 as they fit best! I returned 8/12 and once my return was received I was charged.

You’re given the option to schedule a pickup or drop your package off — 👌🏾

I wasn’t surprised by the cost bc price details are tagged on all pictures, but was super thankful that my credits were applied. I love saving $$$, unexpectedly :-) Still have some credits left over too, which is a plus! Def hope to use them soon ~ heard you can earn up to $15 a day in voting credits 😝

I haven’t uploaded photos — yet, but I’ll try to next time around! Although I’d only share them with my loved ones to get some feedback.

Flipshop has changed drastically + exponentially since I’ve downloaded it! Lots of new brands have been added as well as a Discover Feature that I haven’t used — yet! i

Would and have recommended Flip to all that I know as it’s convenient and personalized and fun! Can’t ask for much else!

Hope this helps y’all!

by Tristafate

I really enjoy the modern take on shopping. Flipshop has a lot of beauty brands I’ve never heard before and thanks to the nature of Flipshop I can see real life reviews of products before I even buy them myself. Then I can try them out and give my feedback to flip and only pay for what I keep. My favorites so far is the laneige lip mask in vanilla, dr. Jart color correcting cream, and kimchi concealer. About to buy my third flip box soon. I enjoy Flipshop so much. Almost forgot to mention the 30% off your order when you watch videos feature is epic. I am sitting at $135 currently, so I’ll be using it soon enough!!! Overall love the community and happy I downloaded it. If you need a sign to get Flipshop, let my review be your sign!

by ErinMcGuire

I love the concept of Flipshop . There’s a wide variety of styles that I’d love to add to my closet (I do wish that they might eventually add shoes and maybe jewelry). The main reason for three stars though, is that when I tried to make my first purchase they tried to charge it to my credit card THREE TIMES (NOW FOUR) even though I had the credits in my account for the order (I had put a hold on my credit card for a different reason so each charge was declined). After the first charge, I spoke to their support team (which has been extremely helpful answering all of my questions since I got Flipshop ) and I was told that it was just a system issue that would be fixed the next morning. However I received another notification of an attempted charge later that night. I gave it another day or two, but received yet another notification of an attempted charge (these notifications are from my credit card company, not Flip. I did not receive anything from Flip telling me that they were attempting to charge me +$200 for the order.) I thought it was taken care of this morning since the credits were deducted from my account and I was free to order another box, but I actually just got another notification of an attempted charge while writing this review. Now considering just deleting Flipshop altogether if I can take my credit card off the account. Great concept, but be careful...

by Peeeeeeeeeep78

Overall this isn’t a horrible idea for an app. But there’s no possible way someone has sat and made $100 or even $300 on here. There’s only a limited amount of influencers who Im assuming were pre-selected before Flipshop launched who were all send the same 10 items. I had fun voting for 10 minutes and I earned around $2 (besides the $5 they give you to start) before the same pictures started popping up and all the items were the same. This makes me hesitant to order my own box as I’m worried it’s just going to be those same exact items! Flipshop could really pick up and have potential but we will see if people are willing to invest and what they get in return.

by NikkiBeth07

hi! i love Flipshop, but me personally i wish there were like shoes and jewelry, so you could get a full outfit from the box instead of just socks, dresses, shirts, and pants.
UPDATE : hi i wanted to update and say, can you add bathing suits.. and make an update where you can send credits?

by Vartany

I’m so glad I was introduced to Flipshop. I’ve never seen anything like it & I’m addicted! Super easy to use and I love that I get rewarded with actual $$$ for giving my opinion on whether others should keep or return an item. Completely hassle free and convenient :) already recommended it to all my friends and they’re hooked too!

by Eazyerik95

Never seen anything like this! Flipshop allows you to earn real money that you can use towards clothes that you requested to try on. I get on Flipshop everyday and spend 5-10 minutes swiping through outfits. I made over $300 in credit that I used for a really awesome outfit I wouldn’t have been able to afford otherwise.

Thank you Flip :)

by Laniloo2019

So how will I know when I get my first box, I know I can create my own schedule, but it hasn’t said when they have sent out my first box. Do I have to wait for until the schedule is set, example: put the schedule for 2-3 weeks will I get my first box then or if I set it for 3 months will I get my first box after the 3 month mark?

by Bellasmile10

Can’t believe how great Flipshop is and the amount of credit they offer you! It’s really fun to vote and see the credits add up. There’s a few bugs, for instance going through my closet on there never loads right so it’s hard to go through what I have added. I realize it’s a new app so that would be expected. I ordered my first box and can’t wait to try it out!

by SeeGraceHike

I really love Flipshop so far, the clothes are super cute and I love that it has brands like Wildfox and Free People. The voting for money to use towards your clothes seems too good to be true so I keep looking for a “catch” but I still have yet to find it lol. I just put in an order for my first box so I’m pretty excited. The only thing that makes me nervous though is that it didn’t say how much the cost of the box I ordered was going to be and I also have no idea when it’s going to ship to me and be delivered, etc.
so we will see how it goes! I have high hopes

by Love Pats

Flipshop keeps getting better and better. I downloaded it awhile ago and every update has added so many perks. Not only do you get $$$ for voting, it's a fun way to try out different clothes without the risk of buying straight up. They just released a "Discovery" feature and I'm obsessed. I love how my wardrobe keeps expanding... Flipfit you are a game changer !!

Def download Flipshop there is no catch...
I've recommended to all my friends and family - and gotten $$ for that too!

by Ana Chica

I am a super busy person and I don’t always have time to go shopping so Flipshop is awesome. You not only can post your pics and people can help you decide what looks good but you can also add clothes you like and see to your “closet” then with just a click of a few buttons you can order a box that comes right to your door. I also love the fact that you can schedule a pick up so you don’t even have to go to the post office to drop it off. Love how efficient it is.

by A.Battle05

You can choose clothes that you’d potentially like to purchase and they send you a box filled with these items that you can simply try on before you buy. The cool part is if you decide not to keep anything you were sent of your choosing, you can easily send them back at no additional cost!

And the best part, you earn money toward clothes just by voting on looks. Literally super easy! If you vote enough times, you can basically get clothing for free. I’ve already earned enough credit for an entire outfit just by voting on looks.

Highly recommend!

by FansiegleekyJ

Absolutely addicted to Flipshop. I Love that you can look at what other people are wearing and gain inspiration for what looks good and what doesn’t. You’re still shopping online, yet you get the chance to try on clothes, and unlike the real tinder if you don’t like something when you see it in person, you just ship it back with the prepaid label given to you. My only issue is that you can’t search for what you’re looking for ex: if you want to look at just hoodies, you can’t just type in hoodies and only get shown hoodies. Other than that I have no complaints.

by LanaMink

Except it is ALL TRUE. I am a stay at a home girlfriend and cat mom, with an online “window shopping” habit. And of course my boyfriend is always telling me I don’t need to spend more on clothes. With Flipshop, I can make enough money in credits to purchase clothes AND I get to try them on first!!! There is seriously nothing I don’t like about Flipshop. I really enjoy voting, and racking up credits in the process. There seems to not be a whole lot of selections but that almost makes it more fun when it comes to voting, to see the same items on different models. I just love Flipshop and I’m very excited to receive my first box!!

by Perfect Stranger;)

Flipshop is so much fun. It gives me style inspiration, and it lets me get clothes I wouldn’t be able to otherwise because of the voting credit feature (voting on other people’s looks gives you credit towards buying your own). Highly highly recommend for anyone looking to expand their closet!