Now Mobile Reviews

Now Mobile Reviews

Published by on 2024-10-31

🏷️ About: The Now Mobile app is a modern mobile app powered by the Now Platform® that allows pre-hires, new hires, and employees to find answers and get things done across various departments such as IT, HR, Facilities, Finance, Legal, and more. It enables users to manage workflows across multiple departments and systems, hiding the complexity of backend processes.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
51.9%

👿🤬😠 Negative experience
25.9%

🙄💅🫥 Neutral
22.1%

~ from Justuseapp.com NLP analysis of 1,531 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Aggregates all tasks in one simple interface

- Efficient and lightning fast for approvals, requests, KB articles, and community

- Easy to follow navigation with workspaces containing all necessary information

- Approve requests anytime and anywhere

- Intuitive and quick with eCommerce-like fit and function

- Easy to use and upload attachments/pictures

- Great for onboarding and service with seamless communication between departments

- Lots of functionality available on iOS device



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

“Are you enjoying this app?”

2022-05-25

This modal dialogue popped up in the middle of the WorkStream I was executing. It gave me no option to dismiss it And forced me to come over here to write this. Therefore Now gets a bad review. Outside of that, this is one of the first apps that we use as a company that has such a clean and nice UX! Well done. However there is a privacy issue. I disabled speech recognition and yet speech recognition is still working in Now !!

This is awesome, it needs some fine tuning

2022-06-26

Please add spell check, and a basic program that capitalizes letters after periods as most platforms have. This will be much more efficient along a coherent case to convey your discrepancies properly to the manufacturer tech support rep.

Sooo hard to use

2022-07-27

Logs me out randomly, annoying to log back in every time I trie to use Now . If I click one button it takes me back to the home page and if I click another it logs me out and I don’t know what button does what. Please fix this

Great app

2022-08-28

Now is easy to use and great for making cases but there is one fault that is that all the cases are not listed. It only list a few cases on the case overview so you still have to go on 7Hub to see all the cases you created. Any way to fix this?

Great for very light work.

2022-09-29

Great app for filling out basic forms and basic task monitoring.

Would love to see:
- Favorite Service Catalog items that I use frequently so I don’t have to search the catalog each time.
- my favorites from service-this app online for things like Changes, Incidents, and favorites.

Auto save option

2022-10-30

One draw back is that it doesn’t auto save your information and every time you create a case you have to fill in over again.

Working on the go is so simple

2022-12-01

I love being able to see all of my tasks without having to login to my desktop and deal with multiple systems. ServiceNow aggregates everything in one simple interface.

Easy to Use and Stay Updated

2023-01-01

I enjoy how simple this tool is to get help from within the company.

Easy to put tickets

2023-02-02

This is easy access to create a case, put note w/ pictures, verify the case and close the case.

Game changer for employee experience!

2023-03-06

As an employee I can get the service and information I need at anytime from anywhere. Finally my work life matches how I get service and information in my personal life.

Like it 👍🏻

2023-04-04

Good app; quite easy to use and seems to work most of the time. Wouldn’t mind an option to locate a fellow colleague who has a reservation. 😀

App gets better and better

2023-05-06

Easy to use and lots of functionality available on your iOS device

Makes work FLOW!!!

2023-06-06

This is my go to app for all my work. Need to approve something? Expenses, quotes, time off...done! All from Now. Don’t know who someone in your meeting is, type their name into the search box and you get all their info. So much more it’s awesome.

Great experience!

2023-07-08

Using Now for onboarding and service has been incredible. All of the departments like customer service, HR, Finance, and IT seamlessly communicate and are connected. It’s a great UI and easy to navigate from my phone.

Way easier to get help!

2023-08-08

The old way of asking for help (phone, email) was maddening. Was more frustrating than the actual computer issue. Now is great.

So easy

2023-09-09

So easy to use and to upload attachments/Pictures. Probably won’t go back to using the desktop version again

NOW Mobile Rocks the Party

2023-10-11

Intuitive and quick, this new app brings the fit and function of eCommerce apps to the workspace without the need for expensive development and projects. Kudos!

Amazing convenience with Now mobile

2023-11-11

Being able to approve request anytime and anywhere has changed how we do business.

Phenomenal user experience

2023-12-13

Easy to follow navigation. Workspaces contain all the information I need at my fingertips, I can easily reference related information which proves useful content and saves me a ton of time!

Makes work life so much easier!

2024-01-13

this app mobile has improved a lot. It makes work super efficient and lightning fast. Approvals, requests, KB articles, Community etc. is incrediblly convenient using mobile app.

Amazing

2024-11-21

I’m in love with the new ServiceNow app! This is going to take how we leverage an already amazing platform to the next level!

Awesome app

2024-11-21

Got lot of handy features which are helpful in day to day life for any employee .
Great job Deepika and Probir

Great app for the enterprise!

2024-11-21

Best app I’ve used at work.



Is Now Safe? 🤗🙏


Yes. Now Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,531 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Now Is 66.7/100.


Is Now Legit? 💯


Yes. Now Mobile is a totally legit app. This conclusion was arrived at by running over 1,531 Now Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Now Is 95.1/100..


Is Now Mobile not working? 🚨


Now Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Now Mobile? Post a Review




Features

- Request a laptop or reset password through IT department

- Set up a new workspace or book a conference room through Facilities department

- Request a corporate credit card through Finance department

- Have a new vendor sign an NDA or a new hire sign an onboarding document through Legal department

- Create or update a profile or check the vacation policy through HR department

- Deliver the right digital experiences to employees from anywhere

- Manage workflows across multiple departments and systems

- Hide the complexity of backend processes

- Available for ServiceNow New York instance or later.

  Customer Service/Support
Developer:
ServiceNow


Website: