PLAYAK app not working? crashes or has problems?

PLAYAK Status

Last Updated on 2019-07-12 by Faleyras SAS

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Common PLAYAK Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PLAYAK app on iOS and Android devices. Solve all PLAYAK app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PLAYAK iPhone Issues and Solutions

PLAYAK iOS app crashes, not working, errors
PLAYAK iOS app network issues
PLAYAK on iOS has black/white screen

PLAYAK Android App Issues and Solutions

PLAYAK has errors/crashing/not working
PLAYAK server network connectivity issues
PLAYAK has black screen

PLAYAK iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PLAYAK app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PLAYAK app crashes or not working on Iphone (iOS):

Close and restart the PLAYAK app on iPhone
Update PLAYAK app to the Latest Version for iOS
Uninstall and reinstall PLAYAK iPhone app
Update your iPhone to the latest iOS version

Fix PLAYAK on iPhone unable to connect to server/internet connection issues::

To resolve PLAYAK network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PLAYAK black/white screen (blank screen) on iPhone:

Follow the PLAYAK iOS app troubleshooting guide Here →

PLAYAK Android App Issues and Solutions

Fix PLAYAK not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PLAYAK app issues:

Force Stop the PLAYAK App
1. On android, goto "Settings" » click PLAYAK app. » click "Force Stop".

Update PLAYAK to the latest version on PlayStore

Clear PLAYAK App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PLAYAK app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PLAYAK.

Fix PLAYAK unable to contact server/ PLAYAK internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PLAYAK » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PLAYAK » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PLAYAK on android.

Solve PLAYAK black/white screens issue on Android:

Follow the PLAYAK android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Faleyras SAS, developers of PLAYAK.

About this app

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