Kinsa app not working? crashes or has problems?

Kinsa Status

Last Updated on 2025-01-10 by Transform Health Inc.

I have a problem with Kinsa

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5 User reports:
App has problems

User reports 5

⚠️ Most reported problems ⚠️

Something else

61.5%

Not working

30.8%

Connection

7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Kinsa Problems 🔥

- Requires downloading an app, connecting to Bluetooth, setting up an account, and setting up a profile before first reading

- App is buggy and can delete readings

- Double posting readings from the Kinsa app to the Apple Health app

📋 8 Reported Issues:

Erica 2024-01-26

The app was not working for me, it was slow to load and not responding. I had to get a new phone and now I can't even find the app on the app store. I've had this less than a month and am frustrated that it's having this issue.

Kate 2024-01-05

Kinsa website won’t load and the inapp location info isn’t working

Shari 2023-12-09

Kinsa Local illness report has been unavailable / not working for at least the past few weeks.

Paul 2023-11-29

Kinsa Local Illness Risk hasn't working in a couple of weeks. Now many of the support web pages don't load. Is Kinsa shutting down?

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Paul 2023-11-29

Kinsa location illness report hasn't worked in a couple of weeks. Now the support website pages aren't working. Is Kinsa shutting down?

Sharon Roberts 2023-11-10

It won't accept a location to tell me how an area is doing with flu and COVID

Phyllis 2023-03-17

I can download the Kinsa app on my iPhone, but it will not open. (The daisy icon just keeps whirling.) I tried turning the phone off and on but that did not help.

Lois 2022-07-22

App won’t stop spinning. Thermometer works fine, but can’t record it.

Showing 1-8 of 8 reported issues:

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Common Kinsa Problems & Solutions. Troubleshooting Guide

Table of Contents:

Kinsa iPhone Issues and Solutions

Kinsa iOS app crashes, not working, errors
Kinsa iOS app network issues
Kinsa on iOS has black/white screen

Kinsa Android App Issues and Solutions

Kinsa has errors/crashing/not working
Kinsa server network connectivity issues
Kinsa has black screen

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Kinsa iPhone Issues and Solutions

How to fix Kinsa app crashes or not working on Iphone (iOS):

Close and restart the Kinsa app on iPhone
Update Kinsa app to the Latest Version for iOS
Uninstall and reinstall Kinsa iPhone app
Update your iPhone to the latest iOS version

Fix Kinsa on iPhone unable to connect to server/internet connection issues::

To resolve Kinsa network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Kinsa Android App Issues and Solutions

Fix Kinsa not working on Android, crashes, errors or is unresponsive:

Force Stop the Kinsa App
1. On android, goto Settings » Kinsa » click [Force Stop]

Update Kinsa to the latest version on PlayStore

Clear Kinsa App Cache and Data:
1. On android, goto Settings » Apps » Kinsa » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kinsa.

Fix Kinsa unable to contact server/ Kinsa internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Kinsa » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kinsa » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kinsa