ViAnnecy Status

Last Updated on 2021-04-21 by EASY-MOUNTAIN

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Most reported problems

Connection

100.0%

Common ViAnnecy Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ViAnnecy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ViAnnecy App
1. On android, goto Settings » ViAnnecy » click [Force Stop]

Clear ViAnnecy App Cache and Data:
1. On android, goto Settings » Apps » ViAnnecy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ViAnnecy.

On android, goto Settings » Apps or Manage Apps tab.
Click ViAnnecy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ViAnnecy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ViAnnecy

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Developer: MHIKES

Jul 08, 2026, 10:43 PM
a iOS user from Lyon, France reported problems with ViAnnecy : Connection
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