LT Help Desk app not working? crashes or has problems?

LT Help Desk Status

Last Updated on 2022-04-10 by Logitrans Technology Pvt Ltd

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Common LT Help Desk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LT Help Desk app on iOS and Android devices. Solve all LT Help Desk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

LT Help Desk iPhone Issues and Solutions

LT Help Desk iOS app crashes, not working, errors
LT Help Desk iOS app network issues
LT Help Desk on iOS has black/white screen

LT Help Desk Android App Issues and Solutions

LT Help Desk has errors/crashing/not working
LT Help Desk server network connectivity issues
LT Help Desk has black screen

LT Help Desk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever LT Help Desk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix LT Help Desk app crashes or not working on Iphone (iOS):

Close and restart the LT Help Desk app on iPhone
Update LT Help Desk app to the Latest Version for iOS
Uninstall and reinstall LT Help Desk iPhone app
Update your iPhone to the latest iOS version

Fix LT Help Desk on iPhone unable to connect to server/internet connection issues::

To resolve LT Help Desk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix LT Help Desk black/white screen (blank screen) on iPhone:

Follow the LT Help Desk iOS app troubleshooting guide Here →

LT Help Desk Android App Issues and Solutions

Fix LT Help Desk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent LT Help Desk app issues:

Force Stop the LT Help Desk App
1. On android, goto "Settings" » click LT Help Desk app. » click "Force Stop".

Update LT Help Desk to the latest version on PlayStore

Clear LT Help Desk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "LT Help Desk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch LT Help Desk.

Fix LT Help Desk unable to contact server/ LT Help Desk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click LT Help Desk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got LT Help Desk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch LT Help Desk on android.

Solve LT Help Desk black/white screens issue on Android:

Follow the LT Help Desk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Logitrans Technology Pvt Ltd, developers of LT Help Desk.

About this app

This is a information and support applications for our Yang Ming users only.