Contact Cleanster Support
Company Name: Cleanster Technologies, Inc.
About: At Cleanster.com, We don't just find you top-rated cleaners; we also ensure the
perfect stay.
Cleanster Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Cleanster Technologies, Inc.
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Cleanster Website
Privacy Policy: https://help.cleanster.com/category/legal/privacy/
Developer: Cleanster, Inc.
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3 Most reported problems 😔💔
Do not schedule these crooks!
by Ikina5
Paid $170 for a cleaning at 8:00 am! No one showed up. I called and they said someone would be there by 10 am. At 11 I called again, they said the cleaner was driving around and couldn’t find my address. She wasn’t answering my messages. Supposedly she went home to charge her phone and was coming back and only 5 minutes away. 2 hours later at 5:00 PM she showed up. Complaining about how tired she was. My kids had to sleep so I told her to skip the bedrooms and focus on 2 of 3 bathrooms and the kitchen and living room. She left after 3 hours, left all of her sweeping piles. She cleaned the outside of the bathtub but not the inside. When I tried to cancel the upcoming cleanings I had scheduled they said I would have to pay a $40 cancellation fee!
They ripped me off.
by KreeepyKat36
I paid $170 for a cleaning at 9 am. The app was down until 10 am that day and no one even verified that someone was coming. Then at about 10:30 am a cleaner messaged and said she’d be there in about an hour. I was busy working and just trusted she would get there and get the job done. At 2:30 I was informed that no one had showed up by someone at the house, not by Tidyapp. There was no communication from Tidy app at all. So I called them and they begged me to give them a chance to let someone come by 3 and if not they would refund me. When I got off work at 5:30, they told me that the cleaner couldn’t find the house and it was my fault and they wouldn’t refund a penny. Horrific experience and a scam
App is fine service is terrible
by Confundoprim
Cleaner barely cleaned. I had to micro manage the entire process and gave up after hours. She arrived late and left early. I had to ask her to redo almost everything and I had to ask for the most basic stuff. Can you wipe down the mirror? Can you clean the floor? Mop? Wipe down the front of the cabinets? Cleaner put cleaning wipes in the toilet. Cleaner repeatedly said she was done after doing very little. The corners in the bathroom were not cleaned. There was still food spills on the floor in the kitchen. The cleaner was not vaccinated and did not wear a mask. I will have to pay someone else to actually clean. Don’t wasn’t your time or money-
Have a Problem with Cleanster: Cleaning Services? Report Issue
Why should I report an Issue with Cleanster: Cleaning Services?
- Pulling issues faced by users like you is a good way to draw attention of Cleanster: Cleaning Services to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Cleanster: Cleaning Services customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cleanster: Cleaning Services.
