Contact Tidy Support

I reset the data on the app . Without warning it considered it as a fresh purchase and charged me again for the month . I wasn’t sure what I did and I clicked again it again and it once again charged me for the entire year . I contacted support and then the developer sends an email saying there is no way to refund from their side and to contact apple . On Apple website it says can’t report the app . This feels like the app has been made live just to mint money . Why was this feature even live if there is a major bug like this ? Doesn’t the developer have an ethical obligation to prevent these type of things .

App requires a fee $3.99/mo or $10/yr. I wish apps had to be more transparent about this and list it bold and outright in the same banner as the other quick facts (like where the how many reviews they have scroll bar area) or tell you in a pop up before downloading. The “free” parts are ok but definitely not a functional/resourceful app imo and I’m not willing to pay for this. I’ll just copy a list of deep cleaning ideas and import them to my calendar—way more time but free. I wouldn’t mind seeing ads and an ad free version with a fully functional app so i guess I’ll keep looking.

This might work for some people but not for me. For example, we’re retired, don’t have a dishwasher, don’t have most of the rooms it wants me to clean, but do have many things that must be done that aren’t there. If I took the time to customize it to the tasks I need to do I wouldn’t have time for the tasks themselves. But if I could have the functionality while deleting all the default tasks and starting from scratch with my own tasks it might have worked. I don’t know where the developers live but it’s not in my world.