My scooter, while at 100% battery, would shut off whenever I would be traveling at max speed for more than five seconds. Half the time, my scooter would go far less than max speed with the throttle pushed all the way down. Furthermore when I was having payment issues from me being overcharged on a promotion, I left a message on LeafRides (there is no actual telephone number) to let them know what the issue was and they never got back to me. It’s been about two weeks since this happened and I’ve left more messages but it seems that the two college kids running the entire thing are ignoring me.