CBP GO Reviews

CBP GO Reviews

Published by on 2025-02-21

🏷️ About: The CBP One™ app serves as a single portal to a variety of CBP services allowing users to be quickly and conveniently directed to the features they need by answering a series of guided questions. CBP One ™ currently has two features available, with more features being rolled out over the next year.


       


Overall Customer Experience 😎


🤬 Negative experience
41.8%

🫥 Neutral
30.3%

😎 Positive experience
27.9%

~ from Justuseapp.com NLP analysis of 1,124 combined software reviews.



Read 2 Customer Service Reviews 😠💢

2.9 out of 5
Add function

Please add the option to pay the user fee for commercial trucks ($13.50 fee) to avoid handling cash.

Angel Urdaneta
2023-01-04

I can't scan the passport of my android cell phone, I tried it with my children's and wife's, I tried it with another wifi connection, and I tried it with an iPhone cell phone, I still have the same scanner error



Is CBP GO Safe? 🙏

Yes. CBP GO is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 1,124 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for CBP GO Is 40.0/100.

Safety Analysis

50.9% of users say app is Risky 🚨
50.9%

36.7% of users say app is Safe 👍
36.7%

12.4% of users have Some Concerns ⚠️
12.4%


Is CBP GO Legit? 💯

Yes. CBP GO is legit, but not 100% legit to us. This conclusion was arrived at by running over 1,124 CBP GO User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for CBP GO Is 83.5/100..

🔏 Privacy & Data Safety

CBP GO collected the following data from you:

  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers

How was your experience with CBP GO? Post a Review




Features

· The Inspection Appointment request feature allows brokers/carriers/forwarders to use their mobile device to request an inspection for perishable cargo entering the U.S. They will also be able to receive real-time status updates regarding their appointment requests, or chat with a CBP Agriculture Specialist if additional information is needed from them.

· The "Check Your Trusted Traveler Programs Status" feature allows travelers to check the status of an existing Trusted Traveler Programs (TTP) application and membership using CBP One™.

The CBP One™ app serves as a single portal to a variety of CBP services allowing users to be quickly and conveniently directed to the features they need by answering a series of guided questions.

Features rolled out over the next year will benefit Small Vessel Operators, Bus Operators, Aircraft Operators, Seaplane Pilots, commercial truck drivers and Commercial Vessel Operators.

· The I-94 feature allows travelers to apply and pay for their I-94 up to seven days prior to their arrival in the U.S. at a Port of Entry (POE).

  Contact Support
Developer:
US Customs and Border Protection

Contact e-Mail: