Otrium app not working? crashes or has problems?

Otrium Status

Published by Otrium on 2023-12-05

Great reduced-price fashion from your favourite designers’ archives, with a
full price service and experience. Lots of fashion stays unsold.

I have a problem with Otrium

Are you having issues? Select the issue you are having below and provide feedback to Otrium.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

200.0%

Not working

100.0%

Reported Issues: 2 Comments

By Natalya 4 months ago

The app stopped working, doesn't show anything in search. Doesn't show any item.

By Leyla 8 months ago

The app is not working. No connection,it’s says smth went wrong.

Common dislikes about Otrium app

- US marketplace doesn't have enough brands

- Payment screen gets stuck

Have a Problem with Otrium - your fashion outlet? Report Issue

Common Otrium Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Otrium app on iOS and Android devices. Solve all Otrium app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Otrium iPhone Issues and Solutions

Otrium iOS app crashes, not working, errors
Otrium iOS app network issues
Otrium on iOS has black/white screen

Otrium Android App Issues and Solutions

Otrium has errors/crashing/not working
Otrium server network connectivity issues
Otrium has black screen

Otrium iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Otrium app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Otrium app crashes or not working on Iphone (iOS):

Close and restart the Otrium app on iPhone
Update Otrium app to the Latest Version for iOS
Uninstall and reinstall Otrium iPhone app
Update your iPhone to the latest iOS version

Fix Otrium on iPhone unable to connect to server/internet connection issues::

To resolve Otrium network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Otrium black/white screen (blank screen) on iPhone:

Follow the Otrium iOS app troubleshooting guide Here →

Otrium Android App Issues and Solutions

Fix Otrium not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Otrium app issues:

Force Stop the Otrium App
1. On android, goto "Settings" » click Otrium app. » click "Force Stop".

Update Otrium to the latest version on PlayStore

Clear Otrium App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Otrium app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Otrium.

Fix Otrium unable to contact server/ Otrium internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Otrium » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Otrium » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Otrium on android.

Solve Otrium black/white screens issue on Android:

Follow the Otrium android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Otrium, developers of Otrium.

100% Contact Match

Developer: Otrium

E-Mail: [email protected]

Website: Visit Otrium Website

About this app

Great reduced-price fashion from your favourite designers’ archives, with a full price service and experience. Lots of fashion stays unsold. We’re changing this so you can easily find archive fashion you love and we can make sure every item of clothing is worn.