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⚠️ Most reported problems ⚠️

Login
62.5%

Crashes
12.5%

Not working
12.5%

Something else
12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of AscendEX Problems 😠👌🔥

- Locked out of account

- No contact or support service

- Chinese-made or Chinese-influenced products, goods/ services, people, etc.

- Only 5 star reviews are shown

- Trading platform based in China has been the longest trading scam

- People cannot withdraw money

- Support teams never reply

- Wallets get emptied without permission

  1 Reported Issues: 😵🆘🛟🚨📢

Lpop
2022-05-28

Margin account does not not allow any transactions. "stale reference price" is the message when I try to place the order.

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Common AscendEX Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Bsht Network Technology Co. Ltd., developers of AscendEX.


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Contact e-Mail: [email protected]




About this app

Launched in 2018, this app is a leading global digital asset financial platform founded by a group of Wall Street quantitative trading professionals, servicing retail and institutional clients in over 200 countries and regions in the world.  Global digital asset trading platform; Exchange for Bitcoin and other crypto coins & tokens; innovator of staking, margin & derivative trading product.  Gain cryptocurrency news and market insights, communicate with cryptocurrency trading enthusiasts and get 24/7 community support in multiple languages: English, Turkish, Spanish, Russian, Vietnamese, Korean and Chinese.  Our technical team will always protect your assets and trading, providing a high-efficiency matching system, the cold/hot wallet mechanism, the market depth and liquidity provided by well-known market makers and more you can count on.  Nearly 200 cryptocurrencies of a wide range of industry-leading blockchain projects from categories such as DeFi, NFT, Polkadot, Polygon, Solana, etc. are ready for you to trade applying your own unique trading strategies.  Spot trading, derivatives, Staking, DeFi Mining and more will cover your investment needs and enrich your trading portfolios.  As of February, 2021, our native token ASD token ranks in the top five among global platform tokens and the top 100 by market capitalization.  Our customer support team is 24/7 ready for your inquiries providing you with a seamless trading experience.  Our unique auctions for the primary listing of several DeFi tokens have gained industry applause thanks to strong performances.  You can use credit/debit cards to purchase cryptos, such as Bitcoin (BTC), Ethereum (ETH), USDT, DOGE, DOT, UNI, etc. with fiat payment.  Holding ASD tokens, you can use them to deduct transition fees and earn investment rewards and more.  Well-known projects prioritize this app for their token listings.  All forms of investments carry risks, including the risk of losing all of the invested amount.  You will be a big fan of it once you give it a shot!  Such activities may not be suitable for everyone.