WATERROWER Connect app not working? crashes or has problems?

WATERROWER Connect Status

Published by WaterRower on 2024-01-03

WaterRower Connect turns your iOS device into a WaterRower performance monitor.
View workout data in real time as you row.

I have a problem with WATERROWER Connect

Are you having issues? Select the issue you are having below and provide feedback to WATERROWER Connect.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Crashes

100.0%

Something else

50.0%

Reported Issues: 1 Comments

By Adrian Taylor 1 year ago

for the last three says the app has refused to connect with the internet. My phone has a fast connection and more than enough storage space. What can I do?

Common dislikes about WATERROWER Connect app

- Does absolutely nothing, doesn’t connect to display readings, timer or anything

- Connectivity is not very stable

- App is not reading the heart rate from the phone

- No way to delete bad workout records

Have a Problem with WATERROWER Connect? Report Issue

Common WATERROWER Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WATERROWER Connect app on iOS and Android devices. Solve all WATERROWER Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WATERROWER Connect iPhone Issues and Solutions

WATERROWER Connect iOS app crashes, not working, errors
WATERROWER Connect iOS app network issues
WATERROWER Connect on iOS has black/white screen

WATERROWER Connect Android App Issues and Solutions

WATERROWER Connect has errors/crashing/not working
WATERROWER Connect server network connectivity issues
WATERROWER Connect has black screen

WATERROWER Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WATERROWER Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WATERROWER Connect app crashes or not working on Iphone (iOS):

Close and restart the WATERROWER Connect app on iPhone
Update WATERROWER Connect app to the Latest Version for iOS
Uninstall and reinstall WATERROWER Connect iPhone app
Update your iPhone to the latest iOS version

Fix WATERROWER Connect on iPhone unable to connect to server/internet connection issues::

To resolve WATERROWER Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WATERROWER Connect black/white screen (blank screen) on iPhone:

Follow the WATERROWER Connect iOS app troubleshooting guide Here →

WATERROWER Connect Android App Issues and Solutions

Fix WATERROWER Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WATERROWER Connect app issues:

Force Stop the WATERROWER Connect App
1. On android, goto "Settings" » click WATERROWER Connect app. » click "Force Stop".

Update WATERROWER Connect to the latest version on PlayStore

Clear WATERROWER Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WATERROWER Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WATERROWER Connect.

Fix WATERROWER Connect unable to contact server/ WATERROWER Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WATERROWER Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WATERROWER Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WATERROWER Connect on android.

Solve WATERROWER Connect black/white screens issue on Android:

Follow the WATERROWER Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WaterRower, developers of WATERROWER Connect.

100% Contact Match

Developer: WaterRower Lab

E-Mail: [email protected]

Website: Visit WATERROWER Connect Website

About this app

For Apple Health enabled devices: WaterRower Connect can be connected to Apple Health to save your rowing workouts as Apple Health Workouts. WaterRower Connect turns your iOS device into a WaterRower performance monitor. You can find the option to connect to Apple Health in the settings tab of WATERROWERConnect by pressing 'Connect to Apple Health'. Workout information is stored in the WaterRower Connect History for future analysis and comparison. Performance metrics displayed include Distance Rowed, 500m Split Time, Watts, Time and Stroke Rate. View workout data in real time as you row. Note: WaterRower Connect is only compatible with WaterRower models that feature the S5 Performance Monitor or the S4 Performance Monitor fitted with Bluetooth Communication Module.