WATERROWER Connect Reviews

WATERROWER Connect Reviews

Published by on 2024-11-12

🏷️ About: WaterRower Connect turns your iOS device into a WaterRower performance monitor. View workout data in real time as you row.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
73.8%

🙄💅🫥 Neutral
14.1%

😎👌🔥 Positive experience
12.1%

~ from Justuseapp.com NLP analysis of 709 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Connects immediately to phone or tablet

- Progress is easy to monitor as the display is bright and well laid out



Read 34 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Just don’t bother.

2022-05-21

WATERROWERConnect is bad and the “com module” doesn’t even work. It’s bulky and cumbersome to use and charge. Not worth $20 let alone $65.

Waterrower should be shipping the machines with Bluetooth capabilities and not doing this hackneyed thing. Beautiful rower, great experience rowing. Terrible technology. I’m a hobbyist and rowing for exercise so it doesn’t matter. I’ll turn my Apple Watch on and use that. But it’s just really bull crap they didn’t bother to do this even remotely right.

Terrible app

2022-06-22

They have not taken any suggestions from
feedback and reviews and implemented them.
1. Need ability to delete, sort, edit workouts
2. Connectivity is spotty at best, only works if I manually connect in WATERROWERConnect and in Bluetooth
3. There’s actually more functionality on the old school S4 monitor than the iPhone powered app! Frankly this is a glorified color version of the digital LCD stopwatch screen but far more frustrating because of the connectivity problems.

Disappointing

2022-07-23

I like the idea but it’s just missing so many basic features and basic calculations are wrong. For example, if I set up a 8x 500M intervals with 1:00 rest, shouldn’t the average pace metrics tell me how fast I rowed each of the 8x intervals?

Seems like common sense, however WATERROWERConnect calculates the average pace for the intervals PLUS THE REST TIME. I rowed each interval at ~1:45 pace, yet WATERROWERConnect says my average pace was 2:51 because it includes the rest periods in the calcs...

Needs some serious improvements and testing.

2022-08-24

I wanted to like WATERROWERConnect. The problems are, however, numerous. First of all it is not tested enough. The connectivity is not very stable ( it often takes multiple cycle of restarting the Bluetooth module, the application, etc to connect). Quite often the connection seems established, but WATERROWERConnect is not reading the module and The numbers are frozen and not changing (it starts reading abc then stops). WATERROWERConnect is not reading the heart rate from the phone. After my 40 min workout the average heart rate (is 50) which makes absolutely no sense. The calories are also not recorded properly. The averages are generally useless if the workout involves power strokes and periods of rest. Basically WATERROWERConnect needs some significant improvements and bug fixes to be useful.

Poor stability. Missing key features. Not worth the effort.

2022-09-25

I couldn’t get it launch at all on an iPad mini 2, just hangs at start showing the logo but no UI. This kills my main use case, but I tried it from another device to see if I could still make it work.

I get it to work sometimes, but I’ve seen it connect to the Commodule and then drop the connection. WATERROWERConnect just stops getting data and the only option is to force close and start over. Which leads to the other major problem, there is no way to delete bad workout records so you end up with a bunch of no-data workouts.

I’ll end up trying the Commodule with Cityrow Go so hopefully it won’t be a waste of money assuming the issues are with WATERROWERConnect and not the module.

If you just want data you might just want the more expensive SmartRow upgrade, but that doesn’t work with CityRow and is a lot more expensive.

Needs development

2022-10-26

I really want to like WATERROWERConnect, but it just doesn’t get the job done. The intervals aren’t truly intervals, meaning you can’t see separate splits for each interval, everything is averaged over the total duration of the workout, including the planned rests. Sometimes WATERROWERConnect doesn’t start the workout. When it does, and my watch is connected to track HR, Apple records two separate workouts from WaterRower Connect - one with HR and one without. Further, there will often be a dozen 0 minute workouts recorded that I have to manually delete.

The app connected only for a couple weeks to my rower now it won’t keep any data

2022-11-27

When I got my rower was excited to use WATERROWERConnect . It only connected to my rower for a couple weeks and though my phone shows I am connected, it has not worked since. And no amount of troubleshooting has worked. Now I enter my data manually and it disappears immediately after. Very disappointed in the experience.

Very Disappointed

2022-12-28

This is WATERROWERConnect made by the company that makes the water rower. You would think it would be maintained and a solid offering. As it is, I can’t even get it to connect to my iPhone since the most recent apple update. I checked their website and now it looks like water rower has jumped into the subscription market with smart row, but that different and far more expensive add ons. It seems they’ve forgotten to keep up with their existing customers.

Crap app and product

2023-01-29

First off you need to purchase the Bluetooth ComModule $60 in order to use WATERROWERConnect. When I paired the module to WATERROWERConnect , I couldn’t get it to track my rowing. I tried to restart the module like the instructions said but it will not turn off no matter how long I hold the power button. I’ll be returning the module and deleting WATERROWERConnect . I read all the other negative reviews stating that WATERROWERConnect didn’t many features but I just wanted it to track what I had done. It couldn’t even do that.

Good Idea But Poor Execution

2023-03-02

I picked up a Bluetooth module for my WaterRower with the hopes of connecting to my iPhone and Apple Watch. In theory it works but a lot of the metrics (heart rate, etc) are incorrect. Also WATERROWERConnect shuts off when not on your phone, this is easily fixable by the developers but hasn’t been done for some reason.

WATERROWERConnect needs a lot of work, I’ll continue to use it but it is not enjoyable...

Bare Bones

2023-03-31

WATERROWERConnect looks sleek. And when I first set it up it seemed to work nice and easily with my Bluetooth Comm. I connected it to Strava and it uploaded my first two workouts. I also found it connected quickly to my TickrX HRM.

However, today it wouldn’t upload my workout to Strava. Then I found that I could add manual activities, but not delete them. And when I looked for a help section or a way to contact app support I haven’t found a thing or a way to contact support.

So when WATERROWERConnect works it works great. Doesn’t have bells and whistles, but it looks nice and does what it needs to do. However, when it doesn’t work there doesn’t seem to be any way to get any help or support which is very frustrating.

The app is nice but doesn’t seem to actually connect with apple health as a standalone

2023-05-02

I read reviews of Apple Watch causing rowing to be double counted so I don’t use the watch when I row. I’ve turn on sharing with the apple health app and it’s supposed to integrate the data automatically, but after several days, it has not.

I like being able to track my rowing, so I won’t delete WATERROWERConnect , but not having it integrate the activity into apple health is a big downside considering it’s supposed to.

Looks Modern

2023-06-02

I’m a bit baffled by the redundancy between the S4 and WATERROWERConnect. It counts your strokes? That’s what I spent $60 on? I already log my rows manually. The workout record is trapped in WATERROWERConnect as far as I can tell. It seems to play nicely with Strava and Apple Health if that’s important to you. You are also blocked from plugging in the cable for “we-row” which apparently has no Bluetooth support. I feel like I’ve been taking crazy pills. WR and hi tech don’t mix.

Connects easy

2023-07-04

For what it is, it’s not bad at all. Once you order and plug in the Com Module from WaterRower, it connects easily to the iPhone app via Bluetooth. The only addition data point it provides is stroke count for your workout.
The only thing it really does is store your workouts by date which is more the the S4 on the WaterRower can do on it’s own, and so for free, that’s worth 3 stars for sure.
If the developers could prioritize the necessary enhancement of coordination with the Apple Health app they’d have winner. For the vast majority of folks who can afford a WaterRower in their home or apartment, this is really all anyone wants. Let people connect two devices they really love and let them feel good about that. That would get four stars.

Basic Level Tracking / missing AppleWatch Heart Rate

2023-08-04

Requires extra hardware - about $60 total to add Bluetooth on standard S4 Monitor (with USB). App is free - thank you.

Allows very basic workouts - you to set simple time, distance or interval. Sync’s with Apple Health.

Doesn’t include continuous heart rate monitoring via Apple Watch which is a major omission. This makes WATERROWERConnect much less useful. Good first offering, but please add AppleWatch HRM.

Good, needs ability to sync between devices

2023-09-05

Overall works great to track workouts, nothing flashy, but works well. Would be nice if workout history could sync between devices.

Training Programs

2023-10-07

Training programs are good/fun but it would be helpful to see what the program is before I start. The screen during the exercise isn’t specific so I don’t know where to be. It would be nice to see the exercise plan/splits before beginning.

Waste of $60 so far

2023-11-07

Good news: connects immediately to phone or tablet

Bad news: does absolutely nothing, doesn’t connect to display readings, timer or anything.

Going to try another 3rd party ap otherwise I’m contacting WaterRower for refund attempt.

Oh Thank you for fixing the problems

2023-12-09

Thanks to the developers for fixing the software that it was intended for. In my case I have a Waterrower Club S4 so just being able to keep record of my workouts is great !

Excellent progress display

2024-01-09

Progress is easy to monitor as the display is bright and well laid out. I do wish for one feature: How about a beep when distance/time is reached

Very sad

2024-12-04

Thought I would use the shelter at home requirement to take my rowing to the next interactive level. Spent $60 on a device to use WATERROWERConnect. App doesn’t connect and is a waste.

Water Rower is a fine machine, but they don’t have a viable interactive module Can easily see other fine indoor rower manufacturers, who have a tech edge, push Water Rower to the sideline.

Wish I bought a Concept2

2024-12-04

So, finally have Bluetooth connectivity (kind of, at a cost and buggy), and this is the best they could do? Wait, to really get useful feedback you need to spend another $275 for the SmartRow add on. If compatibility and technology are important to you, go with the Concept2 erg.

Very limited

2024-12-04

WATERROWERConnect does little except track your current row and your lifetime rows with WATERROWERConnect . There’s no option to export. It’s not integrated with Apple Watch or any other apps. Let’s hope this is a stop along the way to more integration. What was this supposed to accomplish?

Just Doesn’t Work

2024-12-04

The com module Bluetooth device simply doesn’t work. I called the company and they asked me to open the device up and unplug the circuitry and replug it in. Still didn’t work. They’re going to send me a new device. If it ends up working, I’m glad to change my review.

Waste of money and time

2024-12-04

The water rower requires a $60 add on to do what other rowers do for far less money and still cannot get anything even limited functions to work with WATERROWERConnect. Save your money, no idea why WATERROWERConnect or Bluetooth interface were released, second rate product enhancement.

Just bad!! No tracking

2024-12-04

Why did WaterRower build a quality machine and get a crappy app developer? At first I could not connect the Comm module to WATERROWERConnect . WaterRower sent me a new Bluetooth comm module and I was able to connect. But still WATERROWERConnect is not tracking my rowing output.

They are sending me a new S4 board but I have a feeling it is WATERROWERConnect . The S4 monitor has been working perfectly.

Almost insulting

2024-12-04

WATERROWERConnect is so buggy and poorly developed, it’s almost insulting to us Waterrower customers. I tried really hard to work with the bugs and find the right sequence of tasks to enable the phone to connect correctly, and then push the workout to Strava. It bugs at every corner. Whoever built this did zero QA or UAT before pushing into production. I’m sending the Bluetooth dongle back and giving up on this.

Needs more

2024-12-04

Would like to see more features added. Needs to be able to program a workout. Not really beneficial if the monitor does more than WATERROWERConnect , and WATERROWERConnect needs a $60 Bluetooth adapter to work.

How to you manually input workouts?

2024-12-04

Update notes mention that version 1.7.4 allows users to input their workouts manually without the need of the Bluetooth module. How can this be done?

Needs a lot of work, especially Apple Watch connectivity

2024-12-04

WaterRower: thanks for making an app replacement for the antiquated, non-backlit built-in performance monitor. But I hope you’ll consider adding:

- Apple Watch and Activity app integration
- font size customization
- workouts, any simple text prompts will do
- user interface profiles that remember my settings.

Basic row log

2024-12-04

Easy to use. Doesn’t send data to Apple Health app which was the reason I upgraded to the Bluetooth adapter.

Markus Kinzel
2022-03-07

App and com-module too buggy to use. The mounting of the com module mocked with a loud click to be fixed, but silently slipped out of the usb plug. Couple of attempts later the trap was found and finally the S4 shows the connection-symbol. The connection to the app was without problems. After a testrun of 1000 meters ( started with stored workout program in the S4 ) the Waterrower connect app showed only 650 m of covered distance. That effect appeared at all three training units, besides the loose usb-connection. At the last trial before i sent the com-module back, an error occurs, which, happened at a windows pc, i would describe as bluescreen, but without automatic reboot. After clicking the button, the blue light remains glowing constantly. No connection to neither S4 or App was possible, neither switching off. The light lasts three days.

Bruce Pedersen
2021-09-01

Hello, I have been using my WaterRower com module with KinoMap for about a week with no issues. I have a Polar H10 HRM which the Kinomap has paired to along with the WaterRower com module which provides a real time display on KinoMap of stroke rate, power, HR, distance, and 500 meter split time. In today's session I had trouble getting HR to show up on the Kinomap app. Seems to be sensitive in power on sequence: S4, com module, Polar HR, Kinomap. I haven't quite figured out the exact sequence yet. So I never did get HR showing on Kinomap but S4 parameters were. When I terminated the session and pressed the blue LED on the com module it didn't go out. I tried the 4 second push called out in the Com Module manual but nothing. Blue LED stayed on and is still on even after I disconnected from the S4 monitor. I tried shorter and longer Blue LED pushes with no change. Recommendations? thanks, Bruce

Asriel
2021-03-20

I've bought a warterrower com module its works but the application waterrower connect doesn't fit with my Iphone 6 wathever the the IOS version. After check with another iphone 11 on iphone 6 the application screen size doesn't match with the device. There is no way to logon on the application because login password doesn't appear on screen. Could you repair this ?



Is WATERROWER Connect Safe? 🤗🙏


No. WATERROWER Connect does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 709 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for WATERROWER Connect Is 14.0/100.


Is WATERROWER Connect Legit? 💯


No. WATERROWER Connect does not seem legit based on our analysis. This conclusion was arrived at by running over 709 WATERROWER Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WATERROWER Connect Is 30.5/100..


Is WATERROWER Connect not working? 🚨


WATERROWER Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Premium Introduction Offer $4.99


How was your experience with WATERROWER Connect? Post a Review




Features

For Apple Health enabled devices: WaterRower Connect can be connected to Apple Health to save your rowing workouts as Apple Health Workouts.

Note: WaterRower Connect is only compatible with WaterRower models that feature the S5 Performance Monitor or the S4 Performance Monitor fitted with Bluetooth Communication Module.

WaterRower Connect turns your iOS device into a WaterRower performance monitor.

You can find the option to connect to Apple Health in the settings tab of the app by pressing 'Connect to Apple Health'.

Workout information is stored in the WaterRower Connect History for future analysis and comparison.

Performance metrics displayed include Distance Rowed, 500m Split Time, Watts, Time and Stroke Rate.

View workout data in real time as you row.

  Customer Service/Support
Developer:
WaterRower


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