Trail Connect app not working? crashes or has problems?

Trail Connect Status

Last Updated on 2024-07-22 by Trace De Trail

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

75.0%

Account

25.0%

problems reported in the last 24 hours

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Common Trail Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trail Connect app on iOS and Android devices. Solve all Trail Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trail Connect iPhone Issues and Solutions

Trail Connect iOS app crashes, not working, errors
Trail Connect iOS app network issues
Trail Connect on iOS has black/white screen

Trail Connect Android App Issues and Solutions

Trail Connect has errors/crashing/not working
Trail Connect server network connectivity issues
Trail Connect has black screen

Trail Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trail Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trail Connect app crashes or not working on Iphone (iOS):

Close and restart the Trail Connect app on iPhone
Update Trail Connect app to the Latest Version for iOS
Uninstall and reinstall Trail Connect iPhone app
Update your iPhone to the latest iOS version

Fix Trail Connect on iPhone unable to connect to server/internet connection issues::

To resolve Trail Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trail Connect black/white screen (blank screen) on iPhone:

Follow the Trail Connect iOS app troubleshooting guide Here →

Trail Connect Android App Issues and Solutions

Fix Trail Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trail Connect app issues:

Force Stop the Trail Connect App
1. On android, goto "Settings" » click Trail Connect app. » click "Force Stop".

Update Trail Connect to the latest version on PlayStore

Clear Trail Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trail Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trail Connect.

Fix Trail Connect unable to contact server/ Trail Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trail Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trail Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trail Connect on android.

Solve Trail Connect black/white screens issue on Android:

Follow the Trail Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Trace De Trail, developers of Trail Connect.

About this app

Trail Connect is an app developed specially for outdoor activities and offers features and services to discover, run and share ! Access to all features requires that you use a user account. Remark : Continued use of GPS running in the background can greatly decrease battery life.