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⚠️ Most reported problems ⚠️

Connection
37.5%

Not working
37.5%

Something else
25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of LabFly Problems 😠👌🔥

- Uploading insurance card images on the app can result in dead ends and force-quitting the app.

- Electronic lab orders are not recognized by the app.

- The app freezes when trying to input insurance information for a new profile.

- The experience with LabFly and Northwell was a nightmare for one user, with an aggressive and abusive technician and a leaky sample.

  2 Reported Issues: 😵🆘🛟🚨📢

Laura Runco
2023-07-17

Booked a home draw for my mom for 7/18. No confirmation on app. I don’t know if someone is coming or not. Credit card was charged.

Emanuel Defreitas
2023-03-05

Trying to book a blood drawing for Monday or Tuesday in Jericho and it’s telling me server error since Friday.

Showing 1-2 of 2

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Common LabFly Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot LabFly app on iOS and Android devices. Solve all LabFly app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. LabFly iPhone Issues and Solutions

  2. LabFly Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at My Personal Health Records Express Inc., developers of LabFly.


Verified email  

Contact e-Mail: [email protected]




About this app

To redeem, promo code must be entered to receive the discount off your first blood draw.  Best of all, we come to you at work or home for privacy and maximum convenience. 
Use promo code MyLabFly when booking to receive 25% off.  Simply download LabFly to schedule your next blood draw appointment at a time that fits into your day.  For questions, please call Client Services at (516) 719-1100 or email this app@northwell. edu. 
*Limited-time offer.  If you are homebound, the fees for having a blood draw may be covered by your insurer.  this app by Northwell Health Labs is an easy-to-use mobile app that brings our lab experts to you.  For questions, please contact us at (516) 719-1082.  Discount is applied to the convenience fee only.  Now through March 31, 2020.