About: LabFly by Northwell Health Labs is an easy-to-use mobile app that brings our lab
experts to you. Simply download the app to schedule your next blood draw
appointment at a time that fits into your day.
Table of Contents:
What is LabFly?
LabFly by Northwell Health Labs is a mobile app that allows users to schedule their blood draw appointments at their convenience. The app offers privacy and convenience by bringing lab experts to the user's home or workplace. Users can create a profile, enter insurance information, upload their prescription, and schedule appointments up to six months in advance. The app also allows users to rate their experience with lab experts and view their test results.
- Schedule blood draw appointments at home or work
- Create a profile and enter insurance information
- Upload prescription
- Schedule appointments up to six months in advance
- Rate experience with lab experts
- View test results in the app
- Special introductory offer of 25% off with promo code MyLabFly
- Limited-time offer until March 31, 2020
- Homebound users may have fees covered by their insurer, contact (516) 719-1082 for questions.
- The service provided by the phlebotomist Elsa was punctual and professional.
- The LabFly app allows users to easily access their test results.
- The LabFly support team is quick to respond and helpful.
By Bmerc88
I downloaded LabFly to get my test results which it worked for. But then I needed to book a home draw for my son, I called Northwell and was told it had to be done in LabFly not over the phone and I could create a profile for him under my account. So I put in all his information and hit submit when it comes time to put in insurance info and it freezes. Repeated the process 3 times, doesn’t work. I called and was told that I had to email this app for help. I got a very quick response and the support tech was amazing. He basically logged into my account and got all the info in for me so I could book the appointment. I proceed to schedule his appointment except when I go to pay it freezes and it’s not accepting payment at this time. So I call the tech back and he logged in for me and booked it, I emailed him the prescription and then he took the payment info. The Northwell techs came and were amazing but we noticed his DOB was wrong on the paper work. 1 months difference. So I go to update his profile and that doesn’t work. Every time you try to change the date it goes back to March 2004. So I email this app and no response for 3 days. And LabFly still doesn’t work to allow me to update his DOB myself. Super frustrate experience with LabFly . Great support techs and the nurse who took his blood was amazing but LabFly is a dumpster fire.
By Gram2585
Elsa was very punctual and totally professional. It was so easy and pleasant to get the blood work completed. I totally appreciate all those people, just like Elsa, that continue to go out there and serve people in so many capacities.
Thank you very much for your service. I would not hesitate to recommend or use this app again in the future.
By Liv GN
The entire process with this app and northwell has been a complete nightmare. The technician who did our test should never be allowed to conduct these tests. She was aggressive, and abusive. She caused my daughter's nose to start bleeding and gave me the worst headache that lasted 24 hours. Then to top the experience off the lab never even processed my test and didn’t notify me either - apparently the sample was “leaky” whatever that means. Avoid this app / north well at all costs.
By worx
I called to make an appointment and was told I had to use LabFly. I installed LabFly , input all my information, attached an image of my insurance card and LabFly froze. Had to force quit LabFly and start over - nothing was saved. Tried this 5 times and had the same result. Called for technical assistance which was absolutely useless. Try again Northwell or find a new developer.
By TashTish
As mentioned, the service is outstanding. LabFly interface, not so much: Uploading insurance card images results in many dead ends you can get out from only by force-quitting LabFly . Electronic lab orders are not recognized by LabFly either. For shame, Docs, shooting rabbits with an elephant gun….
By 23698652224790098652115790
Keeps telling me I have an incorrect password pattern despite adding the appropriate modifications (number, special character, etc.)
By Jny8946
App for the wealthy
RosaG27 6 months ago
Terrible service. Booked and paid. No one arrived. Customer support was unfriendly and had us going around in circles.
Yes. LabFly is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 46 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for LabFly Is 24.3/100.
Yes. LabFly is legit, but not 100% legit to us. This conclusion was arrived at by running over 46 LabFly User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LabFly Is 100/100..
LabFly works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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