Company Name: Whitebit
About: We are WhiteBIT, a centralized cryptocurrency exchange platform.
The assets
like BTC, ETH, USDT, and many other popular cryptocurrencies can be traded and
exchanged in the WhiteBIT iOS mobile app.
Listed below are our top recommendations on how to get in contact with WhiteBIT – buy & sell bitcoin. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WhiteBIT – buy & sell bitcoin. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: support@whitebit.com
E-Mail: info@whitebit.com
Website: 🌍 Visit WhiteBIT Website
Developer: WhiteBit
Cannot sign in. Please help
my ethereum is white bit diposit cancle.my trust wolt is whtrwal 00
Sir my wallet se Smars & Sfm & Ncat coin miss my fuind plice chaik sir
My account has been blocked and even after me providing the Proof of documents that I am not from USA, they still don’t unblock my white bit account. They don’t give me access to my Assets.
It wont let me put money on my account
Tried logging on but my account says error account blocked
Hello. I need to change my main email address on whitebit
I tried logging in this morning and it says my account is blocked and to contact support but I can't contact support without logging in, so I honestly don't know what to do.
I still haven't received my confirmation email, it's been over 12 hours now
by FidelioMelo
I downloaded this app only to buy one specific coin. After a few days, I didn’t find the app useful and decided to sell the coin and close the app. It took me for ever, almost 2 hours to sell one simple coin - of course I was exploring all possible options to pay as little fees as possible. During that time I was communicating with a live agent through the app, who told me that it’s not possible to withdraw funds for several days. Luckily I was able to withdraw them momentarily. In all that going back and forth between the app, the exchange, the wallet, and the agent, at one point, don’t even know how, I came across the message that if I am an US citizen all my funds will be frozen. I have no idea how and from where that message appeared. I was trying to find it again, but couldn’t. Last couple of hours of using this app felt like I was running for my life. Never again. I’d be very cautious in using exchanges and wallets unless they are proven to be safe and legitimate.
by Mike.vagabond
I own multiple apple accounts and Iphones, I’m about to leave over 10 bad reviews if I don’t get a response or my money back. I transferred BNB to white bit and my money disappeared. I then contacted customer service showed proof and have not got help!
I will change this review asap if I get help, if I don’t get help within 3 more days I will contact apple, report you, go on reddit report you, report you on Twitter, get a Youtuber to make a video on this situation and will leave more than 10 bad reviews! 3 days max, play with me if you want to. I need help.
Whitebit Ticket# 7559
by Player28361057
Why is this on the App Store if they don’t even support American users? After trying to complete identity verification, I contacted support and said the US wasn’t listed and I can’t verify my account. They then tell me that US isn’t supported because of scams or something and block my account. Fortunately I removed all of my crypto right before they blocked it otherwise I would’ve lost it all.
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