Contact WhiteBIT Support

I downloaded this app only to buy one specific coin. After a few days, I didn’t find the app useful and decided to sell the coin and close the app. It took me for ever, almost 2 hours to sell one simple coin - of course I was exploring all possible options to pay as little fees as possible. During that time I was communicating with a live agent through the app, who told me that it’s not possible to withdraw funds for several days. Luckily I was able to withdraw them momentarily. In all that going back and forth between the app, the exchange, the wallet, and the agent, at one point, don’t even know how, I came across the message that if I am an US citizen all my funds will be frozen. I have no idea how and from where that message appeared. I was trying to find it again, but couldn’t. Last couple of hours of using this app felt like I was running for my life. Never again. I’d be very cautious in using exchanges and wallets unless they are proven to be safe and legitimate.

I own multiple apple accounts and Iphones, I’m about to leave over 10 bad reviews if I don’t get a response or my money back. I transferred BNB to white bit and my money disappeared. I then contacted customer service showed proof and have not got help! I will change this review asap if I get help, if I don’t get help within 3 more days I will contact apple, report you, go on reddit report you, report you on Twitter, get a Youtuber to make a video on this situation and will leave more than 10 bad reviews! 3 days max, play with me if you want to. I need help. Whitebit Ticket# 7559

Why is this on the App Store if they don’t even support American users? After trying to complete identity verification, I contacted support and said the US wasn’t listed and I can’t verify my account. They then tell me that US isn’t supported because of scams or something and block my account. Fortunately I removed all of my crypto right before they blocked it otherwise I would’ve lost it all.