myPhotoVault app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
57.1%

Something else
28.6%

Photo/Video
14.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of myPhotoVault Problems 😠👌🔥

- Doesn't sync properly

- Crashes after 3 minutes

- Doesn't recognize all faces in album

- Doesn't save photos completely

- Photos show up blurry on the app

  2 Reported Issues: 😵🆘🛟🚨📢

Logan Gates
2024-11-12

The optimization tab just stays on the animation. It doesn’t give me an option to delete the copy’s

Barry Chrenen
2023-11-22

My photo vault paused backup because says not connected to internet and it is connected to internet. 56GB of 150GB used

Showing 1-2 of 2

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Common myPhotoVault Problems & Solutions. Troubleshooting Guide

       


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About this app

Download the Cricket myExpert app to call or chat with support expert for help with your phone, apps, and technology. **Storage size depends on subscription in Cricket Protect Plus. 1GB limitation on the size of each video that can be backed up and secured. **Messaging rates may apply.  Data rates do not apply when on Cricket’s network. (Requires eligible Cricket data services. Excl. & restr. apply.  Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share. • No Data Charges: No need to wait for a Wi-Fi connection.  You can back up photos and videos without using your Cricket data plan.  Cricket this app is just one of the premium benefits that comes with Cricket Protect Plus and Cricket $60 Unlimited More Rate Plan.  With the Cricket this app app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality.  Free up storage on your device with one touch to make space for capturing more memories.  Use subject to wireless service terms including those related to data speed.