myPhotoVault Status

Last Updated on 2026-05-10 by Cricket Wireless, LLC

I have a problem with myPhotoVault

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Most reported problems

Not working

66.7%

Something else

33.3%

Barry Chrenen 2023-11-22

My photo vault paused backup because says not connected to internet and it is connected to internet. 56GB of 150GB used

Showing 1-1 of 1 reported issues:

Common myPhotoVault Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve myPhotoVault network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the myPhotoVault App
1. On android, goto Settings » myPhotoVault » click [Force Stop]

Clear myPhotoVault App Cache and Data:
1. On android, goto Settings » Apps » myPhotoVault » Storage » click [Clear Data] option. This clears both data and cache.
2. restart myPhotoVault.

On android, goto Settings » Apps or Manage Apps tab.
Click myPhotoVault » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto myPhotoVault » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch myPhotoVault

E-Mail: [email protected]

Website: 🌍 Visit myPhotoVault Website

Privacy Policy: https://www.asurion.com/privacy-policy/

Developer: Cricket Wireless LLC

Nov 19, 2025, 10:38 AM
a iOS user from Waxahachie, United States reported problems with myPhotoVault : Not working
Oct 04, 2025, 07:16 PM
a iOS user from San Antonio, United States reported problems with myPhotoVault : Not working
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