Are you having issues? Select the issue you are having below and provide feedback to myPhotoVault.
- Doesn't sync properly
- Crashes after 3 minutes
- Doesn't recognize all faces in album
- Doesn't save photos completely
- Photos show up blurry on the app
The optimization tab just stays on the animation. It doesn’t give me an option to delete the copy’s
My photo vault paused backup because says not connected to internet and it is connected to internet. 56GB of 150GB used
Complete guide to troubleshoot myPhotoVault app on iOS and Android devices. Solve all myPhotoVault app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cricket Wireless, LLC, developers of myPhotoVault.
Download the Cricket myExpert app to call or chat with support expert for help with your phone, apps, and technology. **Storage size depends on subscription in Cricket Protect Plus. 1GB limitation on the size of each video that can be backed up and secured. **Messaging rates may apply. Data rates do not apply when on Cricket’s network. (Requires eligible Cricket data services. Excl. & restr. apply. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share. • No Data Charges: No need to wait for a Wi-Fi connection. You can back up photos and videos without using your Cricket data plan. Cricket this app is just one of the premium benefits that comes with Cricket Protect Plus and Cricket $60 Unlimited More Rate Plan. With the Cricket this app app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Use subject to wireless service terms including those related to data speed.