myPhotoVault app not working? crashes or has problems?

myPhotoVault Status

Published by Cricket Wireless, LLC

Cricket myPhotoVault is just one of the premium benefits that comes with Cricket
Protect Plus and Cricket $60 Unlimited More Rate Plan. With the Cricket
myPhotoVault app, you can easily (and automatically) back up and secure your
photos and videos, without sacrificing quality.

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Reported Issues: 1 Comments

By Barry Chrenen 5 months ago

My photo vault paused backup because says not connected to internet and it is connected to internet. 56GB of 150GB used

Common dislikes about myPhotoVault app

- Doesn't sync properly

- Crashes after 3 minutes

- Doesn't recognize all faces in album

- Doesn't save photos completely

- Photos show up blurry on the app

Have a Problem with myPhotoVault? Report Issue

Common myPhotoVault Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myPhotoVault app on iOS and Android devices. Solve all myPhotoVault app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myPhotoVault iPhone Issues and Solutions

myPhotoVault iOS app crashes, not working, errors
myPhotoVault iOS app network issues
myPhotoVault on iOS has black/white screen

myPhotoVault Android App Issues and Solutions

myPhotoVault has errors/crashing/not working
myPhotoVault server network connectivity issues
myPhotoVault has black screen

myPhotoVault iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myPhotoVault app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myPhotoVault app crashes or not working on Iphone (iOS):

Close and restart the myPhotoVault app on iPhone
Update myPhotoVault app to the Latest Version for iOS
Uninstall and reinstall myPhotoVault iPhone app
Update your iPhone to the latest iOS version

Fix myPhotoVault on iPhone unable to connect to server/internet connection issues::

To resolve myPhotoVault network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myPhotoVault black/white screen (blank screen) on iPhone:

Follow the myPhotoVault iOS app troubleshooting guide Here →

myPhotoVault Android App Issues and Solutions

Fix myPhotoVault not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myPhotoVault app issues:

Force Stop the myPhotoVault App
1. On android, goto "Settings" » click myPhotoVault app. » click "Force Stop".

Update myPhotoVault to the latest version on PlayStore

Clear myPhotoVault App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myPhotoVault app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myPhotoVault.

Fix myPhotoVault unable to contact server/ myPhotoVault internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myPhotoVault » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myPhotoVault » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myPhotoVault on android.

Solve myPhotoVault black/white screens issue on Android:

Follow the myPhotoVault android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cricket Wireless, LLC, developers of myPhotoVault.

100% Contact Match

Developer: Cricket Wireless LLC

E-Mail: [email protected]

Website: Visit myPhotoVault Website

About this app

Download the Cricket myExpert app to call or chat with support expert for help with your phone, apps, and technology. **Storage size depends on subscription in Cricket Protect Plus. 1GB limitation on the size of each video that can be backed up and secured. **Messaging rates may apply. Data rates do not apply when on Cricket’s network. (Requires eligible Cricket data services. Excl. & restr. apply. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share. • No Data Charges: No need to wait for a Wi-Fi connection. You can back up photos and videos without using your Cricket data plan. Cricket this app is just one of the premium benefits that comes with Cricket Protect Plus and Cricket $60 Unlimited More Rate Plan. With the Cricket this app app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Use subject to wireless service terms including those related to data speed.