Shortcuts app not working? crashes or has problems?

Shortcuts Status

Published by Apple on 2023-09-25

Shortcuts delivers a quick way to get things done with your apps with just a tap
or by asking Siri. The Shortcuts app enables you to create personal shortcuts
with multiple steps from your favorite apps.

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Common Shortcuts Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shortcuts app on iOS and Android devices. Solve all Shortcuts app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Shortcuts iPhone Issues and Solutions

Shortcuts iOS app crashes, not working, errors
Shortcuts iOS app network issues
Shortcuts on iOS has black/white screen

Shortcuts Android App Issues and Solutions

Shortcuts has errors/crashing/not working
Shortcuts server network connectivity issues
Shortcuts has black screen

Shortcuts iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Shortcuts app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Shortcuts app crashes or not working on Iphone (iOS):

Close and restart the Shortcuts app on iPhone
Update Shortcuts app to the Latest Version for iOS
Uninstall and reinstall Shortcuts iPhone app
Update your iPhone to the latest iOS version

Fix Shortcuts on iPhone unable to connect to server/internet connection issues::

To resolve Shortcuts network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Shortcuts black/white screen (blank screen) on iPhone:

Follow the Shortcuts iOS app troubleshooting guide Here →

Shortcuts Android App Issues and Solutions

Fix Shortcuts not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Shortcuts app issues:

Force Stop the Shortcuts App
1. On android, goto "Settings" » click Shortcuts app. » click "Force Stop".

Update Shortcuts to the latest version on PlayStore

Clear Shortcuts App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Shortcuts app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Shortcuts.

Fix Shortcuts unable to contact server/ Shortcuts internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Shortcuts » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Shortcuts » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Shortcuts on android.

Solve Shortcuts black/white screens issue on Android:

Follow the Shortcuts android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Apple, developers of Shortcuts.

100% Contact Match

Developer: Any Studio

E-Mail: [email protected]

Website: Visit Shortcuts Website

69.57% Contact Match

Developer: Rushikesh Kamewar

E-Mail: [email protected]

Website: Visit Rushikesh Kamewar Website

About this app

Start from hundreds of examples in the Gallery or drag and drop to create your own. this app includes over 300 built-in actions and works with many of your favorite apps including Contacts, Calendar, Maps, Music, Photos, Camera, Reminders, Safari, Health as well as any app that supports Siri this app. this app can be launched from the Today widget, from Search or by asking Siri. On Apple Watch you can access and run existing this app with just a tap, as well as add this app to your watch face as complications. this app opens up incredible possibilities to automate things you do regularly on your iPhone, iPad, Apple Watch, and Mac. this app delivers a quick way to get things done with your apps with just a tap or by asking Siri. The this app app enables you to create personal this app with multiple steps from your favorite apps. You can even add an app icon to your home screen for your favorite this app.