Contact My Airtel Africa Support
Company Name: Airtel Africa
About: MyAirtel App will allow you to manage everything related to your Airtel
connection on your fingertips.
Prepaid
- Recharge any Airtel number.
My Airtel Africa Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Airtel Africa
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit My Airtel Website
Privacy Policy: https://airtel.com.ng/privacy-policy
Developer: Airtel Africa
Can I trust My Airtel Africa app?
Protect your data and wallet. We investigate the developer's website (Airtel.co.ug), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Worst App bad User Interface and bad User Experience
by Realefficientjohn
I which I could rate this app even lower than one star.
The app has so many bugs and user interface is too busy and distracting, the user experience is poor. I bought unlimited internet and the app doesn’t even show me when my data is going to expire or if I even have active plan. The payment notification says “Congratulations! You have purchase this bundle null successfully” what a heck! You took my money and can not even give me better description of what I paid for, how long it will last or when it’s going to expire as a message or has a notification in the app. AIRTEL THIS IS POOR CUSTOMER SERVICE!!!
Still has problems
by Risper2010
This app has always had challenges. If you don’t have any credit on your phone, it won’t open so you can buy a bundle. You have to use the keypad to purchase, and those purchases don’t show up in the transaction history, even though it’s for the registered number.
When I try to read the messages it sends, touching one marks it “read” but then immediately takes me back to the home screen, rather than allowing me to read the other messages. I have to go back in to the notification area again after marking each message as read. That’s annoying and a waste of time.
I keep getting messages saying I won a certain amount of free Airtel TV viewing, but the app gives me an error message every time I try to access it.
When it works, it has some nice features, but it’s very unreliable.
The Extortion is getting worrisome😭
by Oceanyemija21
I wish to write this to an customer service but I'm posses off calling you guys I know your management will see this review Airtel mode of Extortion is too high imagine having to do a bundle of 6 days for 3 times in a week that's too much I am backing out of using this cursed thief network immediately now and I will make sure everyone around do so imagine loosing customers gradually I calculated my expenses on your Data roughly 50k since September last year that's too bad adjust so you won't loose out at the end
Have a Problem with My Airtel Africa? Report Issue
Why should I report an Issue with My Airtel Africa?
- Pulling issues faced by users like you is a good way to draw attention of My Airtel Africa to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Airtel Africa customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Airtel Africa.
