Are you having issues? Select the issue you are having below and provide feedback to Survey Junkie.
- Glitches can disqualify you from surveys
- Can take a while to get to a decent amount
- Points versus time spent is ridiculous
- Can be restricted or disqualified without explanation
- Can waste time filling out surveys and not get paid
I have not been able to take surveys for two weeks instead I get the message - "We're Seeing Double' informing that I've already participated in the survey, which in every case is untrue. Please provide me detailed instructions on how to remedy this Survey Junkie error. Thanks!
Basically i can get the site up on my phone and laptop, but not the apple ipad...i suspect that is the probem, but do not know for sure.
White screen at end of survey ?? If attept to X, out it reads that I will lose all my input
it is over 4 weeks since the last survey ,i have had daily contact with customer support but nothing is happening to get me surveys i receive emails daily but nothing happens and there are still no results can you help resolve whatever issues there are and get me surveys
it is 9 days since i received surveys i have reached out to customer support and they tell me they are trying to send surveys that are like my profile .what i do not understand is that my profile has no changed and i have been doing surveys for some now as far as i am concerned nothing about my profile has changed so why all of a sudden no surveys ,can you help thanks harvey
Surveyjunkie won’t let me redeem my points. Says “your account needs review”. What does that mean?
for weeks I get code error messages and no reply to email or help. This is stupid. Please call me 2757544012 or send me snail mail so this can be resolved!
It won’t allow me to log in to my account. Just keeps showing something went wrong.
I no longer have phone number or email address that I signed up with to redeem my rewards and no one will ever respond I've been waiting 3 weeks to redeem my rewards just keep getting same old typo they'll be in touch in 5 days
Every time I go to complete a survey, it either says “seeing double: looks like you’ve already completed this survey” (I haven’t been able to complete a single one), says it’s timed out, or the survey page won’t load.
I had money in my account and it’s disappeared. I couldn’t sign , I had to keep putting my information I and nothing worked. Please find what happened so can get paid. Many thanks, Debra most
HTTP ERROR 503 ????
I have tried repeatedly to get help. I cannot redeem my points because I never receive a verification code.
Getting messages survey closed, etc. same old surveys stuck on my page for days,
Getting no notifications even though it’s turned on . When it says try another survey nothing comes up . When pressing surveys on home page it starts then disappears
I am getting an opps something went wrong message. Uninstalled and reinstalled did not fix the problem.
Having same issue with survey junkie as user below. “Whoops, looks like something went wrong.“ keeps popping up in both app and website browser. I’ve uninstalled, reinstalled, logged in and out. All while my boyfriend was able to complete all his surveys next to me with no issue. I’ve contacted customer support but any time I do I get a generic response, so I’m hoping posting here will help too.
Everytime I click the ooos it just says “whoops, looks like something went wrong” I’ve tried restarting, closing, logging in and out, and it still says the same thing.
When I open the app, it just gives me a screen that says “Oops, something went wrong.” I completed $10 worth of surveys and the money is just sitting there. I really need it to pay rent. I’m very frustrated, it’s been like that for hours.
It has an “x” by do not use vpn and I’m not using or is it on. It hasn’t paid my 125 and I’m on level 7
I received your email that the ones you send me were called spam. I still receive surveys but can not redeem account. how can this be resolved?
Hi, I'm enthused to download and install Survey Junkie app to offer more points in the background over time as I complete surveys and such. Looking forward to bonus points during the month! However, twice now I have tried to use Installer on my Mac laptop and it _gets stuck_ at step 4 of 5.. says "Running Scripts" all through the night without resolution in the morning. Hmmm.. what is happening here and how can I fix it? I have an updated, current operating system and good internet connection. I don't want to introduce viruses to my computer or any spammy scammy software. Please help resolve. Thank you ~~
Or able to cashout through my paypal
It says my PayPal isn’t available to redeem my pointa
My app is not letting me log in. Was able to complete a few surveys on the website but now it sends me to an ERROR page and can’t access at all.
when i take selfie it shows connection lost every time.
Not able to get my money and PayPal not a option why not i have a PayPal account still trying to get money
i am having trouble getting into my account. jennifer scott sweetxsue@redacted
Complete guide to troubleshoot Survey Junkie app on iOS and Android devices. Solve all Survey Junkie app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Survey Junkie, developers of Survey Junkie.
E-Mail: [email protected]
Website: 🌍 Visit Survey Junkie Website
Privacy Policy: https://app.surveyjunkie.com/help/privacy
Developer: Survey Junkie
Verify that the reward type, amount, and email the reward will be sent to are correct, then click “Yes, Redeem”. This indicates that your reward has been sent to your registered PayPal or e-Giftcard email. After you select your redemption method, you will be asked to select or provide the email address where you'd like to receive the reward. To redeem your points click “My Points” from the navigation bar's dropdown menu or click “Current Points” from the user dashboard. Survey Junkie is an online community with over 11 million members dedicated to making your voice heard. You must successfully complete surveys, profile questionnaires or take other rewardable actions to earn points. Points are redeemable for cash through PayPal or e-Giftcards. When large companies are creating new products or updating current ones, they need people like you and me to share valuable insight. If you're adding a new email address, you will be required to confirm that email before proceeding with the redemption. You'll know when an action is rewardable if it has designated points displayed within a green button. Welcome to Survey Junkie, where incentives and influence meet to create a better tomorrow. This ensures we don't send the reward to the wrong person. Then redeem your points and cash out your rewards. If you have successfully redeemed your reward, you should see a “Congratulations” popup window. Members must be 16 or older and reside in the United States. PayPal redemptions may require you to log into your PayPal account.