Survey Junkie app not working? crashes or has problems?

Survey Junkie Status


I have a problem with Survey Junkie

Are you having issues? Select the issue you are having below and provide feedback to Survey Junkie.



⚠️ Most reported problems ⚠️
Something else
73.7%

Not working
13.2%

Crashes
5.3%

Connection
2.6%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 28 Reported Issues:

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William Kuh 2023-11-15

I have not been able to take surveys for two weeks instead I get the message - "We're Seeing Double' informing that I've already participated in the survey, which in every case is untrue. Please provide me detailed instructions on how to remedy this Survey Junkie error. Thanks!

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Tracy Johnson 2023-10-26

Basically i can get the site up on my phone and laptop, but not the apple ipad...i suspect that is the probem, but do not know for sure.

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Mary 2023-10-23

White screen at end of survey ?? If attept to X, out it reads that I will lose all my input

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Harvey Cohen 2023-09-13

it is over 4 weeks since the last survey ,i have had daily contact with customer support but nothing is happening to get me surveys i receive emails daily but nothing happens and there are still no results can you help resolve whatever issues there are and get me surveys

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Harvey Cohen 2023-09-06

it is 9 days since i received surveys i have reached out to customer support and they tell me they are trying to send surveys that are like my profile .what i do not understand is that my profile has no changed and i have been doing surveys for some now as far as i am concerned nothing about my profile has changed so why all of a sudden no surveys ,can you help thanks harvey

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Julie 2023-06-02

Surveyjunkie won’t let me redeem my points. Says “your account needs review”. What does that mean?

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Florence Perry 2023-06-01

for weeks I get code error messages and no reply to email or help. This is stupid. Please call me 2757544012 or send me snail mail so this can be resolved!

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Lisa Bilbrey 2023-05-31

It won’t allow me to log in to my account. Just keeps showing something went wrong.

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Natasha Lee 2023-05-17

I no longer have phone number or email address that I signed up with to redeem my rewards and no one will ever respond I've been waiting 3 weeks to redeem my rewards just keep getting same old typo they'll be in touch in 5 days

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J 2023-04-21

Every time I go to complete a survey, it either says “seeing double: looks like you’ve already completed this survey” (I haven’t been able to complete a single one), says it’s timed out, or the survey page won’t load.

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Debra Most 2023-03-28

I had money in my account and it’s disappeared. I couldn’t sign , I had to keep putting my information I and nothing worked. Please find what happened so can get paid. Many thanks, Debra most

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Kaitlin 2023-01-12

HTTP ERROR 503 ????

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Susan Jane Upham 2023-01-07

I have tried repeatedly to get help. I cannot redeem my points because I never receive a verification code.

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Thelma Redding 2022-12-19

Getting messages survey closed, etc. same old surveys stuck on my page for days,

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Bonnie Sundberg 2022-10-12

Getting no notifications even though it’s turned on . When it says try another survey nothing comes up . When pressing surveys on home page it starts then disappears

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Thomas LeClerc 2022-09-07

I am getting an opps something went wrong message. Uninstalled and reinstalled did not fix the problem.

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Pamela 2022-09-07

Having same issue with survey junkie as user below. “Whoops, looks like something went wrong.“ keeps popping up in both app and website browser. I’ve uninstalled, reinstalled, logged in and out. All while my boyfriend was able to complete all his surveys next to me with no issue. I’ve contacted customer support but any time I do I get a generic response, so I’m hoping posting here will help too.

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Adam Aleshire 2022-09-07

Everytime I click the ooos it just says “whoops, looks like something went wrong” I’ve tried restarting, closing, logging in and out, and it still says the same thing.

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Jules Mistovich 2022-09-07

When I open the app, it just gives me a screen that says “Oops, something went wrong.” I completed $10 worth of surveys and the money is just sitting there. I really need it to pay rent. I’m very frustrated, it’s been like that for hours.

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Adrienne Williams 2022-07-29

It has an “x” by do not use vpn and I’m not using or is it on. It hasn’t paid my 125 and I’m on level 7

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Donald Edwin Scott 2022-07-18

I received your email that the ones you send me were called spam. I still receive surveys but can not redeem account. how can this be resolved?

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A. B. 2022-07-17

Hi, I'm enthused to download and install Survey Junkie app to offer more points in the background over time as I complete surveys and such. Looking forward to bonus points during the month! However, twice now I have tried to use Installer on my Mac laptop and it _gets stuck_ at step 4 of 5.. says "Running Scripts" all through the night without resolution in the morning. Hmmm.. what is happening here and how can I fix it? I have an updated, current operating system and good internet connection. I don't want to introduce viruses to my computer or any spammy scammy software. Please help resolve. Thank you ~~

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Logan 2022-06-27

Or able to cashout through my paypal

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Logan 2022-06-27

It says my PayPal isn’t available to redeem my pointa

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Claire Marshall 2022-06-06

My app is not letting me log in. Was able to complete a few surveys on the website but now it sends me to an ERROR page and can’t access at all.

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Frank Goeke 2022-05-25

when i take selfie it shows connection lost every time.

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Larry Kent 2022-03-01

Not able to get my money and PayPal not a option why not i have a PayPal account still trying to get money

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Jennifer Scott 2022-02-28

i am having trouble getting into my account. jennifer scott sweetxsue@redacted

Showing 1-28 of 28 reported issues:

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