Survey Junkie app not working? crashes or has problems?

Survey Junkie Status

Published by on 2023-12-15

Welcome to Survey Junkie, where incentives and influence meet to create a better
tomorrow. Survey Junkie is an online community with over 11 million members
dedicated to making your voice heard.


I have a problem with Survey Junkie

Are you having issues? Select the issue you are having below and provide feedback to Survey Junkie.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
254.5%

Crashes
45.5%

Connection
18.2%

Not working
18.2%


Reported Issues: 28 Comments

By William Kuh   5 months ago


I have not been able to take surveys for two weeks instead I get the message - "We're Seeing Double' informing that I've already participated in the survey, which in every case is untrue. Please provide me detailed instructions on how to remedy this Survey Junkie error. Thanks!

By Tracy Johnson   5 months ago


Basically i can get the site up on my phone and laptop, but not the apple ipad...i suspect that is the probem, but do not know for sure.

By Mary   5 months ago


White screen at end of survey ?? If attept to X, out it reads that I will lose all my input

By harvey cohen   7 months ago


it is over 4 weeks since the last survey ,i have had daily contact with customer support but nothing is happening to get me surveys i receive emails daily but nothing happens and there are still no results can you help resolve whatever issues there are and get me surveys

By harvey cohen   7 months ago


it is 9 days since i received surveys i have reached out to customer support and they tell me they are trying to send surveys that are like my profile .what i do not understand is that my profile has no changed and i have been doing surveys for some now as far as i am concerned nothing about my profile has changed so why all of a sudden no surveys ,can you help thanks harvey

By Julie   10 months ago


Surveyjunkie won’t let me redeem my points. Says “your account needs review”. What does that mean?

By florence perry   10 months ago


for weeks I get code error messages and no reply to email or help. This is stupid. Please call me 2757544012 or send me snail mail so this can be resolved!

By Lisa Bilbrey   10 months ago


It won’t allow me to log in to my account. Just keeps showing something went wrong.

By Natasha Lee   11 months ago


I no longer have phone number or email address that I signed up with to redeem my rewards and no one will ever respond I've been waiting 3 weeks to redeem my rewards just keep getting same old typo they'll be in touch in 5 days

By J   11 months ago


Every time I go to complete a survey, it either says “seeing double: looks like you’ve already completed this survey” (I haven’t been able to complete a single one), says it’s timed out, or the survey page won’t load.

By Debra most   1 year ago


I had money in my account and it’s disappeared. I couldn’t sign , I had to keep putting my information I and nothing worked. Please find what happened so can get paid. Many thanks, Debra most

By Kaitlin   1 year ago


HTTP ERROR 503 ????

By Susan Jane Upham   1 year ago


I have tried repeatedly to get help. I cannot redeem my points because I never receive a verification code.

By Thelma Redding   1 year ago


Getting messages survey closed, etc. same old surveys stuck on my page for days,

By Bonnie Sundberg   1 year ago


Getting no notifications even though it’s turned on . When it says try another survey nothing comes up . When pressing surveys on home page it starts then disappears

By Thomas LeClerc   1 year ago


I am getting an opps something went wrong message. Uninstalled and reinstalled did not fix the problem.

By Pamela   1 year ago


Having same issue with survey junkie as user below. “Whoops, looks like something went wrong.“ keeps popping up in both app and website browser. I’ve uninstalled, reinstalled, logged in and out. All while my boyfriend was able to complete all his surveys next to me with no issue. I’ve contacted customer support but any time I do I get a generic response, so I’m hoping posting here will help too.

By Adam Aleshire   1 year ago


Everytime I click the ooos it just says “whoops, looks like something went wrong” I’ve tried restarting, closing, logging in and out, and it still says the same thing.

By Jules Mistovich   1 year ago


When I open the app, it just gives me a screen that says “Oops, something went wrong.” I completed $10 worth of surveys and the money is just sitting there. I really need it to pay rent. I’m very frustrated, it’s been like that for hours.

By Adrienne Williams   1 year ago


It has an “x” by do not use vpn and I’m not using or is it on. It hasn’t paid my 125 and I’m on level 7

By Donald Edwin Scott   1 year ago


I received your email that the ones you send me were called spam. I still receive surveys but can not redeem account. how can this be resolved?

By A. B.   1 year ago


Hi, I'm enthused to download and install Survey Junkie app to offer more points in the background over time as I complete surveys and such. Looking forward to bonus points during the month! However, twice now I have tried to use Installer on my Mac laptop and it _gets stuck_ at step 4 of 5.. says "Running Scripts" all through the night without resolution in the morning. Hmmm.. what is happening here and how can I fix it? I have an updated, current operating system and good internet connection. I don't want to introduce viruses to my computer or any spammy scammy software. Please help resolve. Thank you ~~

By Logan   1 year ago


Or able to cashout through my paypal

By Logan   1 year ago


It says my PayPal isn’t available to redeem my pointa

By Claire Marshall   1 year ago


My app is not letting me log in. Was able to complete a few surveys on the website but now it sends me to an ERROR page and can’t access at all.

By frank goeke   1 year ago


when i take selfie it shows connection lost every time.

By Larry kent   2 years ago


Not able to get my money and PayPal not a option why not i have a PayPal account still trying to get money

By jennifer scott   2 years ago


i am having trouble getting into my account. jennifer scott sweetxsue@redacted


Common dislikes about Survey Junkie app

- Glitches can disqualify you from surveys

- Can take a while to get to a decent amount

- Points versus time spent is ridiculous

- Can be restricted or disqualified without explanation

- Can waste time filling out surveys and not get paid



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About this app

Verify that the reward type, amount, and email the reward will be sent to are correct, then click “Yes, Redeem”.  This indicates that your reward has been sent to your registered PayPal or e-Giftcard email.  After you select your redemption method, you will be asked to select or provide the email address where you'd like to receive the reward.  To redeem your points click “My Points” from the navigation bar's dropdown menu or click “Current Points” from the user dashboard.  Survey Junkie is an online community with over 11 million members dedicated to making your voice heard.  You must successfully complete surveys, profile questionnaires or take other rewardable actions to earn points.  Points are redeemable for cash through PayPal or e-Giftcards.  When large companies are creating new products or updating current ones, they need people like you and me to share valuable insight.  If you're adding a new email address, you will be required to confirm that email before proceeding with the redemption.  You'll know when an action is rewardable if it has designated points displayed within a green button.  Welcome to Survey Junkie, where incentives and influence meet to create a better tomorrow.  This ensures we don't send the reward to the wrong person.  Then redeem your points and cash out your rewards.  If you have successfully redeemed your reward, you should see a “Congratulations” popup window.  Members must be 16 or older and reside in the United States.  PayPal redemptions may require you to log into your PayPal account. 



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