Survey Junkie Reviews

Survey Junkie Reviews

Published by on 2021-11-03

Welcome to Survey Junkie, where incentives and influence meet to create a better
tomorrow. Survey Junkie is an online community with over 11 million members
dedicated to making your voice heard. When large companies are creating new
products or updating current ones, they need people lik...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Survey Junkie Reviews

  • By

    Flawed but useful

    Obviously making money is awesome and being able to do it with surveys on your free time is a plus, but this app feels like it's tugging your chain a lot of the time. Surveys have an estimated completion time and an amount of point you get for completing it shown to you when it lists all the available surveys, but the time doesn't seem to account for the starting questionnaire to each survey that determines whether you qualify to take the survey. This is an issue because you can spend 10 minutes going through the questionnaire on a survey that is supposedly supposed to take 5 minutes long just to have you finish the starting questionnaire and have it tell you that you don't qualify and are compensated with a measly 3 points. On top of this, I've noticed several bugs. Some surveys take a million years to load the next question which only wastes more time, sometimes a survey gets stuck on a question or loading screen or something totally random can happen. Some of these surveys have bugs that don't allow you to properly answer the question, and it's usually things that seem like common sense to get right, other times the survey will say it's redirecting you only to fail or get stuck loading something, so now all you can do is close the app and not be compensated for anything you had previously done. It seems like the developers of this app are consistently making changes to the app, so hopefully these issues do get fixed.

  • By

    This is a very frustrating and time consuming scam

    I am continually doing surveys that take 15-25 mins of my time and at the very end getting messages that either the survey has filled up and I’m not needed or that the page can’t load and so I’m losing my time, not getting any points for it and most insulting of all still doing the entire survey! This is insane that I’m providing the service that I promised I would while receiving nothing I was promised, these surveys are generally long and boring affairs that take time out of my short life and I’m already only getting (generally at best) 40 cents for it and either the app or the companies I’m answering for are robbing me of that little bit! I’ve done these kinds of things at store front survey places where you at least get interesting surveys about movie trailer opinions or get to sample new foods and generally get between $5-$10 for 30 mins but most surveys here offer 40 points for 25-30 mins of your time and it takes 1000 points before you can even cash in for the $10! I have been stuck at $4.88 for three days after spending probably a total of 3 hours doing surveys, giving all my answers and then having the app give an excuse as to why it wasn’t accepted! Don’t waste your time!

  • By

    Junk App and a Rip-off

    So here’s the thing. I spent 20 minutes completing a survey, FINISHED THE SURVEY, it SAID I completed the survey, and then after selecting the “finish” button, I got the “uh oh! This survey is full” are you freaking kidding me?!! Spend 15 minutes answering questions and then it says “UH-OH! You don’t qualify for this survey!” Then it gives you one or two points as a consolation. They get a lot of answers out of you and then you don’t get paid. The other message you get is “this survey is full” after you’ve answered most of the questions. This is crap. Why have the survey available if it’s FULL? That tells me one thing- SCAM. You take the surveys and give the survey provider most, of not all, the info they need, and then you get kicked out of the survey. I answer all my questions honestly, it’s got nothing to do with my profile. It also ripped me off for 30 points when I completed a survey and then it only gave me 3 points. They state that people qualify for an average of 1 out 5 surveys. That’s a lie. It’s more like 1-50. But you’ll waste your time being disqualified for hours, while only receiving 10 points for four hours of your time. That’s 10 cents. Sweatshops don’t even pay that poorly. This app is an absolute scam.

  • By

    This Is the BEST survey taking app

    The app has a very simple layout, does not take you to other surveys when doing one survey, unless it’s part of the completion goal, and really pays you the money you earned. I couldn’t have asked for anything better, however, there is one problem that suddenly started happening... I use survey junkie on a tablet and the layout one day, began to be a bit glitchy. It seems zoomed in enough that I can’t read all the words on the screen, and parts of pages are clipped off. I tried redownloading and resetting the app but nothing worked...I hope this is something that can be fixed in the near future because I really love this app!! Also, sometimes when I complete a server, it does not give me the earned credits, ( usually a server that does not give a hefty amount of points; 15, 10, etc) and also when I am not suitable for completing the server sometimes it does not give me the small 2 or 3 points. I know it’s a small amount of points, but at the end of the week it really adds up!!

  • By

    Trash App Trash Customer Service

    I wish I had read the reviews before, my fault for not doing that. Everyone who says it lures you in at first and then basically steals your survey answers for 15-20 minutes and then suddenly disqualified you is absolutely right! I’ve been disqualified from plenty of surveys after a handful of questions and never complained because that just is what it is. But when I wasted 20 minutes answering a long survey only to be told I didn’t disqualify and without offering me at least a couple of points for my time, I emailed support. They were condescending, trying to blame me for not completing my profile (my profile is totally complete) and giving the old “we’re sorry and can understand it’s frustrating but you can be disqualified at any point for any reason and we can’t help that” - completely missing the point that I was booted off the survey after answering 100% of the questions and without being paid anything. It wasn’t just a matter of not fitting the demographic after a handful of questions. I literally FINISHED ANSWERING EVERY QUESTION. It clearly happens all the time (after you’ve earned a few dollars of course, so you’ll keep coming back). So not worth it.

  • By

    organized, points system is great, connect to paypal

    I’m liking this app so far. It’s clean and organized and you can see how much money is redeemable very easily. Today I have tried multiple survey rewards apps (Survey Monkey, Zap Surveys, and a couple more. This one you can take surveys kind of within the app itself. If you’ve tried Zap Surveys, you’ll know what I mean. In Zap, there’s a menu with a place to click on different things like tap survey, value survey, etc but it brings you over to a different survey thing online (and doesn’t connect rewards to Zap). Survey Junkie is organized in that you know how much rewards you have, you take the surveys in the app, you can connect it to paypal and redeem as soon as you have $5.00 (5 dollars), which is 500 points. The points aren’t super hard to get, like most other survey rewards apps.

  • By

    Very good if you have time

    I have made 30$. Legit. I spent it on part of my girlfriends Christmas. We travel for the holidays so I figured, instead of playing mindless games or just listening to music, why not earn money. I took a lot of surveys and cashed out. Some surveys are annoying and you get halfway through and stop or say you don’t qualify and give you 3 points. I’ve had a good amount of success and it’s a good useful way to spend my time when I’m doing literally nothing. I recommend this app if you have a little patience, time, and good internet. I do see a lot of reviews saying it just kicks me out or the survey is a joke and I don’t qualify for any, do make sure to sort your surveys and it gets better results so you can earn more easy money.

  • By

    Don’t get the app!!

    Don’t get the app! A lot of the surveys don’t give you the points if you do them in the app (gets stuck on the confirmation screen). You can do the surveys on the website, but prepared to get screwed A LOT. Somehow surveys “fill up” even though you already got in and started it. A lot of times you finish the survey and it says that you completed it, but Survey Junkie says you were disqualified or it filled up and you get 0-3¢. Pretty sure the survey company is paying them and then SurveyJunkie just pocket the money and give you a lie about why you didn’t get paid. You can make money, but SurveyJunkie is not ethical or fair. Even the surveys are troublesome. You shouldn’t be able to get kicked out of a survey when you’ve answered over half of the questions and spent 15 minutes doing so. If they can’t determine whether you qualify before that length of time, something’s wrong. They’re basically getting your input, but then not rewarding you for it with the loophole of “you don’t qualify.” These are like people who return a meal for being “unsatisfactory” after they have eaten the majority of it. Also some of the surveys have pre-qualifiers and they take way too long, with no rewards. Just kind of a shady way to get people to answer questions without paying them for it, even though they are supposed to pay them. Time is valuable, so please don’t waste people’s time if you don’t want to follow through with the agreed upon price

  • By

    Simple & Same Day Cash out

    Survey Junkie is one of the best if not the best to use to make some extra money! I’ve made $110 in two weeks, which helped pay for my little trip recently. I would suggest using a laptop because there’s surveys that pay more and some surveys only operate using a laptop. Some of the surveys are fun to do. I get see new products coming out, I’ve watched TV and ads from a lot of companies. Answering honestly will keep you in high demand and certain surveys will be recommended to you daily to earn quite a bit. You can make roughly $10 a day if you have the time and patience and cash out SAME day. Highly recommend!

  • By

    Can’t redeem gift card

    I downloaded this sight on my iPad I got to a 1000 points went to get my gift card it said I had to confirm my email well I had previously confirmed it I contacted customer support all they did was send me a new survey link then finally after several try’s of getting ahold of them they said I had 45 points in my account I took another screen shot of what I had on my account and I have yet to hear back from them I’m disappointed because I was having fun on this sight it’s there loss I do a tun of surveys online if there not going to be honest then I’ll just go to a different sight sad I lost out on ten dollars there customer support is not goodupdate....I did email customer service nobody did anything but keep sending me more survey links you only said you try to make things right on this sight to make yourself look better I’ll never see that money and I worked hard to earn it how do u sleep at night scamming people

  • By

    Scam- not worth time investment

    I regret the time I invested in this app. It seemed okay at first but performed progressively worse as time went on. Surveys do freeze or kick you out after answering most of the questions. I’m and honest person and put effort into answering to the best of my ability but would get randomly disqualified after spending many minutes in a survey. I also had the experience of completing an entire survey for 15+ minutes and then being disqualified. I answered every single question. I also have had the experience of the surveys crashing and freezing after answering most or all of the questions and not even being paid the 3 cents you usually get if disqualified. Even without these issues the time you spend on it has very small reward that isn’t proportional to your effort and it isn’t justifiable to spend the time on it. Apple should probably not allow what are essentially scam apps on its platform either.

  • By

    The best survey program period

    This is by far and away the best Survey rewards site there is. The most important thing to remember, YOU AREN’T GONNA GET RICH BY DOING SURVEYS. You get a small reward for doing a small task. The way I use Survey Junkie, is I save up as many points as I possibly can for Steam sales. This app/site has probably paid for the vast majority of the steam games I’ve gotten over the past 6-8 months. Saved me a ton of money on games. Like I said, it’s slow going, but it builds over time. Easily enough to buy you lunch a few times a week if you whip out your phone when you have a free moment. This is a great app and a great service. Just gotta know how to use it!

  • By

    Easy and honest

    I was skeptical to use this app considering the negative reviews and it requiring more personal information than I was comfortable with but after getting through the identification process I’ve cashed out over $30 already in just a few weeks. It obviously isn’t something you’ll get rich off of but it does bring in some extra cash. I’ve been doing surveys for many years and I haven’t had any issues. I don’t qualify for everything but the more you try, the more opportunities start coming in.

  • By


    So contrary to the the previous reviews this app appears to be a scam. Maybe awhile back it was better, but basically almost every part about Survey Junkie is a scam. Some examples include, but are not limited to, Survey’s that collect info, but don’t complete, hence don’t give you rewards (a lot of the experience), the Survey’s that aren’t legit (claim to be finding other surveys), the rewards given for surveys aren’t actually given, etc. My hope is that someone will come up with a more honest app for this idea and eventually fade this one out, but as most companies don’t want to pay people for surveys that is very unlikely as is with the validity of this app. What this comes down to is a lot of your info is given out to people who you do not know and most of the time you are not rewarded for it. Oh well, I thought it sounded to good to be true and that’s exactly what it is.

  • By

    Can’t redeem rewards

    I have played with this app for a few weeks, enough to get to the lowest cash out option. The surveys do not always work, sometimes crash without giving you any points or string you along before finally saying you are not qualified. But I kept playing with it to get to $10. However, you can’t cash out your rewards by any option by default except bank transfer. If you want to get an e-giftcard or PayPal you have to go through extra versification via phone call. However, there is no option on the website or the app to request a phone call. I have tried contacting support multiple times over the past few weeks and have either gotten no response or the same automated response with outdated or flat out wrong information. Customer support is awful and this app is a waste of time.

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Contact Survey Junkie directly

Is Survey Junkie Safe?

Yes. Survey Junkie is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 45,511 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Survey Junkie Is 30.9/100.

Is Survey Junkie Legit?

Yes. Survey Junkie is legit, but not 100% legit to us. This conclusion was arrived at by running over 45,511 Survey Junkie User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Survey Junkie Is 30.9/100.

Is Survey Junkie not working?

Survey Junkie works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 2 Comments

By Jonathan
Oct 09 2021

Good day, I'm Jonathan one of the survey user, am currently facing a problem on the platform, which is about one of the survey Wall, anytime I try to do one of the survey Wall, it will indirectly navigate me to goggle, and I really don't know why is showing that to me, I will be glad if that problem is been resolved. Thank

By Helene Grassano
Aug 31 2021

My account has been under review for 13 days. I have filed 15 email tickets and have received no responses..I have called their phone# multiple times. No responses..I cannot cash out the money I have available and I have a gift card for $20 from Wal-Mart that they say is invalid..this has happened with gift cards numerous time. One time was over $60 and neither survey junkie or Wal-Mart would validate..enough already..I will be filing a complaint with better business if I do not here from survey junkie in 48 hours. I am a good employee and have done great work with the surveys and I am very upset by the way I am being treated.

Have a Problem with Survey Junkie? Report Issue

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Why should I report an Issue with Survey Junkie?

  1. Pulling issues faced by users like you is a good way to draw attention of Survey Junkie to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Survey Junkie customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Survey Junkie.

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