Contact Survey Junkie

Contact Survey Junkie

Published by on 2020-12-18

Welcome to Survey Junkie, where incentives and influence meet to create a better
tomorrow. Survey Junkie is an online community with over 11 million members
dedicated to making your voice heard. When large companies are creating new
produ...



How to Contact Survey Junkie

Survey Junkie Contact Information

Listed below are our top recommendations on how to get in contact with Survey Junkie. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Survey Junkie. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Survey Junkie






Get Pricing Info for Survey Junkie

Contact Survey Junkie! Or Contact Support

Need help using Survey Junkie? Try their Help Center now!

Survey Junkie in the News!


Social Support and Contacts

Survey Junkie on Facebook!

Survey Junkie on Twitter!

Survey Junkie on LinkedIn!





A better way to Contact apps


You can now contact Survey Junkie customer service directly
via Email using our new site - AppContacter.com

Contact Survey Junkie directly




Common Survey Junkie Issues


  • By Ksc2303
    1

    This is a very frustrating and time consuming scam

    I am continually doing surveys that take 15-25 mins of my time and at the very end getting messages that either the survey has filled up and I’m not needed or that the page can’t load and so I’m losing my time, not getting any points for it and most insulting of all still doing the entire survey! This is insane that I’m providing the service that I promised I would while receiving nothing I was promised, these surveys are generally long and boring affairs that take time out of my short life and I’m already only getting (generally at best) 40 cents for it and either the app or the companies I’m answering for are robbing me of that little bit! I’ve done these kinds of things at store front survey places where you at least get interesting surveys about movie trailer opinions or get to sample new foods and generally get between $5-$10 for 30 mins but most surveys here offer 40 points for 25-30 mins of your time and it takes 1000 points before you can even cash in for the $10! I have been stuck at $4.88 for three days after spending probably a total of 3 hours doing surveys, giving all my answers and then having the app give an excuse as to why it wasn’t accepted! Don’t waste your time!






  • By ZoéPerpetua
    1

    Junk App and a Rip-off

    So here’s the thing. I spent 20 minutes completing a survey, FINISHED THE SURVEY, it SAID I completed the survey, and then after selecting the “finish” button, I got the “uh oh! This survey is full” are you freaking kidding me?!! Spend 15 minutes answering questions and then it says “UH-OH! You don’t qualify for this survey!” Then it gives you one or two points as a consolation. They get a lot of answers out of you and then you don’t get paid. The other message you get is “this survey is full” after you’ve answered most of the questions. This is crap. Why have the survey available if it’s FULL? That tells me one thing- SCAM. You take the surveys and give the survey provider most, of not all, the info they need, and then you get kicked out of the survey. I answer all my questions honestly, it’s got nothing to do with my profile. It also ripped me off for 30 points when I completed a survey and then it only gave me 3 points. They state that people qualify for an average of 1 out 5 surveys. That’s a lie. It’s more like 1-50. But you’ll waste your time being disqualified for hours, while only receiving 10 points for four hours of your time. That’s 10 cents. Sweatshops don’t even pay that poorly. This app is an absolute scam.



  • By kelyazl
    1

    Trash App Trash Customer Service

    I wish I had read the reviews before, my fault for not doing that. Everyone who says it lures you in at first and then basically steals your survey answers for 15-20 minutes and then suddenly disqualified you is absolutely right! I’ve been disqualified from plenty of surveys after a handful of questions and never complained because that just is what it is. But when I wasted 20 minutes answering a long survey only to be told I didn’t disqualify and without offering me at least a couple of points for my time, I emailed support. They were condescending, trying to blame me for not completing my profile (my profile is totally complete) and giving the old “we’re sorry and can understand it’s frustrating but you can be disqualified at any point for any reason and we can’t help that” - completely missing the point that I was booted off the survey after answering 100% of the questions and without being paid anything. It wasn’t just a matter of not fitting the demographic after a handful of questions. I literally FINISHED ANSWERING EVERY QUESTION. It clearly happens all the time (after you’ve earned a few dollars of course, so you’ll keep coming back). So not worth it.




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Have a Problem with Survey Junkie? Report Issue

Leave a comment:



Why should I report an Issue with Survey Junkie?

  1. Pulling issues faced by users like you is a good way to draw attention of Survey Junkie to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Survey Junkie customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Survey Junkie.


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