Contact Surveys On The Go Support

by Dwelch87

This app is definitely a great way to kill time and make some money. Having said that, it’s starting to get on my nerves. A good majority of the time you’re getting disqualified from surveys within 60 seconds or less and this is great! As of late though, this is NOT the case! I’ve been wasting 10 minutes OR MORE just to have it tell me I don’t qualify. It’s also doing this on surveys that make literally NO sense to do so? How does it make sense to disqualify me on a survey based on making people happy with an app. When I say I’m VERY happy with the app, it disqualifies me? This was after it asked 100 questions about what I want to see on said app. Basically it wasted all my time and stole my information for no money? This is starting to become more common as of late and it’s making me not want to use this app. They need to continue disqualifying within 60 seconds or less. What’s even worse are the surveys that ask you a bunch of questions and then make a note that you’ve qualified for the survey and then disqualify you 5 to 10 minutes later. Makes me want to throw the phone. I complain about this to support and they usually give you a dollar or most recently they’ve just been saying sorry and they can’t control what surveys put out….. we need better then this. We should be able to rate the survey so these companies and what not don’t abuse us for our time and steal our information. Scam

by Frankie 123 Castle 987

You have to hit $10 before you can cash out. I took over 20 surveys and with the exception of 2 surveys at 50 cents each, I got told I don’t qualify to take it after answering multiple questions, and only get 10 cents. I waisted a lot of time to earn $2 which I couldn’t even readers. I planned to get to the $10 cash out, and delete the app, but after so many non- qualifications, I forfeited my $2 and deleted the app. Plus, when I tried to “ deleted my data,” it would have you enter your first name. I did, and is repeatedly said, uh-oh, that name is not correct. I agent to my profile to verify that, it was correct. I would up deleting the app, forfeiting $2, and waiting a lot of time. No wonder they can make this, they never pay you. Plus the pay is horrible, my time is more valuable. The “ reviews,” that say $25 in two weeks is a great side hustle, are insane, or work for this consonant. $25 in two weeks is nothing, and how
Much time did it take you to make that $25. They usually offer $1.50 for a 20 to 25 min survey, but first you have to answer 5 min worth of questions to see if you even qualify for that survey, and if you don’t, you get 10 cents that you can redeem because you have to accumulate $10 and 10 Cents a shot. Rediculous waist of time. Sell something on eBay, have a garage sale, and you’ll make much more.

by Novakayne__

There are better survey apps out there, that actually uphold their end like they are supposed to.

This is just my experience hopefully others don’t have this problem as well.

I re-download the app at the end of July after not using it for five years. At first everything was going good I was completing the surveys and getting the credit for it but then I noticed my available balance wasn’t matching the amount of the surveys that I was doing. So when I went to look at my account history I started off with a -$30 balance I believe. So all the surveys that I was doing and getting credited for we’re bringing me closer to a zero dollar balance. I reached out to customer service because my account wasn’t correctly reflecting all the money that I’ve earned. I even sent screenshots and I was told that they were looking into it and it was a system glitch and somebody would be with me shortly. That was three weeks ago I’ve sent in for more help tickets and still no resolution, no updates, nothing. so basically the clients in the app have gotten the information that they needed for their job while not crediting me what I’ve earned. i’m telling everyone to stay away and if I still dealing with this issue in two weeks I am deleting my account and the app for good.