Contact Swagbucks Play Games Surveys Support

Since it appears my previous review was deleted. I will say this app is not worth the time. I down loaded this app and SurveyJunkie on the same day. I reached minimum withdrawal amount on both apps around the same time which took about two day. SurveyJunkie withdrawal was in my PayPal account immediately. I finally got the Swagbucks withdrawal today, it took 11 days. I have reached minimum withdrawal on SurveyJunkie twice in that time and cashed out twice since then. I haven’t been able to reach minimum withdrawal for even a second time yet with this app. Not only do you get rejected for surveys more often on this app. It will disqualify you from surveys with over a 90% completion rate and 30 minutes over the 15 min estimate given for that particular survey and only award you a couple of points. If you get disqualified from a survey from SurveyJunkie, they have to common decency to disqualify you within the first few minutes so you can move on to another. I’m my previous review the developer boasted of other options to earn points in the app, but what they purposely doesn’t mention that earning points that way, they is even slower than the surveys. Spending 15-20 minutes for videos for 1 compared t 15-20 minutes filling out a survey for 40-60, is not the great alternative.

I tried logging into my account via the app but it kept saying invalid credentials. I didn’t think much of it and clicked on the forgot password link. When I was done resetting my password it took me to my account. I then logged out and tried to use my new password to enter my account but then again I got the same response “invalid credentials”. I thought weird maybe I typed it in wrong and tried a couple more times before hitting the reset password link again. When I got access to my account again via email. I then click on account so I could verify that I had all the right information which I did. So I figured maybe the app is just experiencing some issues and went to google chrome like they suggest and same thing “invalid credentials.” I reported my issue to customer service and it was simply dismissed. Then I decided to try and make a different account and when I was done creating it and tried to log in again I got another invalid credentials pop up. This is ridiculous on another level. I have had this account since 2014. I’m just not impressed with its customer service.

I’m so over this app. I only use it for the product rebates. I go to the store, buy the product and literally half the time never get credited. It can’t find the item on my receipts. So I submit receipt for review and I either get one of 2 messages “the receipt isn’t clear and items aren’t found” I read every single detail under a product to make sure I get the right one and know for a fact it’s the right product and they still say item not found. I take the most clear pictures I know how and they still say it isn’t clear. This app has cheated me out of so much money. You can’t respond to the emails so you have to keep resubmitting the rebate. I have tried open tickets on about 6 items and the email literally says we will get back to you in 30+ days. I haven’t heard anything and several of them were well over a month ago. You get so frustrated you just give up and lose out on money. After 30 days sometimes you can’t return the product to the store. I’m cashing out and deleting this app. This is the worst rebate app I’ve ever used.