iQIYI app not working? crashes or has problems?

iQIYI Status

Published by on 2022-09-22

Download iQIYI to enjoy the most popular Asian entertainment. Stream Chinese
dramas, Korean dramas, Thai dramas, anime, variety shows and movies, including
iQIYI originals! [Features] · Watch for free: Download to watch select high
quality shows for free.

I have a problem with iQIYI

Are you having issues? Select the issue you are having below and provide feedback to iQIYI.

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

Something else


Reported Issues: 5 Comments

By Vicky Mann
Nov 29 2022

I am having the same issue, so I uninstalled and reinstalled the app and it keeps crashing! I also have a subscription...

By Cindy-Lee Cox
Nov 28 2022

App is crashing since update today

By Cindy-Lee Cox
Nov 28 2022

only runs for a few seconds then stops.
Have VIP subscription and it was working fine until I installed latest update today.

By Sonya Ainsworth Walker
Aug 03 2022

The iQIYI app immediately goes back to the home page if I try to search, access my account etc. I have a year’s subscription but can’t watch on my roku app. Very frustrating

By Waleska Santiago
Apr 03 2022

Plz help. I have the VIP subscription and all it says is “verifying…please wait…” and it just stays on that screen. Plz help

Have a Problem with iQIYI - Dramas, Anime, Shows? Report Issue

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Common iQIYI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iQIYI app on iOS and Android devices. Solve all iQIYI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

  1. iQIYI iPhone Issues and Solutions

  2. iQIYI Android App Issues and Solutions


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 愛奇藝香港有限公司, developers of iQIYI.

Verified email  

Contact e-Mail: [email protected]

62.5% Contact Match

Developer: iQIYI

E-Mail: [email protected]

Website: Visit iQIYI Website

62.5% Contact Match

Developer: iQIYI

E-Mail: [email protected]

Website: Visit iQIYI Website

About this app

KinnPorsche The Series, Day Breaker, Ordinary Greatness, The Wind Blows From Longxi, My Sassy Princess, Be My Princess, Miss Buyer, The Fight, Hello My Girl, Love in a Loop, I Am A Super Star, Left Right, One and Only, Forever and Ever, My Heroic Husband, Ultimate Note, My Best Friend's Story, Love is Sweet, Moonlight, My Dear Guardian, My Roommate is a Gumiho, etc.  · Subscribe for more: Sign up for our VIP membership to enjoy exclusive content, skip ads, watch videos in 1080p, 4K & Dolby Audio, and catch new episodes before everyone else.  One Piece, JUJUTSU KAISEN, SPY×FAMILY, The Rising of the Shield Hero, Attack on Titan, Digimon Adventure, Slam Dunk, Haikyu!! TO THE TOP, etc.  · Multiple devices: Enjoy your favourite shows on your phone, tablet and TV with playback progress synched.  · Watch for free: Download to watch select high quality shows for free.  The Treasure Code, Longling Insect Valley, Qinling Mountains, Swords Drawn, The Fate of Reunion, etc.  · Multilingual support: User interface, subtitles & searching tool in your prefered language.  · User-friendly interface: Simple and clean interface helps you easily find everything you want.  The Detectives' Adventures 2, Camping Life, Working Mom 2, l'm So Into You 3, Youth With You 3, FOURTRY 2, HAHAHAHAHA, I CAN I BB 7, The Big Band 2, Mr.  Download this app to enjoy the most popular Asian entertainment.  Housework, New Generation Hip-hop Project, Stage Boom, The Secret X, etc.  New titles coming every week. 

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