Contact iQIYI - Dramas, Anime, Shows

Contact iQIYI Support

Published by on 2023-12-28

About: Download iQIYI to enjoy the most popular Asian entertainment. Stream Chinese
dramas, Korean dramas, Thai dramas, anime, variety shows and movies, including
iQIYI originals! [Features] · Watch for free: Download to watch select high
quality shows for free.



How to Contact iQIYI Customer Service/Support

iQIYI - Dramas, Anime, Shows Contact Information

Listed below are our top recommendations on how to get in contact with iQIYI - Dramas, Anime, Shows. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iQIYI - Dramas, Anime, Shows. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 愛奇藝香港有限公司



Verified email  

Contact e-Mail: [email protected]


62.5% Contact Match

Developer: iQIYI

E-Mail: [email protected]

Website: Visit iQIYI Website

62.5% Contact Match

Developer: iQIYI

E-Mail: [email protected]

Website: Visit iQIYI Website





Privacy & Terms:

https://www.facebook.com/iQIYI-407131436595932/

https://www.instagram.com/iqiyi/

https://twitter.com/iQIYI

https://www.iq.com/

https://www.iq.com/intl-common/international-privacyagreement.html?lang=en_us

https://www.iq.com/intl-common/auto-renewal-rules.html?lang=en_us




Reported Issues: 19 Comments

4.8 out of 5

By Muhammad Akmal bin Mohd Dzulkifli

3 weeks ago

Hi Iqiy, why I'm being charged with your subscription?? I didn't purchase any of your VIP. I need your customer service number!!

By Ter Eng Him

4 months ago

I had cancelled my Iqiyi subscription months ago, but recently I just found out it still deducts my TNG account for RM11.90 every month! KIndly revert to me as soon as possible, thanks!

By SYAZWANNY BINTI ISMAIL

6 months ago

i nak cancel ..very month potong doit i ..i dh lama tk tgk

By Mohd fairul

9 months ago

I want to cancel iqiyi

By Priscilla

9 months ago

Having problems with with the channel so it does is buffer all the time I've done everything else I have no problems with any of my other apps iQIYI is the only app I'm having problems I have complained about this quite a few times with it costs me $90 a year please fix it when I can get the channel that's great

By Judith Hersey

1 year ago

I have no idea how to cancel my subscription...can you either cancel for me with an email to confirm action...or...send me a user friendly link to the correct area for cancellation...regards Judith Hersey

By Yusniza Yacoob

1 year ago

I want to cancel my auto renewal

By Jacquelyn harris

1 year ago

Please help by calling me- 330 464 1952 I have been in contact with u a few times and understand that I set up 2 acts. I have cancelled standard (wooharris @outlook). Now I should have premium? access thru harris.jackie0973@gmail. But I am hopeless, don’t remember password and can’t login. Please help me, I am not the sharpest knife in the tech drawer! I just want to quietly watch my dramas.

By Guirlande Guillaume

1 year ago

I need to see (sleepless princess, hong gil dong, golden rainbow, chang'an youth and more en spanish sub please to continue with iqiyi thanks think about what iam say.

By andrew huynh

1 year ago

Please cancel my auto renewal. Not worth of money since don't have too many series/movies to watch. Thank you>

By Scott hinh Teurn

1 year ago

I cancel vip but it still taking my money!

By Lesia M Chapman

1 year ago

Paid for VIP can't watch keep taking monthly fees out of my account can't access my account 40 or 50 dollars please stop.

By Sherita Walton

1 year ago

the email that is in my account is not my email trying to fix please help I want to upgrade my service but I am afraid something not right and trying to log in to tv app not letting me.

By Mya

2 years ago

So many problems with the iQIYI app! It is not working on my roku device anymore and I have paid the vip membership but it says I’m not a member still! I’ve read a few customers complaint and they are similar to mine except or the roku device,i have even tried to reach out on via tiktok of my issues but no one replied so I’m guessing they either don’t care and want this scam people or they don’t care about customer service because they are getting a ton of money from people just because they want to watch Asian dramas,I think it’s wrong to do this to customers! I’m angry with how they handle customer service! Pls be ethical and dignity for customers and the company itself other wise no one will want to use your iQIYI app anymore as there is viki app that has almost everything the iQIYI app has and they have better service than this company! A lot of people will transfer to viki which is a way for iQIYI to lose a lot of money and customers.they better fix their customer service and hire people with English knowledge as well because alot of foreigners use this app to watch Asian drama and I don’t think they should take advantage of customers too! This app is very disappointing! It may have all the dramas but it can’t be used in some devices and the money is wasted!

By Herald

2 years ago

Hello, IQIYI app just took my money from gcash without my permission. I can't able to follow the steps suggested here. Can someone help me?

By Lissa Kahayon

3 years ago

Hi, my VIP was expired months ago but I still get billed every month, can you please check? Thank you!

By Hong Tao Kai


With VIP you still get ads

I would have given this app a 4.5 a month ago, now it’s only 1. Why? I pay for VIP membership (now it’s used to pay). The shows were good, captions well done, and until a couple weeks ago, there were no ads in my no-ad-promised viewing. Then, they changed things. Now they display advertisements on the home page, logos in the top left corner of the screen the ENTIRE time you’re viewing, and on the loading page. If they had raised rates, I would have been willing to pay more per month to not have ads in my face the ENTIRE time I’m using their app. Now, iQIYI has lost a customer. They can’t pay me enough to stay for the current situation. Before you ask, I did contact customer service and asked about the ads, providing screenshots of them. The response was that I pay not to have commercials in the middle of viewing shows. That’s not what the promise was; they state no ads on their VIP membership benefits list.



By freedomtrekker


Every update brings more ads and worse service

After the updates and in general you play more and more and more ads! It is awful that you add more ads even doubling them now, though they are the same McDonald’s ones every time. You also no longer remember where I was last watching as you used to, and now play 2 ads every single time I have to leave the app for any reason, all of which ruin the viewing experience. If you want people to upgrade don’t make the experience horrible for free watchers who are checking out and forming opinions of your app. I hated the experience of watching on your app and would try to avoid as much as possible in the future. I am glad you offered backstreet rookie though.



By ingenue1004


No Refund for Their App Issue

Though I had paid for VIP benefits, the app suddenly said I did not have VIP privileges. So I tried to recover my VIP privileges through their Recovery Process multiple times and also contacted their tech support. After 8 emails, sending screenshots of my Apple payment per their request 3 separate times, they finally recovered my VIP rights. I requested a prorated refund or credit for the 5 days I didn’t have access and they didn’t give it to me. The app is flawed in that a live person has to reinstate your access instead of it being automatic after completing the recovery process. I have other apps where occasionally this happens, like after an app update, but once I click Recover, my access is reinstated.




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