HN Grow app not working? crashes or has problems?

HN Grow Status

Last Updated on 2024-08-19 by Herbalife International of America, Inc.

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Common HN Grow Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HN Grow app on iOS and Android devices. Solve all HN Grow app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HN Grow iPhone Issues and Solutions

HN Grow iOS app crashes, not working, errors
HN Grow iOS app network issues
HN Grow on iOS has black/white screen

HN Grow Android App Issues and Solutions

HN Grow has errors/crashing/not working
HN Grow server network connectivity issues
HN Grow has black screen

HN Grow iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HN Grow app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HN Grow app crashes or not working on Iphone (iOS):

Close and restart the HN Grow app on iPhone
Update HN Grow app to the Latest Version for iOS
Uninstall and reinstall HN Grow iPhone app
Update your iPhone to the latest iOS version

Fix HN Grow on iPhone unable to connect to server/internet connection issues::

To resolve HN Grow network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HN Grow black/white screen (blank screen) on iPhone:

Follow the HN Grow iOS app troubleshooting guide Here →

HN Grow Android App Issues and Solutions

Fix HN Grow not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HN Grow app issues:

Force Stop the HN Grow App
1. On android, goto "Settings" » click HN Grow app. » click "Force Stop".

Update HN Grow to the latest version on PlayStore

Clear HN Grow App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HN Grow app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HN Grow.

Fix HN Grow unable to contact server/ HN Grow internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HN Grow » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HN Grow » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HN Grow on android.

Solve HN Grow black/white screens issue on Android:

Follow the HN Grow android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Herbalife International of America, Inc., developers of HN Grow.

About this app

Welcome to the new learning tool designed exclusively for Herbalife Nutrition Independent Distributors who want to access training information on their mobile devices. Access interactive, video, audio and document-based training on topics related to Herbalife Nutrition® products, nutrition, business, personal development, and protecting your business. Gold Award Winner – Brandon Hall Group Excellence in Learning 2020. Answer a brief questionnaire to customize your learning journey. Earn points, badges and certificates for your learning achievements. Find details about local training events and webinars. We are working on exciting new features. Look for updates in the near future!