Radiance app not working? crashes or has problems?

Radiance Status


I have a problem with Radiance

Are you having issues? Select the issue you are having below and provide feedback to Radiance.




Summary of Radiance Problems 😠👌🔥

- Payment page won't load

- False advertising - must pay to use the app

- Misleading behavior - not clear that app must be paid for before use

  5 Reported Issues: 😵🆘🛟🚨📢

Marie-Aline BOURDON
2023-09-20

Hi, just bought an annual suscription and my profile seems to not bé recognized in the apps... any Idea. I can't open it - no account but when I try to buy again, it says I have an account already??? Help! I want to start working out! Thanks

Sarah
2023-04-15

Hi, my workouts don't seem to be registering on the app. The number of workouts shown isn't increasing even though I've done one everyday since I downloaded the app on 11 April. Just wondering if I've not pressed something I should have. Thanks Sarah

Calan
2022-07-20

I am unable to change my program to another within the app, I have tried multiple times. Why is this?

El
2022-06-09

Hi, I've been using the app for about 2 weeks now and it ran without any issues on my Android One phone until 3 days ago. Whenever I want to go to my profile to look at my stats, an overlay window keeps popping up, telling me that I supposedly have no internet connection and to try again later. Which is not true, my phone is connected to the internet all the time. If I'm fast enough and able to click on one of the stats before the overlay pops up again, I can go to each individual stat without getting the weird overlay message.

Ingrid
2022-03-30

The app does not work. When I try to log in, it automatically logs out. I write down my information, and then it says that I have to purchase again. But when I press purchase it says that I already have an account. But I cannot Get in when I try to log in with FAcebook, and I cannot make a new account.

Showing 1-5 of 5

Have a Problem with Radiance: Home Fitness For You? Report Issue




Common Radiance Problems & Solutions. Troubleshooting Guide



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DietLabs sp. z o.o. sp.k., developers of Radiance.




About this app

I have 3 amazing trainers on Radiance who helped me create a huge variety of workouts for you - there are 30+ unique training programs for you to choose from.  These plans were designed to ensure you cook for 25 minutes or less each day to help you slot these meals into your everyday routine.  Grow with Jo is providing diet plans which cannot be taken as a medical diagnosis.  Grow with Jo is following well known worldwide health publications rules to propose you healthy diet plan.  The meal plans and recipes include my go-to banana pancakes, quesadillas with a protein of your choice, my cherry-chocolate milkshake and so much more!  You can choose the length of time you work out for, so if you’re pushed for time you can select a short workout and get it done in as little as 12 minutes!  I designed my growwithjo fitness and nutrition app to make it easy and fun for ladies all around the world to achieve their health and fitness goals.  Not only is my app jam-packed with challenging workouts, it also has an awesome meal plan feature.  Grow with Jo works with Apple Health to record your calories burned after workout.  There are workouts for weight-loss, strength building, toning and improving your fitness level.  The meals are adjustable, delicious and full of goodness, helping you fuel your amazing body!  This meal plan is there to support you to make better food choices, NOT to restrict you from your favorite foods.  Payments for access to the application will be auto-renewed if it is not turned off at least 24 hours before the current period.  My app has workouts that can be done at home with minimal or no equipment, so you can get a sweat on any time, anywhere!  If you wish to get a medical diagnosis, please contact with your nearest medical center.  Users can manage subscriptions and disable auto-renewal in Radiance ’s settings.